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Edit Mode

The Edit mode displays all messages as a table which uses the following views by default:

  • All – filters are off, entries are sorted in descending order based on the "Display from" column.
  • Active – filtering the "Active" window is set to "Yes", entries are sorted in ascending order based on the "Display order" column and in descending order based on the "Date" column.
  • Archive – filtering the "Active" window is set to "No", entries are sorted in descending order based on the "Display order" column.

If you click on New message in the top-right corner of the screen, you can create new current news. If you click on any of the table entries, a form will open where you can edit the selected news. If you have no permission to edit the news, there will be no action. The actions for individual table entries include the Edit and Hide options only if the user is a member of the solving team in at least one service to which the message is assigned. The Hide option is displayed only if the news are not hidden already.

Clicking the Edit option will display a form where you can edit the news.

Clicking the Hide option will set the date for "Hide after" to the current date and time.

 

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