| Issue | Fix planned for release |
| AM - Documents - Link to a license doesn't have to be shown (T156920ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Object tables - "date" values may show a different date than on the Properties tab (T155171ALVAO) |
11.2 (2024-04-11)
|
| WA - Data queries - eror "500 Internal server error, invalid syntax near xxx. Must declare the scalar variable @yyy" (T154878ALVAO) |
11.2 (2024-04-11)
|
| WA - Ticket - Communication - Requester does not see approval results that he approved (T154712ALVAO) |
11.2 (2024-04-11)
|
| WA - Administration - Group - Delete - Group can't be deleted if this group has permission on any Data Query (T154490ALVAO) |
11.2 (2024-04-11)
|
| MS Entra - User provisioning (SCIM) - Attribute Office location is mapped to Other contact attribute (T154480ALVAO) |
11.2 (2024-04-11)
|
| WA - Various pages - New - Entity detail is not shown if the entity doesn't fit into the number of displayed items in table/tree (T154311ALVAO) |
11.2 (2024-04-11)
|
| AM WA: Objects - Child objects - Show in table - View is not saved (T153974ALVAO) |
11.2 (2024-04-11)
|
| WA - Chrome may incorrectly propose to translate web from different language (T152607ALVAO) |
11.2 (2024-04-11)
|
| SD - New request - Default value of Priority field is not set according to Impact and Urgency (T152594ALVAO) |
11.2 (2024-04-11)
|
| Send or load an e-mail to the Service Desk - Mail message can lose some of the formatted styles (T152233ALVAO) |
11.2 (2024-04-11)
|
| SD - Data analysis (Excel workbook) - Connection problem (T152162ALVAO) |
11.2 (2024-04-11)
|
| AM Console - Note - Add attachment - Unspecified error 0x80004005 (T152080ALVAO) |
11.2 (2024-04-11)
|
| AM WA: Object property - Edit value command - Object name disappears (T151784ALVAO) |
11.2 (2024-04-11)
|
| DatabaseDeploy (ServerSetup) - create/upgrade database ends with an error "invalid object name vLastEvaluatedSwDetect" (T151634ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Import from CSV - error "Subquery returned more than 1 value" (T151520ALVAO) |
11.2 (2024-04-11)
|
| AM - EHF - Print - Sign method via web - Custom notification template - Not sending notifications when special characters are in the subject (T151235ALVAO) |
11.2 (2024-04-11)
|
| WA - Administration - Asset Management - Settings - SW product library - does not load the library if "Load from folder" is set (T150914ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Properties - Numerical properties can't be set to empty value (T150543ALVAO) |
11.2 (2024-04-11)
|
| WA - Text editor - cannot be written under inserted table (T147152ALVAO) |
11.2 (2024-04-11)
|
| SD WA - Requests - Custom forms - Failure to complete the required fields may cause the selected service to disappear (T146498ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Print - On paper - Save pdf file - file name contains GUID (T146305ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Print - On paper - Save pdf file - no file extension (T146303ALVAO) |
11.2 (2024-04-11)
|
| SD - Request - Approval - the representative of the representative of the original approver is displayed among the approvers (T146297ALVAO) |
11.2 (2024-04-11)
|
| AM - Alvao Service - SAM Alerts - Recipient can be specified more than once (T145463ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Administrator can see hidden objects in the tree and in the search results (T145309ALVAO) |
11.2 (2024-04-11)
|
| Server Setup - No active internet connection - .NET6.0 is missing on the server - SS returns an error (T144045ALVAO) |
11.2 (2024-04-11)
|
| SD WA - Requests - Content isn't rendered when in Tiles mode and the phone is in horizontal position (T143978ALVAO) |
11.2 (2024-04-11)
|
| REST API / CA WS - HTTP Error 500.19 - Internal Server Error - requestFiltering removeServerHeader="true" not recognized in Web.config (T143680ALVAO) |
11.2 (2024-04-11)
|
| SD - Request - Reopen - Any Guest can reopen request created by other Guests (T142929ALVAO) |
11.2 (2024-04-11)
|
| ServerSetup - Installation location - Missing IIS installation - Unknown error (0x80005000) (T46046ALVAO) |
11.2 (2024-04-11)
|
| ImportAD - Error "Object reference not set to an instance of an object" (T157492ALVAO) |
11.2/FIX1 (2024-05-16)
|
| SD - Grid view - Popover menu cannot be closed in some scenarios (T155006ALVAO) |
11.2/FIX1 (2024-05-16)
|
| SD - New ticket - .mht attachment - error 500 (T155925ALVAO) |
