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ALVAO database
This section describes the ALVAO database structure.
It is intended for the develepers, who develop their own extensions for the ALVAO system.
This database is used together by all ALVAO products.
Content
List of tables
Table |
Scheme |
Description |
ActMark |
dbo |
Marking the record in the request log. |
ActOperation |
dbo |
Kind of process in the request log |
AdTrustedDomain |
dbo |
List of trustworthy domains. |
AppCategory |
dbo |
Application category list. The list is predefined. Custom items cannot be added. |
AppOperation |
Perf |
Measured operations in applications |
AppOperationRecord |
Perf |
Operation responses in applications |
AppOperationRecordData |
Perf |
Additional operation data in applications |
ArticleHdSection |
dbo |
Assigning articles from the knowledge base to services. |
AssetDetectionUpload |
dbo |
Information on files received from autonomous Agents. |
ColumnValueLoc |
dbo |
Cache of value list item localizations. |
DetectEventLog |
dbo |
Detected events from the Event log of computers |
DetectProfile |
dbo |
Detection profiles |
DetRegUninstall |
dbo |
Detected registry entries. The table contains records which may differ in various computers. |
EmailSignatureHdSection |
dbo |
Assigning signatures to services. |
HdSectionLoc |
dbo |
Cache of service localizations. |
HdSectionManager |
dbo |
Effective service managers. |
HdSectionMessageTag |
dbo |
Unique service prefix and suffix pair. |
HdSectionOperator |
dbo |
Effective service operators. |
HdSectionReader |
dbo |
Effective readers in services. |
HdSectionRightsLog |
dbo |
Logging of changes in user permissions to services.
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
|
HdSectionSolver |
dbo |
Effective service solvers. |
IdSeqType |
dbo |
Numeric sequence types. |
IntegratedAuthIpRange |
dbo |
IP address range for Integrated Windows Authentication. |
KindDataType |
dbo |
Property data types in AM. |
KindRight |
dbo |
Security for properties. |
LibraryIcon |
dbo |
Service icon library. |
LicDowngrade |
dbo |
License - downgrade. |
LicHistCust |
dbo |
License custom items values. |
LicHistItemAssign |
dbo |
Assigning/removing/moving license to/from/between computers. |
LicHistLog |
dbo |
Change record for a license or a license item. |
LicHistLogKind |
dbo |
Kind of change of a license or a license item. |
LicHistRelation |
dbo |
A table containing links between licenses in AM Console |
LicHistRelationType |
dbo |
Types of links between licenses in the AM |
LicHistRelationTypeBehavior |
dbo |
Types of links between objects in the AM from the viewpoint of system/custom links. |
LicKind |
dbo |
"CAL/Licensing" list, i.e. per device, per user, etc. |
LicProductCoverage |
dbo |
Which of all products have license coverage. |
LicType |
dbo |
License types. |
MailMessage |
dbo |
Outgoing email queue. |
News |
dbo |
Current messages. |
NewsHdSection |
dbo |
Services for which the individual current messages are intended. |
NewTicketFormColumn |
dbo |
Column order on a New Request Form |
NodeRelation |
dbo |
Table with links between objects in AM Console |
NodeRelationType |
dbo |
Types of links between objects in AM |
NodeRelationTypeBehavior |
dbo |
Types of links between objects in AM from the viewpoint of system/custom links |
NodeRightLog |
dbo |
Logging of changes in permissions of users in Asset Management. |
OperatorServiceUsage |
dbo |
Services to which the given operator finally created requests over the New Request Form. |
PersonBehavior |
dbo |
People types. Normal users =1, system users >1. |
PersonEmailUsage |
dbo |
Use of an e-mail address for sending the message by a specific user. |
PersonEventDisplay |
dbo |
Events viewed by a person. |
PersonManager |
dbo |
Pre-counted structure of managers and employees. |
PersonPasswordHistory |
dbo |
Used people's passwords. |
PersonTicketDisplay |
dbo |
A record from the history of the last viewed requests of the requester. |
Printer |
dbo |
Printers |
PrintJob |
dbo |
Printing tasks |
PrivateModeInsertReq |
dbo |
Request to insert private mode. |
ProductCust |
dbo |
Product License custom items values. |
