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Links between objects

The links defining relationships between individual objects can be created between the objects in ALVAO Asset Management. Thanks to the links it is possible to find which objects (configuration items) are involved in a certain service delivery and how these objects (configuration items) relate to each other. The aim of the links is to support the IT employees when assessing the impact and subsequent priority of the incident, issue, change, or planning an intervention into the infrastructure.

"Links" tab

You can manage the links in the ALVAO Asset Management Console main window, on the Links tab. The tab displays links for the object currently selected from the tree.

Views

In default settings the "Links" tab displays the following views:

  • Direct – displays only the direct links, i.e. links with the start or end object directly selected from the tree.
  • Is used by – displays a list of objects which use the object selected in the tree.
  • Uses – displays a list of objects which are used by the object selected in the tree.

Columns

Name Description
Path Path to the established object.
Object kind Kind of established object.
Object Name Name of established object.
Direct Yes – it is a direct link to the object selected from the tree.
No – it is an indirect link to the object selected from the tree (link over another object).
Link type A link type from the perspective of the object currently selected from the tree.
Modified Date and time when the last link edit was performed.
Modified by Person who performed the last link edit.
From object (path) Path to the object the link is defined onto. For direct links it is the selected object tree.
From object (type) The object type the link is defined onto.
From object (name) The object name the link is defined onto.
From object (link type) The link type from the perspective of the object on which the link is defined.

Link types

Between the individual objects can the following link types be defined:

Link type Description
Relates to – Relates to Object A relates to object B.
Is used by – Uses Object A is used by the object B. Example: UPS "UPS1" is used by the server "SERVER1"

Direct and Indirect links

E.g. between the objects A to E there are the following links:
A -> B -> C -> D -> E

If the object C is selected in the objects tree, the links B -> C and C -> D are direct, because they directly come out of or lead into the object C.

The links A -> C and C -> E are indirect, because the object A is linked to C indirectly via the object B. Similarly the object E is linked to C indirectly via the object D.

Adding a new link

  1. In the tree select an object you want to add the link to and click to the Links tab.
  2. From the context menu on this tab select the Add command.
  3. This will open the Add link window. Object in the upper section of the window is pre-filled based on the object selected in the tree. This selection cannot be changed.
  4. In the Link type drop-down box select the required link type, for example "(Upper) object Uses (Lower) object".
  5. Write the object name part and select the object from the drop-down box.
  6. After filling in the information click OK.

Editing the existing link

  1. On the Links tab search for the link you want to edit and from the context menu select the Edit command.
  2. In the Edit link window edit the link type and the end objects as needed and click OK.

Removing a link

  1. On the Links tab search for the link you want to remove and form the context menu select the Remove command.
  2. Confirm the link removal.

Searching the established object in the tree

  1. On the Links tab select the link and from the context menu select the Mark object in tree command.
  2. The established object will become bold in the object tree.

 

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