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Deleting Values

You can use different methods to delete items from tables. Different parts of the application may support only some of these methods.

  1. Menu: Edit – Delete
  2. Context menu: right-click on an item to open the context menu and select Delete or Table – Delete.
  3. Use the Delete key.
Note:

Some tables in the Service Desk application can restore deleted items. To restore deleted items, you first need to display them in the table with View – Deleted. Then select the items that you want to restore and use Edit – Restore deleted. The system administrator can delete items that have been already deleted once. This will delete these items permanently (this action cannot be undone).

 

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