ProductState |
dbo |
Product status |
ProductUsage |
dbo |
Table containing utilization of individual products on the computers over past 12 months. |
ProfileValue |
dbo |
View settings table |
ReanalyzeRecordsRequest |
dbo |
Request to recalculate statistics. |
ReceivedMessage |
dbo |
Table for temporary storage of read messages for custom actions. |
ReceivedMessageRule |
dbo |
Rules for incoming messages for MailboxReader |
RoleBehavior |
dbo |
Types of system rolls, e.g. all users, administrators, ... |
RoleMembershipLog |
dbo |
Logging of changes in membership in groups. |
RoleMembershipLogMemberType |
dbo |
Kind of membership in the group. |
RoleMembershipLogOperation |
dbo |
Executed operation which is logged. |
SamAlert |
dbo |
SAM notifications sent. |
SamAlertConfig |
dbo |
SAM configuration of notifications. |
SamAlertRule |
dbo |
SAM notification rules. |
SamType |
dbo |
SAM notification type - Audit: yes, no, via e-mail. |
Server |
dbo |
Setting the ALVAO servers (AM Collector). |
SharedView |
dbo |
Table of shared views. |
SharedViewRecipient |
dbo |
Table of users and groups which the view is shared with. |
SlaAlertRuleReceiver |
dbo |
Notice for unresolved requests - other recipients. |
SlaLoc |
dbo |
Cache of SLA localizations. |
SlaRightsLog |
dbo |
Logging of changes in SLA assignment
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
|
StringLoc |
dbo |
Cache of text string localizations. |
Subscriber |
dbo |
A table containing information on the customer and on the request on which information is taken. |
SwItemKind |
dbo |
Kinds of records in the views of software. |
tAccount |
dbo |
Organization (in accordance with CRM, i.e. the company). |
tAccountCust |
dbo |
Organization custom items values. |
tAct |
dbo |
The record in communication or request log. |
tActHd |
dbo |
Expanding tAct information for the request log. |
tActKind |
dbo |
Record type tAct, e.g. "e-mail“, "phone“, "note“, "process“, … |
tAddress |
dbo |
Address |
tApprovalSchema |
dbo |
Approval schemes. |
tApprovalSchemaItem |
dbo |
Approval scheme step. |
tArticle |
dbo |
Article in Knowledge Base. |
tBankHoliday |
dbo |
National holidays. |
tBankHolidayLoaded |
dbo |
National holiday blocks included in the database. A block is a list of holidays belonging to one region and year. |
tBankHolidayRegion |
dbo |
Local national holiday regions. |
tblADMap |
dbo |
Mapping attributes from AD to AM properties. This configuration is used by ImportAD. |
tblAsset |
dbo |
Identification numbers of documents and media. |
tblAtom |
dbo |
Kind of record - document / medium. |
tblAtomLend |
dbo |
Information on items lent and returned in the media library. |
tblClass |
dbo |
ID of the objects types. Texts in tblDict. |
tblCommandDef |
dbo |
Definitions of commands for the "Administrator's Tools" function. |
tblCompany |
dbo |
Code list of organizations (software products library). |
tblComputerIdClass |
dbo |
ID of the objects types based on which the computer is identified during the detection of HW and SW. |
tblComputerLog |
dbo |
GTS NOVERA detections. |
tblDetect |
dbo |
Information on HW and SW detections in the computers. |
tblDetectAction |
dbo |
Scheduled evaluation of HW and SW by detection. |
tblDetectKind |
dbo |
ID of the types of detection (HW, SW). Texts in tblDict. |
tblDetectMethod |
dbo |
ID of the methods of detection (without Agent, Agent via TCP/IP, ...). Texts in tblDict. |
tblDetectOpts |
dbo |
Detections setting. |
tblDetectStatus |
dbo |
ID of the detections statuses. Texts in tblDict. |
tblDetFile |
dbo |
Detected files on the computers (SW detection). |
tblDict |
dbo |
Common table for the text code lists of the system tables values. |
tblDocument |
dbo |
Documents. |
tblDocumentKind |
dbo |
Kinds of documents. Texts in tblDict |
tblEvent |
dbo |
Reminders. |
tblFile |
dbo |
Detected files on the computer (SW detection). |
tblFileImage |
dbo |
Recognition rules for files (software products library). |
tblFileStringInfo |
dbo |
Information on detected files - texts. |
tblFileVerInfo |
dbo |
Information on detected files - versions. |
tblHistory |
dbo |
Log - history of objects in the tree - move, deletion, insertion, etc. |
