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SD WA - Requests - New request - Selecting a service may leads to expanding the Assign section

This article is about product releases

ALVAO Service Desk 10.3 and higher

Symptoms

If a service on the form is removed and then a new service is selected, the Assign section expands.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Change the service without first removing the existing service from the field.

Steps to reproduce this behavior

Attachments

Issue number

T129185ALVAO

 

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