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ALVAO for Outlook (Desktop add-in) - Delayed sending of emails - When reading the "Outbox" folder, OA reads the message and stops sending it

Článek se týká verzí produktů

ALVAO for Outlook 10.1 a vyšší

Příznaky

When reading individual items in the Outbox folder, the "Sent" attribute is changed to "Never". These mails are not sent by Outlook.

Příčina

The cause is a bug in ALVAO products.

Řešení

-

Náhradní řešení

  1. Open the email from the Outbox folder in a separate window.
  2. In Outlook, view another folder, such as Inbox.
  3. Resend the email from the first step using the Send button.

Kroky pro reprodukci tohoto chování

  1. In Outlook, create a new email, set it to delayed send, and send it.
  2. Open the Outbox folder. Mark the message waiting to be sent.
  3. The message will have its "Sent" attribute changed to "Never" and will not be sent.

Přílohy

Číslo problému

T111893ALVAO

 

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