tblIcon |
dbo |
Icons. |
tblIdSeq |
dbo |
Numerical series - definitions. |
tblInstHist |
dbo |
Records on installation and uninstallation of products on the computers (manual as well as detected) |
tblInstTrial |
dbo |
Special installation. |
tblInventory |
dbo |
Stocktaking - list of stocktakings. |
tblInventoryAsset |
dbo |
Stocktaking - assets in a specific stocktaking. |
tblInventoryAssetPack |
dbo |
Stocktaking - list of reader's files. |
tblInventoryAssetPackRel |
dbo |
Stocktaking - assignment of assets to readers. |
tblInventoryAtom |
dbo |
Stocktaking - documents. |
tblKind |
dbo |
Definitions of the objects properties. |
tblKindValue |
dbo |
Value lists for the properties of objects. |
tblLang |
dbo |
ID of languages. Text in tblDict |
tblLicHist |
dbo |
License - list of purchased software licenses. |
tblLicHistAtom |
dbo |
License - links to documents and media. |
tblLicHistItem |
dbo |
License - license items. |
tblLicTrans |
dbo |
License - shared licenses. |
tblLog |
dbo |
Log - changes in the properties values and information on the detection results. |
tblMedia |
dbo |
Media. |
tblMediaType |
dbo |
ID of the media types. Texts in tblDict. |
tblNetScanRange |
dbo |
Network search setting. |
tblNode |
dbo |
Objects in the tree. |
tblNodeAtom |
dbo |
Objects in the tree - links to documents. |
tblNodeParent |
dbo |
Objects in the tree - tree. |
tblNotice |
dbo |
Notes. |
tblOsVersionInfo |
dbo |
Detection of SW - information on the operating system. |
tblProduct |
dbo |
Products / software (software products library). |
tblProductCategory |
dbo |
ID of the products categories (OS). Text in tblDict. |
tblProductPack |
dbo |
Definition of software products packages (software products library). |
tblProductType |
dbo |
ID of the products types (commercial, freeware, ...) (software products library). |
tblProperty |
dbo |
Objects in the tree - properties. |
tblPropertyMap |
dbo |
Mapping properties to system functions. |
tblRegImage |
dbo |
Software products library - recognition rules for records from the register. |
tblRegUninstall |
dbo |
Detected registry entries. The table contains records which may repeat in various computers. |
tblRegValue |
dbo |
Detection - values of detected records from the register. |
tblSetting |
dbo |
Mapping properties to system functions. |
tblSwLibUpdate |
dbo |
Information on which computer is executing the software products library update. |
tblSystemSetting |
dbo |
System settings. |
tblUserNodeRight |
dbo |
Rights in the object tree to groups / users. |
tblVersion |
dbo |
Software products library version. |
tblWbemClassDesc |
dbo |
Code list of values for the detected HW properties. |
tblWbemObject |
dbo |
HW detected in the computers. |
tblWbemObjectProcess |
dbo |
Hardware "Blacklist". |
tblWbemObjectRel |
dbo |
Links between the detected components of the computers. |
tBuilding |
dbo |
Buildings, see item Request.Building. |
tColumn |
dbo |
List of custom items and certain system items. |
tColumnValue |
dbo |
Value lists for custom items. |
tComputer |
dbo |
Computers for the ALVAO User Activity Monitoring and ALVAO HW/SW Usage Monitoring modules. |
tDay |
dbo |
Calendar of days |
tDb |
dbo |
Database version, database language ID, activation keys for the entire ALVAO. |
tDetectedClassKind |
dbo |
Detected properties of the computer components. |
tDocument |
dbo |
Attachments (to documents, notes, events, e-mails, ...) concerning the entire ALVAO system. |
tEmailSignature |
dbo |
Signatures for e-mail messages. |
tEmailTemplate |
dbo |
Templates of custom notifications and alerts sent by the ALVAO SAM Assistant module. |
tHdSection |
dbo |
ALVAO Service Desk product services. |
tHdSectionCust |
dbo |
Services custom items values. |
tHdSectionPerson |
dbo |
Setting of notifications from the services to individual persons. |
tHdSectionRights |
dbo |
Authorization individuals and groups have in services (Operator, Solver, ...). |
tHdTicket |
dbo |
Requests. |
tHdTicketAltMessageTag |
dbo |
Alternative request tags. Upon merging requests, the final request uses tags from original requests as alternative tags. |
tHdTicketApproval |
dbo |
