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SD WA - New linked request form - The link cannot be created to the original request when using custom URL form for the service

This article is about product releases

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Symptoms

The field "New request (select link type)" is not available. The tag and name of the original request to be linked is not displayed.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Create the new request and use the command "Add link" subsequently.

Steps to reproduce this behavior

Select request and Links detail. Choose command "New linked request". Select a service that uses a custom form URL to enter new request.

Attachments

Issue number

T135319ALVAO

 

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