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WA - Administration - Service - Notification settings - If choice Send a custom notification is selected and checkbox for that notification is turned of - system still sends custom notification that can have empty subject and message body

This article is about product releases



System still sends notification by custom notification settings.
It should not.


The cause is a bug in ALVAO products.


Fixed in release 11.1.1096 - 11.1 (2023-04-13)


Before saving the service formular, switch setting from Send a custom notification to Send a standard notification.
And turn of this notification.

Steps to reproduce this behavior

Service – Notifications:
Select choice Send a custom notification.
Turned of settings this notification.


Issue number



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