Request approval process instance - main record. |
tHdTicketApprovalItem |
dbo |
Request approval step. |
tHdTicketApprovalItemResult |
dbo |
List of approval step statuses. |
tHdTicketCategory |
dbo |
Request.Category item values. |
tHdTicketCust |
dbo |
Request custom items values. |
TicketApprovalMessageForApproverLoc |
dbo |
Localized message for approvers. |
TicketChange |
dbo |
Request log record for changes to the request item value. |
TicketNode |
dbo |
Objects associated to the request over the request “Objects” item. |
TicketRelation |
dbo |
Links Between Requests. |
TicketRelationType |
dbo |
Types of links between requests. |
TicketRelationTypeBehavior |
dbo |
System types of links between requests. |
TicketSequence |
dbo |
A table containing the next request number. |
TicketState |
dbo |
Workflow statuses defined within Processes. Status names correspond with request states. |
TicketStateBehavior |
dbo |
Workflow system statuses defined within Processes. |
TicketStateLoc |
dbo |
Cache of the localizations of request states. |
TicketStateRelation |
dbo |
Permitted transitions between Workflow statuses. |
TicketStateRequiredColumn |
dbo |
Mandatory items for individual Workflow statuses. |
TicketTemplate |
dbo |
List of request templates |
TicketTemplateColumnValue |
dbo |
column values on request template. |
TicketType |
dbo |
Processes. The processes define the workflow for resolving requests. |
TicketTypeBehavior |
dbo |
System processes. |
TicketTypeColumn |
dbo |
Request items used by the process. |
TicketTypeLoc |
dbo |
Cache of process localizations. |
tIdSeqClass |
dbo |
Numerical series - definitions for types of objects. |
TimeZone |
dbo |
Time zone list. |
TimeZoneBias |
dbo |
Time zone shifts compared to UTC for each year |
tLocale |
dbo |
Language environments. |
tLocalization |
dbo |
Language localization for selected database values. The following items are supported: tHdSection.sHdSectionShort, tHdSection.mHdSectionDesc. |
tNodeProduct |
dbo |
Software profiles - exceptions for the computer. |
tOpeningHours |
dbo |
Service working hours. |
tOpeningHoursCache |
dbo |
Auxiliary records for optimizing time calculations according to service working hours. |
tOpeningHoursException |
dbo |
Exceptions in service working hours. |
tPerson |
dbo |
Persons in the ALVAO system. |
tPersonCust |
dbo |
Persons in the ALVAO system - own items. |
tPersonRights |
dbo |
Permission that people and groups have for records on the activities of other people and groups within the ALVAO User Activity Monitoring module. |
tPreComputedDay |
dbo |
Daily user activity record summary. |
tProperty |
dbo |
ALVAO system settings. |
TransferConfirmAlert |
dbo |
Sent alerts to sign the handover protocols. |
TransferConfirmAlertConfig |
dbo |
Setting time of sending an alert and the period of the last alert repetition. |
TransferConfirmAlertRule |
dbo |
Settings of rules for sending alerts of not yet signed handover protocols. |
TransferConfirmType |
dbo |
Method of the assets takeover signing. |
tRole |
dbo |
Groups of persons for the entire ALVAO. |
tRolePerson |
dbo |
Persons' membership in groups. |
tRoleRole |
dbo |
Groups' membership in groups. |
tRoom |
dbo |
Rooms, see item Request.Room. |
tSla |
dbo |
SLA. |
tSlaAlert |
dbo |
Request log records for notification sent for an unresolved issue or upcoming deadline. |
tSlaAlertRule |
dbo |
Rule for sending notifications for unresolved issues or an upcoming deadline. |
tSlaCust |
dbo |
SLA custom items values. |
tSlaRights |
dbo |
Assigning SLA to individuals and groups. |
tSmtp |
dbo |
Configuration of the SMTP server for ALVAO. |
tString |
dbo |
System code list for texts. |
tSwLibAddUnknown |
dbo |
Sending unrecognized records, request for adding product to the standard software products library. |
tSwPresence |
dbo |
Software profiles - product statuses. |
tSwProfile |
dbo |
Software profiles - list. |
tSwProfileProduct |
dbo |
Software profiles - membership of products in profiles. |
tSwProfileSwProfile |
dbo |
Software profiles - sub-profiles. |
tTimeOff |
dbo |
Employee absence records. |
tTimeOffKind |
dbo |
Types of employee absence records. |
tUnassignedProcess |
