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Alvao Analysis (PBI template app): Tab Installed software is empty

This article is about product releases

ALVAO Asset Management,ALVAO Service Desk 11.1 and higher

Symptoms

The Installed Software tab is empty.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 25.1/RTM (2025-04-10)

Workaround

Add user to one of the groups Asset managers, Accountant, Software and hardware detections managers

Steps to reproduce this behavior

User is a member of groups PC Software managers or Software license managers.

Attachments

Issue number

T166755ALVAO

 

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