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Alvao WebApp - Tickets - Ticket - Return to main solver: Typo in a warning message

This article is about product releases

ALVAO Service Desk 10.1 and higher

Symptoms

User gets warning about overwriting message with solver instructions from new status, but there is a typo in the warning text

Cause

Typo

Solution

Fix planned for release 25.3 RTM (code freeze 2025-08-25; 2025-09-25)

Workaround

-

Steps to reproduce this behavior

Filled instructions for solver in administration for the state that I want to step in, on ticket click on return to the main solver button, fill something in the text box, change the status to the one with solver instructions

Attachments

Issue number

T180641ALVAO

 

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