dbo |
Processes which the ALVAO User Security Monitoring module was not able to assign to applications according to the Software Products Library. |
tUserLogin |
dbo |
User sign in or out to/from the computer. |
tWeekOpeningHours |
dbo |
Item in the definition of service working hours. |
tWMIDefaultSetting |
dbo |
Default settings for using WMI technology in the ALVAO User Activity Monitoring module. |
tWorkLoad |
dbo |
Employee labor contracts. |
tWorkTime |
dbo |
Employee attendance record created in the ALVAO Attendance module. |
tWorkTimeSnapshot |
dbo |
Employee attendance records used by the ALVAO User Activity Monitoring module to hide records for extracurricular activities. |
UploadFileInfo |
dbo |
Information about the file uploaded via ServiceDesk WebService. |
UserLogonLog |
dbo |
Logging of the users logon/logout to/from Admin and Asset Management Console. |
UserLogonLogAction |
dbo |
Executed action which is logged. |
UserLogonLogApplication |
dbo |
Application name. |
WebAppActiveSession |
dbo |
Active session at ALVAO WebApp. |
WorkOvertimeDisposal |
dbo |
Table with list of paid overtime hours |
List of views
View |
Scheme |
Description |
Computer |
Query |
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectCsy,
resp. Query.ObjectEnu instead). The view with objects of the Computer type in Asset that are not hidden, or in Disposed assets.
In addition to the described columns, the table contains the value of the 100 most used properties. Only the objects and property values that the user connected to the database is authorized to read are shown.
The column name is always the same as the property name. |
DiskDriveCsy |
Query |
HD drives in the ALVAO Asset Management in details of HW detection.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
DiskDriveEnu |
Query |
HD drives in the ALVAO Asset Management in details of HW detection.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
DocumentCsy |
Query |
Documents in ALVAO Asset Management.
Only the objects and property values are shown that the user connected to the database is authorized to read. The view is used to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language. |
DocumentEnu |
Query |
Documents in ALVAO Asset Management.
Only the objects and property values are shown that the user connected to the database is authorized to read. The view is used to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language. |
HdSectionRightsLog |
Query |
View of the list of changes in service permissions.
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
|
Log |
dbo |
"Log" in AM. |
Node |
dbo |
"Objects" in AM. |
Node |
Query |
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectCsy,
resp. Query.ObjectEnu instead). The view with all objects in Asset that are not hidden, or in Disposed assets.
In addition to the described columns, the table contains the value of the 100 most used properties. Only the objects and property values that the user connected to the database is authorized to read are shown.
The column name is always the same as the property name. |
NodeDiary |
Query |
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectEnu respectively, view instead.) The view with the log for objects. |
NodeParent |
Query |
View with all objects in Asset and their child objects (including indirect links - deep immersion). |
NodeRightLog |
Query |
View of the list of changes in permissions in the objects tree. |
ObjectCsy |
Query |
Objects in ALVAO Asset Management. Hidden and removed objects are not displayed.
In addition to described columns, the view contains the values of 100 most used properties. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view serves to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
ObjectEnu |
Query |
Objects in ALVAO Asset Management. Hidden and removed objects are not displayed.
In addition to described columns, the view contains the values of 100 most used properties. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view serves to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
ObjectLastDetectionCsy |
Query |
Last detection of a specific computer in ALVAO Asset Management.
