Skip Navigation LinksALVAO 11.1Known issues Skip Navigation Links.


Alvao database: Creating new - Error: The operation cannot be performed on database "Alvao" because it is involved in a database mirroring session or an availability group...

This article is about product releases

ALVAO Asset Management, ALVAO Service Desk 10.0 and higher

Symptoms

Error appears during creating new ALVAO database:
The operation cannot be performed on database "Alvao" because it is involved in a database mirroring session or an availability group. Some operations are not allowed on a database that is participating in a database mirroring.
The database has been created, but it lacks important data such as object templates and print report templates.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 26.1 RTM (code freeze 2026-01-05; 2026-02-05)

Workaround

Create the database outside of a database mirroring session or an availability group. After creating it, set the recovery model to Full, and then add the database to the mirroring session or availability group.

Steps to reproduce this behavior

Attachments

Issue number

T183889ALVAO

 

Did not find what you were looking for? Ask our technical support team.