WA - Request - Requester that is also Subscriber can't use Unfollow request command
This article is about product releases
ALVAO Service Desk 10.0 and higher
Symptoms
Requester can't use Unfollow requet command.
He can use this command on requests that he is not requester.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.1096 - 11.1 (2023-04-13)
Workaround
Use Add subscribers function on the request's General page.
Steps to reproduce this behavior
Be requester on some request and also at the same time be subscriber on this request.
Attachments
Issue number
T132282ALVAO