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SD WA - Tickets - Bulk selection - Commands open a blank window in Firefox

This article is about product releases

ALVAO Service Desk 11.0 and higher

Symptoms

When using a bulk command in Firefox, only a blank window is opened and the action cannot be completed.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Use a different browser (e.g. Microsoft Edge).

Steps to reproduce this behavior

Attachments

Issue number

T133960ALVAO

 

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