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Connecting a reader to your PC

To be able to copy files to the reader, you must first connect it to your computer.

  1. Check whether you have the "Microsoft Windows Mobile Device Center" installed in Windows.
  2. If it is not installed, download it (32bit, 64bit) and install it.
  3. Connect the reader to the PC using a USB cable.
  4. The "Microsoft Windows Mobile Device Center" opens; select "Connect without setting up your device".
    Note: If you have Windows 10 installed on your computer and the "Microsoft Windows Mobile Device Center" does not open after connecting the reader:
    1. Disconnect the cable with the reader from the computer.
    2. Launch the command line and execute the following commands:
      REG ADD HKLM\SYSTEM\CurrentControlSet\Services\RapiMgr /v SvcHostSplitDisable /t REG_DWORD /d 1 /f REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f
    3. Restart the computer.
    4. After Windows start up, re-connect the reader to the computer with a USB cable.

 

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