Skip Navigation LinksALVAO 11.1ALVAO Service DeskSystem implementation in the organizationCustomizations and extensionsCustom workflow Skip Navigation Links.

Custom workflow

This type of modification requires a good knowledge of the ALVAO Service Desk database. You set up the URL workflow in the service administration (WebApp - Administration - Service Desk - Services - New Request Form). The URL is always used when the request page is displayed. The URL may contain special symbols.

Symbol	Description
~	Represents the address of the WebApp
{0}	Represents the request number (without prefix and suffix)

For example: "~/Custom/HdTicketNew_NewEmployee?iHdTicketId={0}"

 

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