Skip Navigation LinksALVAO 11.1Known issues Skip Navigation Links.


SD Custom Apps - New request - OnTicketChanged is invoked

This article is about product releases

-

Symptoms

OnTicketChanged event is invoked after ticket creation (WA).

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

-

Steps to reproduce this behavior

  1. Set some custom items on process
  2. Create new request in WA
  3. Event OnTicketChanged is invoked with all custom items in properties parameter.

Attachments

Issue number

T136019ALVAO

 

Did not find what you were looking for? Ask our technical support team.