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A Built-in Checklist for Complex Tickets

Native checklist built directly into your tickets, so you can break down complex work into trackable steps without leaving ALVAO.

What is it?​

Lightweight task list directly inside the ticket — add tasks, check them off as you complete each step, set individual due dates, and track progress, all without switching to an external tool.

Add task

If a task grows into something that needs delegating, you can convert it to a child ticket, which then appears right in the same task list view. Everything in one place.

Where does it help?​

1. Multi-step setup or rollout​

You’re configuring a new Azure environment — firewall rules, permissions, DNS settings, user accounts. Instead of keeping track in a notepad or spreadsheet, you create a task for each step directly inside the ticket. You work through them one by one, checking off as you go.

2. Batch jobs across multiple assets​

A patch needs rolling out to 7 servers. You create a single ticket and add one task per server. As each one is done, it gets checked off. Your manager — or anyone with access — can see the exact state of progress at a glance.

ENG Task

Available now​

Tasks for Ticket is available now in ALVAO 26.2 as an Insider Preview; general availability rolls out in future as part of ALVAO Advanced Workflows (SaaS Standard edition). Give it a try on your next complex ticket — we’d love to hear what you think.