WebApp - Ticket templates - Ticket template: Request Templates - Forward Field - Label Click Does Not Toggle Checkbox
This article is about product releases
ALVAO Service Desk 11.1 and higher
Symptoms
Clicking on Assign in the new ticket template form doesn't toggle the checkbox
Cause
The cause is a bug in ALVAO products.
Solution
Fix planned for release ALVAO 26.4 Patch (Q4 2026)
Workaround
-
Steps to reproduce this behavior
1. Go to a new default ticket template form 2. Click on the text Assign 3. The checkbox is not toggled
Attachments
Issue number
T206961ALVAO