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OA/MR - Load message to existing request - if list (MsoListParagraph style) is included, it is possible to lost some data

This article is about product releases

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Symptoms

Example, original message included:

  • Lorem ipsum 1
    • Sublorem ipsum 1
    • Sublorem ipsum 2
    • Sublorem ipsum 3
  • Lorem ipsum 2
  • Some text that will vanish in some cases.
  • Lorem ipsum 3
  • Some text that will vanish in some cases.


Loaded message in SD:
  • Lorem ipsum 1
    • Sublorem ipsum 1
    • Sublorem ipsum 2
    • Sublorem ipsum 3
  • Lorem ipsum 2
  • Lorem ipsum 3

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

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Steps to reproduce this behavior

Message has included list with MsoListParagraph style.

Attachments

Issue number

T131416ALVAO

 

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