AM Console - Tables - data is not loaded, after some time the error Client 12002 (0x00002EE2) - Operation was not completed in the requested time
This article is about product releases
ALVAO Asset Management 11.1 and higher
Symptoms
- AM Console is connected via Asset WebService.
- Restoring most tables ( Log, Software, ...) takes a long time. An "infinite" loading indicator is displayed.
- After some time an error is displayed (see request title).
- The data in the tables are then not loaded.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.2039 - 11.1/SP1 (2023-09-14)
Workaround
None.
Steps to reproduce this behavior
Attachments
Issue number
T147377ALVAO