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AM Console - shows error "InvalidExpiredRefreshToken"

This article is about product releases

ALVAO Asset Management 10.3 and higher

Symptoms

  • AM Console is connected via Asset Webservice
  • The "Keep me signed in" option has been enabled in the login dialog
  • Another instance of AM Console has been started
  • The first instance of AM Console is experiencing an "InvalidExpiredRefreshToken" error

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

If you are using multiple AM Console instances running at the same time, do not use the "Keep me signed in" option.

Steps to reproduce this behavior

Attachments

Issue number

T135008ALVAO

 

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