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May ?, 2026 - Release notes (version 26.2)

Discover what’s new in ALVAO! Explore the latest features in a clear, user-friendly format on the What’s New blog—designed to keep you in the loop and inspired.

Your opinion matters to us! We'd love your feedback on newly released and upcoming features!

Common features​

  • Administration - Settings - Email subscriptions - subscribe to product, SaaS and marketing news directly in the application. (T188870ALVAO)
  • Administration - Settings - Outbound emails - the new Graph API option is available for Exchange Online. (T156128ALVAO)
  • Administration - Settings - Language and time - added support for Dutch, French, Portuguese, and Spanish. (T188462ALVAO)
  • Administration - Data queries - New data query - Diagnostics log - the query has been updated to improve processing speed. By default, the table view now displays only records from the last three days, with the newest records shown at the top. To apply this change, create a new Diagnostics log query and delete the previous one. (T188498ALVAO)
  • Administration - Applications – the Custom App WebService is no longer required to execute applications that are certified. (T193853ALVAO)

ALVAO Asset Management​

  • Objects - Object - Print - print asset labels with QR or bar code. (T44980ALVAO)
  • Home page - New ticket form - Opening the form from the My asset page displays a back link to the selected object at the top of the form. (T181334ALVAO)

ALVAO Service Desk​

  • Tickets - Ticket - Ticket tasks - add a list of tasks (checklist) to a ticket that the ticket solver needs to complete or remember when resolving the ticket. (T47702ALVAO)
  • Home page
    • The default background image color is adjusted to match the user’s color scheme. (T189021ALVAO)
    • New title has been added to the left hand service catalog block. (T186191ALVAO)
  • Administration – Service Desk - Services
    • Folders, shortcuts and services hidden in service catalog are marked with icons in the tree and in the header of the Service page/panel. (T183372ALVAO)
    • Edit properties - Loading messages - the new Microsoft Graph API option is available for loading emails from Exchange Online. (T156128ALVAO)
  • Knowledge base – Manage – added the Deleted table column containing timestamp of knowledge deletion. (T184283ALVAO)

Extension Modules​

ALVAO Asset Management / Service Desk Enterprise API​

  • REST API – Added validation to prevent creating duplicate users or groups based on unique attributes (login, email for users, name for groups) (T188863ALVAO)
  • GET /objects/{objectId}/properties - the new isAutoGenerated attribute has been added. (T187464ALVAO)
  • Semantic search - $search parameter now supports semantic search. (T188878ALVAO)

ALVAO Asset Management / Service Desk MCP Server​

ALVAO Configuration Management​

On the Objects page:

  • Object - use the new Replace command to replace the selected object with another object including existing object relations. (T188122ALVAO)
  • New object - From template/Duplicate existing/Import CSV - use the new Copy relations from an existing object option to specify an object from which you want to copy relations to the new object. (T188122ALVAO)
  • Object - Relations tab - use the new Copy relations and Move relations commands to copy or move all relations from the selected object to other objects. (T188122ALVAO)

ALVAO Inventory Audits​

  • Asset check - You can now perform the physical asset check faster and more efficiently using the new Alvao Mobile App - Asset check screen. (T189685ALVAO)

ALVAO Microsoft Copilot Connector​

  • This new module connects your Alvao to Microsoft Copilot. It allows Copilot to retrieve information from Alvao and perform actions within Alvao. (T184222ALVAO)

ALVAO for Outlook​

  • Integration of Microsoft Graph change notifications (preview) for Outlook resources when new email arrives into the target mailbox. (T190218ALVAO)

ALVAO Service Desk Intelligence​

ALVAO Software Asset Management​

  • Objects - Object page - Software tab - send software scan data to ALVAO for analysis and the software library updates using the new Report scan issue command. (T189022ALVAO)

ALVAO User Success AI Agent module​

This new module allows users to resolve their issues through a chat with an AI agent. (T189035ALVAO)