SD - Ticket - Approvals - [$CommentForApprover$] is not replaced
This article is about product releases
ALVAO Service Desk 11.1 and higher
Symptoms
Comment for approvers is empty in email notification.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.2.1134 - 11.2 (2024-04-11)
Workaround
-
Steps to reproduce this behavior
Add [$CommentForApprover$] to message for approvers
Attachments
Issue number
T158831ALVAO