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SD - SLA Alerts - When missing, the default SLA Alerts are created by every database upgrade

This article is about product releases

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Symptoms

When are some of the default SLA alerts missing during upgrade (e.g. to 11.0 SP1), they are created again.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Delete those alerts again.

Steps to reproduce this behavior

Remove some of the default SLA alerts on ALVAO 11.0. Then upgrade to ALVAO 11.0 SP1.

Attachments

Issue number

T134614ALVAO

 

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