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Alvao Service - Sending messages: Notification of problems in Alvao settings - Transaction failed: Duplicate header 'Auto-Submitted'

This article is about product releases

ALVAO Asset Management, ALVAO Service Desk 11.0 and higher

Symptoms

Notification of problems in Alvao settings generates warnings into Tenant Diagnostics Log.
Only one recipient will get this notification.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release ALVAO 26.3 (2026-07-23)

Workaround

-

Steps to reproduce this behavior

This email is sent to more than one recipient (Admins or Configuration administrators) and SMTP server has strict policy.

Attachments

Issue number

T198012ALVAO

 

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