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Team Administration

This functionality allows external clients' department managers and team managers to create user accounts for their employees in ALVAO, set up their requester permissions and edit their contact information.

Each manager is the administrator only for his/her team and cannot edit teams of other managers.

This functionality is only available to members of the Team managers group. If you want to use this functionality, ask your ALVAO system administrator to add your user account in this group.

Creating a New User

  1. In ALVAO WebApp go to the user menu in the top-right corner of the screen and select Team administration.
  2. The requester administration page opens.
  3. Click on the New user button
  4. A page opens where you can create a new user.
  5. Fill in all relevant items. The Requester Name field is required. If you do not enter the username and password, the new user will have no access to the ALVAO WebApp.
  6. Use the table to set up the permissions for the new user. Select groups where you want to include the new user.
  7. Click on OK to confirm all information.

Editing Users

  1. In ALVAO WebApp go to the user menu in the top-right corner of the screen and select Team administration.
  2. The requester administration page opens.
  3. Click the ... button next to the line with the user that you want to edit and select Edit in the menu.
  4. A form opens where you can edit this user.
  5. Edit all relevant items.
  6. Click on OK to confirm the changes.

Deleting Users

  1. In ALVAO WebApp go to the user menu in the top-right corner of the screen and select Team administration.
  2. The requester administration page opens.
  3. Click the ... button next to the line with the user that you want to delete and select Delete in the menu.

Once the user has been deleted, he/she can no longer access the ALVAO WebApp or create new requests.

 

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