Return to operator

The window allows to return the selected request (which had a solver) to operators on the service.

Options:

• Message for operator – enter a message which will be sent to the operator as a reason to return the request.
• Work (h:m) – enter the time you spent working on returning the request. The form is hours:minutes.
  Tip:

  An arrow on the right side of this field automatically fills in the time passed from the last reporting.
• Time traveled (h:m) – enter the time you spent on the road (in the form hours:minutes).
• Distance (km) – enter the number of kilometers you moved to return the request eventually.
• Exclude from invoice – enable if you do not want the requester to see the time reported in the log.
  Note:

  In this case solver, operator or manager see the reported time as stricken through.

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