Skip Navigation LinksALVAO 11.1Known issues Skip Navigation Links.


SD - Advanced Workflows - Automatic request creation is skipped if defined on status New when Switch to this status automatically following the first assignment to solver choice is active

This article is about product releases

-

Symptoms

Automatic request creation is defined on the status New.
Request are not created.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Turn of choice Switch to this status automatically following the first assignment to solver.

Steps to reproduce this behavior

Automatic request creation is defined on the status New.
There is only 1 solver on the service.
Request is automatically assigned to him.
If Switch to this status automatically following the first assignment to solver choice is active on some status of the requests's service process, automatic request creation is skipped and request status is changed.

Attachments

Issue number

T134165ALVAO

 

Did not find what you were looking for? Ask our technical support team.