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Software - Software licenses - Licence assign - Automatic: Alvao Service - there is an error "LicenseAutoAssignTask: Execution Timeout Expired"

This article is about product releases

ALVAO Software Asset Management 11.1 and higher

Symptoms

In the Alvao Service log, there is an error:

Alvao.Service.Tasks.Implementation.LicenseAutoAssignTask.Action Error during automatic license assignment.
Microsoft.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.
...
Some of automatically assigned licences are not assigned.
SQL server is busy between 10:00-11:00 PM

Cause

The cause is a non-optized code of the automatic assignment.

Solution

Fix planned for release 26.1 RTM (code freeze 2026-01-05; 2026-02-05)

Workaround

Assign affected licences manually.

Steps to reproduce this behavior

Attachments

Issue number

T187384ALVAO

 

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