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New request status

This form is used to create a new request status.

Options:

• General
  • Status name - enter the name of the status.
  • Status description for the requester - enter a description of the status that will be displayed to the Requester of the request.
  • Instructions for solver - enter instructions for the solver. These instructions are displayed to solvers in the request on the Solution Progress tab. When a request is passed to a solver with a concurrent change of status, the instructions for the new status are automatically written into the message for the new solver.
  • Required items - a list of request data items that must be completed before transitioning to this status.
    • Edit - open the window to select the required items.
• Behavior - to further set the status of the request.
• Other
  • Custom fields - here are located your custom fields added to this process.

 

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