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AutomaticDeviceWarrantyDiscovery application

This application automatically updates the Warranty expiration and Support services object property of Dell computers with the information retrieved from the Dell TechDirect API.

Installation and setup​

  1. Request the Dell TechDirect API client_id and client_secret values from the Dell support service.

  2. Go to Administration - Settings - Advanced and enter the obtained values into settings:

    • Vendors.Dell.WarrantyApi.ClientSecret
    • Vendors.Dell.WarrantyApi.ClientId

  3. Go to Administration – Applications, select the Automatic Device Warranty Discovery application, and enable it using the Enable command.

Manual download: AutomaticDeviceWarrantyDiscovery.xml

  1. In the Administration – Asset Management – Property definitions, select the Support Services property (if it does not already exist create it) and in the Security form add the following permissions:
    • Object property readers – Read
    • Object property administrators – Read and Change

Using application​

The application automatically once a day updates the Warranty expiration property of every object with Manufacturer property containing word Dell and the Serial number property is not empty.

For troubleshooting, check the Diagnostics log.