MS Intune Connector (SCCM Connector) - SW detections imported from SCCM can't be evaluated (error: missing WMI class "ComputerSystem")

This article is about product releases

ALVAO Asset Management 11.1 and higher

Symptoms

AM Console - Detection tab - SW detections imported from the MS SCCM are in error state: The detection cannot be loaded because it is damaged (missing WMI class "ComputerSystem").

Cause

Solution

Fixed in release 11.1.2214 - 11.1/SP1 FIX7 (2023-12-07)

Workaround

Partial workaround:
Go to WA - Administration - Asset Management - Servers (deprecated) and edit the server settings for AM Collector. In the Detection section, set the option to "Detect and Evaluate".
Note: if SW detection is automatically evaluated after downloading a new SW library, the error may still occur.

Issue number

T150615ALVAO

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