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AM WA - My assets - The user has no assets

This article is about product releases

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Symptoms

A user in Asset Management has an asset assigned to him but cannot see it in WA. This could be due to a user in Asset Management being deleted in the Recycle bin who has the same login, email, or for example AD guid filled in.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Remove users from the Recycle bin.

Steps to reproduce this behavior

Attachments

Issue number

T136001ALVAO

 

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