Only those objects and property values are shown that the user connected to the database is authorized to read. The view serves to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language. |
ObjectLastDetectionEnu |
Query |
Last detection of a specific computer in ALVAO Asset Management.
Only those objects and property values are shown that the user connected to the database is authorized to read. The view serves to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language. |
ObjectLogCsy |
Query |
Object log in ALVAO Asset Management, see AM Console - Log tab.
The records of hidden or deleted objects do not appear. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
ObjectLogEnu |
Query |
Object log in ALVAO Asset Management, see AM Console - Log tab.
The records of hidden or deleted objects do not appear. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
RequestContinualResponseCsy |
Query |
Continuous informing of the requester by the solver team in requests within the ALVAO Service Desk. Continuous informing is a message sent from the vendors to the customer during the solution of their request; such messages are not reactions to a previous message from the customer. This view is used to create reports and analyses. |
RequestContinualResponseEnu |
Query |
Continuous informing of the requester by the solver team in requests within the ALVAO Service Desk. Continuous informing is a message sent from the vendors to the customer during the solution of their request; such messages are not reactions to a previous message from the customer. This view is used to create reports and analyses. |
RequestCsy |
Query |
Requests in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestEnu |
Query |
Requests in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestFirstReactionCsy |
Query |
First reaction of the solver team in requests within the ALVAO Service Desk. The first reaction is the first message which the service vendor gave to the customer from receipt of their request. This view is used to create reports and analyses. |
RequestFirstReactionEnu |
Query |
First reaction of the solver team in requests within the ALVAO Service Desk. The first reaction is the first message which the service vendor gave to the customer from receipt of their request. This view is used to create reports and analyses. |
RequestLogCsy |
Query |
Records in request logs in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestLogEnu |
Query |
Records in request logs in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestOperationCsy |
Query |
Basic operations (Created, Deleted, Resolved, Closed) with requests in Alvao Service Desk over time. This view is used to create reports and analyses. |
RequestOperationEnu |
Query |
Basic operations (Created, Deleted, Resolved, Closed) with requests in Alvao Service Desk over time. This view is used to create reports and analyses. |
RequestReopenCsy |
Query |
Reopening of requests in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestReopenEnu |
Query |
Reopening of requests in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestResolutionCsy |
Query |
Solution of requests in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestResolutionEnu |
Query |
Solution of requests in ALVAO Service Desk. This view is used to create reports and analyses. |
RequestStatusCsy |
Query |
Time spent in individual request statuses. The view is used to create reports and analyses. |
RequestStatusEnu |
Query |
Time spent in individual request statuses. The view is used to create reports and analyses. |
RequestSubsequentResponseCsy |
Query |
Follow-up reactions of the solver team in requests within the ALVAO Service Desk. The subsequent reaction is the first message from the vendor sent to the customer from the receipt of any message from the customer in the course of processing their request. This view is used to create reports and analyses. |
RequestSubsequentResponseEnu |
Query |
Follow-up reactions of the solver team in requests within the ALVAO Service Desk. The subsequent reaction is the first message from the vendor sent to the customer from the receipt of any message from the customer in the course of processing their request. This view is used to create reports and analyses. |
RoleMembershipLog |
Query |
Provides the list of changes in membership of users and groups in groups. |
SlaRightsLog |
Query |
View of the list of changes in SLA assignment
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
|
Software |
Query |
View with installed products (software) on not yet deleted computers. |
SwInstallationCsy |
Query |
Software installation in ALVAO Asset Management - Installation Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
SwInstallationEnu |
Query |
Software installation in ALVAO Asset Management - Installation Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
SwLicenseCsy |
Query |
License in ALVAO Asset Management - License Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
SwLicenseEnu |
Query |
License in ALVAO Asset Management - License Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language. |
User |
Query |
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectCsy,
resp. Query.ObjectEnu instead). The view with all objects of the User type in Asset that are not hidden, or in Disposed assets.
In addition to the described columns, the table contains the value of the 100 most used properties. Only the objects and property values that the user connected to the database is authorized to read are shown.
