AM WA - My assets - The user has no assets
This article is about product releases
ALVAO Asset Management 10.1 and higher
Symptoms
A user in Asset Management has an asset assigned to him but cannot see it in WA.
This could be due to a user in Asset Management being deleted in the Recycle bin who has the same login, email, or for example AD guid filled in.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.1096 - ALVAO 11.1 (Q2 2023)
Workaround
Remove users from the Recycle bin.
Steps to reproduce this behavior
Attachments
Issue number
T136001ALVAO