SD WA - Knowledge base - editing a knowledge also changes the date of its creation
This article is about product releases
ALVAO Service Desk 10.4 and higher
Symptoms
When editing an article in the knowledge base, the creation date of the knowledge is also changed.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.1096 - 11.1 (2023-04-13)
Workaround
-
Steps to reproduce this behavior
Attachments
Issue number
T134780ALVAO