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New request from message

  • Requester - select the requester you want to create a request for.
  • Non-registered user - if you want to create a request for an applicant who does not exist in SD, select this option and fill in the applicant's contact details.
  • Service - select the service to which the request should be created.
  • Request Name - enter the name of the request
  • OK - then press this button to create a new request.
Notes:
If you pull requests from multiple messages, the Request Name field will not be displayed and the Message Sender option will be displayed next to the requester.
Select the Message Sender option if you want to select the message sender as the requester of the request.

 

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