| Issue | Fix planned for release |
| Alvao Service - Sending messages: Alvao Service - Consumes a lot of CPU and emails are sent with a delay (T164962ALVAO) |
11.2 (2024-04-11)
|
| SD - Ticket - Approvals - [$CommentForApprover$] is not replaced (T158831ALVAO) |
11.2 (2024-04-11)
|
| SD - Request - New event in request log - Reopen - E-mail message created before request resolving will erroneously reopen this request (T142931ALVAO) |
11.2 (2024-04-11)
|
| SD WA - Request - Approve - Timeout Expired (T146310ALVAO) |
11.2 (2024-04-11)
|
| AAD User provisioning (SCIM) - Incremental cycle quarantined - The target application returned a response without an 'id' (T147766ALVAO) |
11.2 (2024-04-11)
|
| Server Setup/Database deploy - Database upgrade - Not possible with Active Directory authentication methods in the connection string (T148408ALVAO) |
11.2 (2024-04-11)
|
| Alvao Service - Error in detection evaluation - Internal connection fatal error (T150436ALVAO) |
11.2 (2024-04-11)
|
| AM Console - Unspecified error - Stream object cannot be read because it is empty, or the current position is at the end of the stream... (T152026ALVAO) |
11.2 (2024-04-11)
|
| SD WA - New request - Error 500 - Deadlock or Timeout expired (T152032ALVAO) |
11.2 (2024-04-11)
|
| WA - My assets - Assets tab - Date colums show text "Specified cast is not valid" (T152328ALVAO) |
11.2 (2024-04-11)
|
| SD WA - Ticket - Communication - Requester and ticket participants don't see messages addressed to the participants (T152640ALVAO) |
11.2 (2024-04-11)
|
| AM Console - Tree/Child objects - bulk edit property value is slow (T153621ALVAO) |
11.2 (2024-04-11)
|
| AM Console - Tree/Child objects - bulk change of object type is slow (T153623ALVAO) |
11.2 (2024-04-11)
|
| SD - Ticket - Resolve - Error 500 - Timeout (T154171ALVAO) |
11.2 (2024-04-11)
|
| SD - First reaction is not computed when user has turned off email notifications (T154499ALVAO) |
11.2 (2024-04-11)
|
| SD - Number of unread tickets - can show wrong number (T154636ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Child objects - if multiple columns are displayed, table refresh may be slow (T155005ALVAO) |
11.2 (2024-04-11)
|
| WA - Grids - Mark all rows - Loading large number of rows can take long time (T155416ALVAO) |
11.2 (2024-04-11)
|
| AM Agent - SW detection - does not search files in paths that are more than 260 characters long (T156041ALVAO) |
11.2 (2024-04-11)
|
| WA - Diary - Table - Display all columns - Error 500 - Scalar variable @showRemoved is not defined (T156529ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Object tree - expanding tree could be slow, if object security is enabled (T156566ALVAO) |
11.2 (2024-04-11)
|
| Intune Connector - information of several computers from Intune is overwritten into one computer in Asset Management (T157470ALVAO) |
11.2/FIX1 (2024-05-16)
|
| ALVAO for Outlook (Desktop add-in) - New ticket - Error 500 - String cannot be of zero length (T155950ALVAO) |
11.2/FIX1 (2024-05-16)
|
| SD WA - Impact and Urgency - Edit values - Error 500 - Subquery returned more then 1 value (T156407ALVAO) |
11.2/FIX1 (2024-05-16)
|
| AM - Agent - computers with long hostnames are detected with short name (only 15 characters) (T156851ALVAO) |
11.2/FIX1 (2024-05-16)
|
| ALVAO for Outlook / ALVAO for Teams / REST API - New ticket - Ticket reporter - Returns an error (T160590ALVAO) |
11.2/FIX3 (2024-07-04)
|
| Intune Connector - an error "Error importing devices from Intune. System.Net.Http.HttpRequestException: Not Found" is shown in the log (T160074ALVAO) |
11.2/FIX3 (2024-07-04)
|
| Alvao service - Detection evaluation is slow (T160003ALVAO) |
11.2/FIX3 (2024-07-04)
|
| AM Console - Detection tab - the command "Evaluate immediatelly" does not work correctly (T160000ALVAO) |
