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SD - Request - Reopen by requester through an e-mail - Doesn't work when the requester is also member of solver team

This article is about product releases

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Symptoms

Closed request will not be reopened when requester sends an e-mail to it.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Solver reopens the request.

Steps to reproduce this behavior

Requester has to by member of solver team.

Attachments

Issue number

T128503ALVAO

 

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