11.2/FIX1 (2024-05-16)
|
| SD - Services - Loading messages - Ticket is created twice (T156757ALVAO) |
11.2/FIX1 (2024-05-16)
|
| SD - New ticket form - Manager of service could not assign new ticket to a solver (T157655ALVAO) |
11.2/FIX2 (2024-06-06)
|
| User provisioning - User object in Asset management - Country and State or Province properties are swapped (T157474ALVAO) |
11.2/FIX2 (2024-06-06)
|
| Alvao Service - an error "SwLib WS responded with code 0" is shown in the log (T160097ALVAO) |
11.2/FIX3 (2024-07-04)
|
| Software products library: library upgrade shows an error "Violation of PRIMARY KEY constraint 'PK__#tmpP - The duplicate key value is (69034)" (T162207ALVAO) |
11.2/FIX3 (2024-07-04)
|
| SD WA - Documents - Detail - Atachments tab - detail content is not scrollable (T161384ALVAO) |
11.2/FIX4 (2024-08-01)
|
| WA - Tables - View - Share - Select user or group - name with <> causes error (T156991ALVAO) |
11.2/SP1 (2024-09-19)
|
| Tickets - Ticket: General tab - Does not show Impact and Urgency (T162610ALVAO) |
11.2/SP1 (2024-09-19)
|
| ALVAO Standard HW - SW Request Form: Price calculation doesn't work when user uses different language than default (T172614ALVAO) |
11.2/SP1 FIX10 (2025-03-06)
|
| Administration - Asset Management: Objects exported from a table in ALVAO WA, cannot be imported as a CSV again (T162826ALVAO) |
11.2/SP1 FIX5 (2024-10-03)
|
| Software - Software licenses - Import from CSV: Assigning and releasing licenses in the same file can lead to an error (T165385ALVAO) |
11.2/SP1 FIX6 (2024-11-07)
|
| User menu - My documents: If the document has a link in attachements, click on it in the table doesn't work (T165938ALVAO) |
11.2/SP1 FIX6 (2024-11-07)
|
| ALVAO for Outlook (Desktop add-in) - Log message to related ticket: Name of the ticket is missing in the dialog (T166279ALVAO) |
11.2/SP1 FIX6 (2024-11-07)
|
| Tickets - Bulk operations: Selection of multiple grid rows using the SHIFT key does not work correctly (T168599ALVAO) |
11.2/SP1 FIX7 (2024-12-05)
|
| ALVAO for Outlook/ALVAO for Teams: New ticket / Save to the ticket log - In some cases event properties nActWorkHours and nActTravelHours have values 0 instead of NULL in the database (T170885ALVAO) |
11.2/SP1 FIX9 (2025-02-06)
|
| AM WA - Tree is collapsed after refresh (T154502ALVAO) |
25.1/RTM (2025-04-10)
|
| AM Console - Asset check - error "The DELETE statement conflicted with the REFERENCE constraint FK_tblLog_lintInventoryId...", when attempting to delete inventory (T151517ALVAO) |
25.1/RTM (2025-04-10)
|
| Rest Api SCIM - Street address attribute is not transferred (T161073ALVAO) |
25.1/RTM (2025-04-10)
|
| PBI reporting/DB maintenance - Error The identifier that starts with '...' is too long. Maximum length is 128. (T161537ALVAO) |
25.1/RTM (2025-04-10)
|
| Administration - Service Desk - Services - Service - Service catalogue - New ticket form - Items displayed on the form, ...: Custom javascript - Is executed after the license is removed (T163703ALVAO) |
25.1/RTM (2025-04-10)
|
| Objects - Object - Child objects (tab): Analyze in MS Excel Sheet command - Date columns are interpreted with a time part (T165351ALVAO) |
25.1/RTM (2025-04-10)
|
| Objects - Object - Properties (tab) - Object property: When copying a value, spaces are added before it (T165876ALVAO) |
25.1/RTM (2025-04-10)
|
| AM Console - Detection: Detection tab - If detected computer hostname is not match, detected hostname is not visible in the error message (T166152ALVAO) |
25.1/RTM (2025-04-10)
|
| Microsoft Intune Connector: An error "System.Net.Http.HttpRequestException: Gateway Timeout" is shown in the Alvao diagnostic log (T168424ALVAO) |
25.1/RTM (2025-04-10)
|
| AM Console - Query language: Displays discarded assets even if this is disabled in the settings (T168982ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - Ticket - Merge requirements: Attempting to merge two tickets where approval is running will result in an error. (T169308ALVAO) |
25.1/RTM (2025-04-10)
|
| User menu - My assets: Shows no or wrong asset for some users (T169858ALVAO) |
25.1/RTM (2025-04-10)
|
| Import AD: Groups that have been imported from AD are not removed (T170549ALVAO) |
25.1/RTM (2025-04-10)
|
| Administration - Asset Management - Types of links between objects: Multiplicity - Cardinality 1:N works in reverse (T171042ALVAO) |
25.1/RTM (2025-04-10)
|
