SD - Requests - Reply to requester - doesn't work with Host requester
This article is about product releases
ALVAO Service Desk 10.3 and higher
Symptoms
Reply to requester replies to mail of user which created request.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.1096 - 11.1 (2023-04-13)
Workaround
Add the requester's e-mail manually.
Steps to reproduce this behavior
Attachments
Issue number
T129215ALVAO