New request from report
- Requester – select the requester for whom you want to create a request.
- Unregistered user – select if you want to create a request for a user who is not registered in SD and fill in the requester's contact information.
- Service – select the service for which the request is to be created.
- Request name – enter the request name
- OK – then click this button to create a new request.
Notes: If you are creating requests from multiple messages, the Request name field will not be shown and the Message sender option will appear next to the Requester field. Select Message sender if you want to set the sender as the requester.
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