SD WA - Communication - Some uploaded images are rotated differently than the originals
This article is about product releases
ALVAO Service Desk 10.0 and higher
Symptoms
An image uploaded as an attachment may appear in a different orientation in the preview than in the explorer on your computer. This typically happens with .jpg images rotated in Windows.
Cause
EXIF information is not processed by the browser.
Solution
There is no fault in the ALVAO product.
Workaround
Rotate the image using specialized tools.
Steps to reproduce this behavior
Attachments
Issue number
T91892ALVAO