11.2/FIX3 (2024-07-04)
|
| AM WA - Objects - Print - Handover protocol is not sent when there is a missing connection to SD user (T159730ALVAO) |
11.2/FIX3 (2024-07-04)
|
| AM - Object log - some records are displayed only to users with the Asset Management Administrators role (T159410ALVAO) |
11.2/FIX3 (2024-07-04)
|
| ALVAO products/ALVAO Microsoft Intune Connector: an error "The string 'Device not found in Intune' was not recognized as a valid DateTime" is shown in the log (T162819ALVAO) |
11.2/FIX4 (2024-08-01)
|
| AM Console - Detection: Detect and evaluate immediatelly - prioritized detections are not loaded "immediately" (T161778ALVAO) |
11.2/FIX4 (2024-08-01)
|
| WA - Administration - AM - Property definitions - Edit properties - Change data type - Timeout (T157352ALVAO) |
11.2/SP1 (2024-09-19)
|
| Enterprise API: The column 'xyz' was specified multiple times for 'AllRows' (T155281ALVAO) |
11.2/SP1 (2024-09-19)
|
| AM Agent - if there is an error in communication with WS, sometimes it does not log the error details (T158671ALVAO) |
11.2/SP1 (2024-09-19)
|
| SD CA - Alvao API - Ticket.Create with IgnoreRights=true fails if the first ticket status is approval (T159749ALVAO) |
11.2/SP1 (2024-09-19)
|
| Alvao Analysis (PBI template app) - Datasets for custom reports in Power BI: Request - "An item with the same key has already been added" (T168564ALVAO) |
11.2/SP1 (2024-09-19)
|
| AM - Objects - Error "Cannot insert duplicate key in object 'dbo.#movedNodes'" when deleting an object (T160298ALVAO) |
11.2/SP1 (2024-09-19)
|
| ALVAO Microsoft Intune Connector: Multitenant - doesn't load/unload tenants dynamically (T162211ALVAO) |
11.2/SP1 (2024-09-19)
|
| Alvao Service - Sending messages: Error when sending SLA alerts (T163068ALVAO) |
11.2/SP1 (2024-09-19)
|
| Administration: Asset roles does not see Administration command without Inventory audits module (T171394ALVAO) |
11.2/SP1 FIX10 (2025-03-06)
|
| SD/AM Enterprise API: MS Entra authentication - sporadic 401 unauthorized (T173494ALVAO) |
11.2/SP1 FIX11 (2025-04-03)
|
| Log - Event: REST API - tickets/{ID}/log - POST - type E-mail - Does not generate email message (T162436ALVAO) |
11.2/SP1 FIX5 (2024-10-03)
|
| Documents: Field "Document number" is not editable even when number was entered manually (T165258ALVAO) |
11.2/SP1 FIX5 (2024-10-03)
|
| Administration - Periodic alerts - Periodic alert - Properties: Choice "The data table to be attached as a CSV file" enabled - Body contains characters that invalid for text (T165359ALVAO) |
11.2/SP1 FIX5 (2024-10-03)
|
| Alvao Service - Delayed sending and loading of messages after service restart (T165592ALVAO) |
11.2/SP1 FIX6 (2024-11-07)
|
| SD Enterprise API: Ticket objects - removed objects are returned (T166759ALVAO) |
11.2/SP1 FIX7 (2024-12-05)
|
| Tickets - New ticket: Custom field type date - Required - Send form without filled-in value - All values in custom fields are lost (T166867ALVAO) |
11.2/SP1 FIX7 (2024-12-05)
|
| Alvao Service: Evaluate detections - loads the SQL server with large read operations (T168200ALVAO) |
11.2/SP1 FIX7 (2024-12-05)
|
| Tickets - Ticket - Begin approval: Requester approval - Missing images in ticket log (T164424ALVAO) |
11.2/SP1 FIX7 (2024-12-05)
|
| Microsoft Intune Connector: Some devices are not imported (T168728ALVAO) |
11.2/SP1 FIX8 (2025-01-09)
|
| Microsoft Intune Connector: New computer - property values from numeric sequences are not generated (T168755ALVAO) |
11.2/SP1 FIX8 (2025-01-09)
|
| Microsoft Intune Connector: If the primary user on the device is changed in Intune, this change isn't reflected into AM in next sync cycle (T169856ALVAO) |
11.2/SP1 FIX8 (2025-01-09)
|
