SD - SK database - Requests - First response notification not sent
This article is about product releases
ALVAO Service Desk 10.3 and higher
Symptoms
Notification for the first response is not sent
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.1096 - 11.1 (2023-04-13)
Workaround
run script: update tString set mString = 'Prvá reakcia' where iStringId = 47
Steps to reproduce this behavior
affects the sk database in version A10.4 lower
Attachments
Issue number
T132400ALVAO