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SD - Custom forms - Advanced Workflows - Solver group defined on the first status of the process is not assigned

This article is about product releases

ALVAO Service Desk 11.0 and higher

Symptoms

Advanced Workflows defined on the first status of the process is not automatically assigned if a request is created from the custom form.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

-

Steps to reproduce this behavior

Attachments

Issue number

T140712ALVAO

 

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