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SD WA - Select service field - Current service is not selected in the tree

This article is about product releases

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Symptoms

Current service from the input field is not selected in the tree shown in dialog for service selection in case that it is not in the top level.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

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Steps to reproduce this behavior

Open Requests and select Move to another service command for the selected request. Press the three dot button near the service field to open dialog for service selection.

Attachments

Issue number

T134123ALVAO

 

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