| SD Enterprise API: tickets/{ID}/log - GET - Value of toPersonId can be NULL (WA actions Assign and Send message) (T171233ALVAO) |
25.1/RTM (2025-04-10)
|
| Objects - Search: Not possible to search objects whose name consists apostrophe (T172684ALVAO) |
25.1/RTM (2025-04-10)
|
| ALVAO Service Desk Enterprise API: Service catalog - does not return services where the user is not the solver (T181343ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| Software products library: some computers have "Waiting for the scan evaluation" message in the Log for a long time (T178379ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| Tickets - New ticket: Default signature is used instead of a personal signature (T182326ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Objects - Object - Object tickets: Does not show tickets that are closed and in the archive (T179981ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| SD - Approval state - Can't transit to another state if next state sends notification with empty approval result comment (T177483ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Alvao Service - there is an error "The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_tblDetect_DetectSourceMethod"" in the log (T176627ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| ALVAO Standard HW - SW Request Forms: Total price - Decimal separator does not respect user's language (T176452ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Administration - Data queries: On large queries, table filtering could be slow (T176101ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Objects - Print: Large number of assets can end in error (500 Execution timeout expired) (T175575ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| ALVAO Service Desk, ...: SD - Approval state - Custom notification with TicketInfo table - Email contains only TicketInfo table (T175245ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| AS - Loading email with attachment into closed ticket - Email is not loaded when requester can't reopen ticket (T182642ALVAO) |
25.3 PATCH (code freeze 2025-10-06; 2025-10-30)
|
| Tickets - New ticket: Requested for another user field and Objects field - Objects are not suggested by changed value in the Requested for another user field (T178538ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Alvao Service - Incoming message rules: Create ticket in different service - no SLA for requester - Wrong service name in the received email (T179794ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| SD - Custom ticket form - Attachment size is not displayed (T180023ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Alvao WebApp - Tickets - Ticket - Return to main solver: Typo in a warning message (T180641ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Objects - Move: Computer set name is not recalculated when another set is moved into it (T181348ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Administration - Settings - Configuration check: Possible timeout (T181357ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| SD WA - Communication - Some uploaded images are rotated differently than the originals (T91892ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Delayed sending of emails - When reading the "Outbox" folder, OA reads the message and stops sending it (T111893ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Content is rendered outside the taskbar (T115357ALVAO) |
-
|
| The fourth level of numbered list in email from Outlook is badly formatted (T135565ALVAO) |
-
|
| WA - Request - New event - CKEditor - The hyperlink is displayed correctly only in the collapsed event (T135961ALVAO) |
-
|
| ALVAO - Documents - Detail - Objects - handover document is linked to another objects than in the asset table inside the document (T160757ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Save to request log/new request from e-mail - Missing recipients from Exchange (T147330ALVAO) |
-
|
| WA - Administration - Groups - Group cannot be removed (T151719ALVAO) |
-
|
| SD - Service - Loading messages - Messages are loaded over and over again (T153503ALVAO) |
-
|
| WA - CKEditor - Pasting table from Excel online populates the text editor with CSS text (T155431ALVAO) |
-
|
| WA - CKEditor - Tables - Text formatting is broken when a table is aligned to the left (T156210ALVAO) |
-
|
| AM - EHF - My documents - Require password when signing documents - Doesn't work with certain login methods (T156212ALVAO) |
-
|