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AM Console - Overview od licenses and instalations - licenses assigned to computers in " discarded assets" or in the "recycle bin" do not appear in the bottom table

This article is about product releases

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Symptoms

If you have a license assigned to a computer that has been discarded, that license may appear as " wasted" in the top table of the Licenses and Installations Overview window. However, this entry is not visible in the bottom table.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Go to the "License registry" window and look at the licensing details for the product where the number of " wasted" licenses does not match. Look in the license items to see if there are any computers that are discarded or in the trash.

Steps to reproduce this behavior

Attachments

Issue number

T134049ALVAO

 

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