WA - User - Settings - Out of office - My substitute - The length of the string exceeds the value set on the maxJsonLength property

Článek se týká verzí produktů

ALVAO Service Desk 10.0 a vyšší

Příznaky

After an user clicks into the field:
Error during serialization or deserialization using JSON JavaScriptSerializer. The length of the string exceeds the value set on the maxJsonLength property.

Příčina

The cause is a bug in ALVAO products.

Řešení

Opraveno ve verzi 11.1.1287 - 11.1/FIX1 (release 2023-05-04)

Náhradní řešení

Before an user clicks into the field, type a name of an user that you want to set as a substitute (and save it into the clipboard by CTRL-C or any equivalent) and after the click is done, paste this value from the clipboard.
First query will be annulated and system should run the new one that will filter values.

Číslo problému

T140714ALVAO

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