| Tickets - Ticket: User can see act header in the ticket communication but not the act detail itself (T171343ALVAO) |
11.2/SP1 FIX9 (2025-02-06)
|
| ALVAO Service Desk Enterprise API, ...: tickets/{ID}/log - POST - Parameter toPersonId is ignored (T174743ALVAO) |
25.1/PATCH (2025-05-15)
|
| Tickets - Ticket - Move to another service: SLA is automatically changed - Custom notification - Due date changed - [$TicketDeadline$] has value from previous SLA (T175228ALVAO) |
25.1/PATCH (2025-05-15)
|
| AM - Objects - Object - Detections (tab): Some detection evaluation ends with an error "Error" (T176376ALVAO) |
25.1/PATCH (2025-05-15)
|
| Objects: Cannot delete more than 2100 objects at once (T165662ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - Ticket: Approval status (mostly ad-hoc mode) - Settings on this status has been changed - Ticket can't change status nor can be resolved (T166023ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - Ticket - Approve - Reject: Notification to solvers is sent even if the approval is rejected and the status changes to Resolved (T166249ALVAO) |
25.1/RTM (2025-04-10)
|
| Alvao Analysis (PBI template app): Tab Installed software is empty (T166755ALVAO) |
25.1/RTM (2025-04-10)
|
| Administration - Service Desk - Operating hours, ...: Ticket time to resolve is zero (T169140ALVAO) |
25.1/RTM (2025-04-10)
|
| AM Agent: The Agent can reboot the computer without warning during an upgrade (T170672ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - Ticket - Go to state: Due date as required column on another state - Filling-in a value this way will not call any necessary actions (T172671ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - New ticket: Signature - Type Group - Is inserted to all users without personal or service signature (T172673ALVAO) |
25.1/RTM (2025-04-10)
|
| Alvao database - Query views: RequestChangeEnu/Deu/Csy - Column 'Solver group' always shows current group (T173095ALVAO) |
25.1/RTM (2025-04-10)
|
| Ticket templates - Ticket template - Schedule does not consider the region (T174912ALVAO) |
25.1/RTM (2025-04-10)
|
| Alvao - Import AD: Import ends with an error "System.Exception: Error getting AD prop syntax" (T177296ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-03)
|
| SD - Ticket - Time to first reaction: might be miscalculated (T177157ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-03)
|
| Tickets - Ticket - Approve or Reject: Approval by schema - Step direct manager or top manager - User without any manager - Approval is not skipped and no approver is set (T176646ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-03)
|
| WA - Ticket - New/Assign/Message/... - Fields for selecting people - Slow search (T176391ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-03)
|
| Tickets - Ticket - Approval: Current status is removed - Errors can occur (T162210ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-03)
|
| SD - Request - Automatic transition to status according to approval result not possible on process change without required field (T158201ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-03)
|
| Alvao Service - New ticket from message - Recipients in To and Copy are empty - ALVAO has problems in processing these e-mails (T163456ALVAO) |
-
|
| SD - Request - Cannot change ticket status after finished approval and behavior change of approval in process status (T158212ALVAO) |
-
|
| MS Entra - User provisioning (SCIM) - Setting a user attribute to empty is not transferred to ALVAO (T153999ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Dynamic distribution list - E-mail with only this address in recipient fields can't be saved into the Service Desk (T149907ALVAO) |
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|