Automatic actions based on request events
Automatic actions can be triggered in the following cases:
- Changing the value of a request item (custom/system)
- Creating a new request
- Creating a new event
- Edit event
- Delete event
- Read a new message from the service mailbox
Caution:
A poorly defined automated action can irreversibly damage the Alvao database, so always create and test on a copy of the database in the test environment.
Tip:
A prerequisite for creating a working automated action is a good knowledge of the
Alvao database and
Alvao.API.
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