The column name is always the same as the property name. |
UserLogonLog |
Query |
Provides the list of individual user log ins/outs to/from console applications. |
vAct |
dbo |
Request log. The view collects data from various tables. |
vApprovalAuthority |
dbo |
Current approvers of requests that are currently in the process of being approved. |
vApprovalAuthority_Custom |
dbo |
Current request approvers according to custom approval processes. The customer can define custom contents for this view. |
vAssetPersonSystemRole |
dbo |
User membership in system roles of Asset Management. |
vAssetUser |
dbo |
Users in the object tree. |
vAssetUserPerson |
dbo |
The user's link in the object tree to the user in the Admin service (tPerson.
Link based on priority:
1. AD GUID
2. Personal number
3. Login name
4. E-mail |
vClass |
dbo |
Types of objects. |
vColumnLoc |
dbo |
Translations of the names and descriptions of custom items in all languages used. |
vColumnValueLoc |
dbo |
Translations of custom items values in all languages used. |
vComputer |
dbo |
Computers. |
vComputerDetectLast |
dbo |
Last detection of the computers. |
vComputerSwManager |
dbo |
People and their superiors responsible for software installed on the computer |
vComputerUsage |
dbo |
Displays the utilization of the computers (in hours) over the past month and year. |
vDefaultSla |
dbo |
Default SLA for individuals and services. |
vDetectKind |
dbo |
Types of detections (HW, SW). |
vDetectSettings |
dbo |
Computer detection settings. |
vDetFiles |
dbo |
Detected files. |
vDocument |
dbo |
Documents. |
vDocumentKind |
dbo |
Kinds of documents. |
vEmailTemplateLoc |
dbo |
Translations of custom notifications in all languages used. |
vEvent |
dbo |
Reminders. |
vHdSectionEffectiveShowInServiceCatalog |
dbo |
View for effective viewing of the "View in the Service Catalogue" option. Takes into account settings in parent services. |
vHdSectionExceptionalSolver |
dbo |
Effective irregular solvers in services. |
vHdSectionLoc |
dbo |
Auxiliary view for the language localization of service names and descriptions. |
vHdSectionOperator |
dbo |
|
vHdSectionOperator_Direct |
dbo |
Effective service operators without absentee stand-ins. |
vHdSectionPerson |
dbo |
Effective settings of notifications sent from the services to individual persons. |
vHdSectionSolverTake1 |
dbo |
Effective service solvers authorized to "retrieve another request - main". |
vHdSectionSolverTake2 |
dbo |
Effective service solvers authorized to "retrieve another request - secondary". |
vHdTicket |
dbo |
Values for dynamically calculated request items. |
vHdTicketApprovalItemResultLoc |
dbo |
|
vHdTicketCalc |
dbo |
Information whether the request can indeed be reopened. |
vHdTicketPersonRead |
dbo |
Effective authorization to display requests. |
vInstDetect |
dbo |
Installed software, detected version and activation code. |
vInstTrial |
dbo |
Installations covered by "special installation", including the coverage for package components. |
vKnowledgeRead |
dbo |
Knowledge that a user can read in services. |
vLang |
dbo |
Languages. |
vLastEvaluatedSwDetect |
dbo |
Last evaluated SW detection on the computer. |
vLicHist_InvoiceAtomLast |
dbo |
Invoice attached to the license. |
vLicHistBase |
dbo |
|
vLicHistItem |
dbo |
License items. |
vLicHistLog |
dbo |
Log of changes in registered licenses. |
vLicProductCoveredOnComputer |
dbo |
Which products on the computer have license coverage (per device or per user). |
vLicTrans |
dbo |
Shared licenses. |
vLog_DetectLast |
dbo |
Last record in the detection log. |
vMediaList |
dbo |
List of media. |
vMediaType |
dbo |
Types of media. |
vNodeClass |
dbo |
Objects in the object tree. Classification into system objects and discarded assets. |
vNodeCostCentre |
dbo |
Cost center of the objects in the tree. |
vNodeDisposed |
dbo |
Discarded assets. |
vNodeParentJoin |
dbo |
Objects in the tree - tree. |
vNodePropertyMix |
dbo |
Objects and properties - Public + Asset + Computer1. |
vNodePropertyMix_Asset |
dbo |
Objects and properties - Assets Number, Purchase Date, Warranty expiration, Manufacturer, Packing Slip Number. |
vNodePropertyMix_Computer1 |
dbo |
Objects and properties - Computer - Motherboard (type), BIOS Serial Number. |
vNodePropertyMix_Computer2 |
dbo |
Objects and properties - Computer - MAC address. |
vNodePropertyMix_Public |
dbo |
Objects and properties - Type Designation, Serial Number, Manufacturer, Registration Number, Name. |
vOnlyReader |
dbo |
Users that only have the right of reader in the services. |
vPersonNodeRight |
dbo |
Rights in the object tree - main view. |
vPersonNodeRight_Create |
dbo |
Rights in the objects tree - the right to "Create any objects". |
vPersonNodeRight_Delete |
dbo |
Rights in the object tree - the right to "Remove". |
vPersonNodeRight_Move |
dbo |
Rights in the object tree - the right to "Move". |
vPersonNodeRight_Read |
dbo |
Rights in the object tree - the right to "Read". |
vPersonNodeRight_Write |
dbo |
Rights in the object tree - the right to "Change". |
vPersonRightRead |
dbo |
Effective permission of people and groups have for records on the activities of other people and groups within the ALVAO User Activity Monitoring module. |
vProduct |
dbo |
Products (software). |
vProductCategory |
dbo |
Products categories (OS). |
vProductType |
dbo |
Products types. |
vProductUsage |
dbo |
Displays the utilization of the products on the computers (in hours) over the past month and year. |
vProperty |
dbo |
View of the properties of objects, including calculated value for the "User" type property. |
vPropertyFromAD |
dbo |
Properties of objects which are downloaded from AD. |
vPropertyKind |
dbo |
Properties of objects. |
vPropertyKind_Asset |
dbo |
Object properties - Serial number, Inventory number a Asset number. |
vPropertyKind_AssetCategory |
dbo |
Properties of objects - Asset category. |
vPropertyKind_BIOSSerialNumber |
dbo |
Properties of objects - BIOS serial number. |
vPropertyKind_ChassisType |
dbo |
Properties of objects - Type of rack. |
vPropertyKind_ComputerKind |
dbo |
Properties of objects - Type of computer. |
vPropertyKind_ComputerName |
dbo |
Properties of objects - Name in the network. |
vPropertyKind_Department |
dbo |
Properties of objects - Cost center. |
vPropertyKind_Domain |
dbo |
Properties of objects - DNS domain. |
vPropertyKind_EvidentiaryNumber |
dbo |
Properties of objects - registration number. |
vPropertyKind_Frequency |
dbo |
Properties of objects - Frequency. |
vPropertyKind_Interface |
dbo |
Properties of objects - Interface. |
vPropertyKind_InventoryDate |
dbo |
Properties of objects - Stocktaking date. |
vPropertyKind_InventoryNumber |
dbo |
Properties of objects - Asset number. |
vPropertyKind_InvoiceNumber |
dbo |
Properties of objects - Packing slip number. |
vPropertyKind_IPAddress |
dbo |
Properties of objects - IP address. |
vPropertyKind_MACAddress |
dbo |
Properties of objects - MAC address. |
vPropertyKind_Manufacturer |
dbo |
Properties of objects - Manufacturer. |
vPropertyKind_MaxSize |
dbo |
Properties of objects - Maximum size. |
vPropertyKind_MemoryDevices |
dbo |
Properties of objects - Sockets. |
vPropertyKind_MemoryDevicesUsed |
dbo |
Properties of objects - Occupied sockets. |
vPropertyKind_Model |
dbo |
Properties of objects - Model. |
vPropertyKind_Name |
dbo |
Properties of objects - Name. |
vPropertyKind_Office |
dbo |
Properties of objects - Office. |
vPropertyKind_PartOfDomain |
dbo |
Properties of objects -Domain components. |
vPropertyKind_PersonalId |
dbo |
Properties of objects - Personal number. |
vPropertyKind_Place |
dbo |
Properties of objects - Location. |
vPropertyKind_Port |
dbo |
Properties of objects - Port. |
vPropertyKind_ProcessorId |
dbo |
Properties of objects - Processor ID. |
vPropertyKind_Purchased |
dbo |
Properties of objects - Purchase date. |
vPropertyKind_RefreshMax |
dbo |
Properties of objects - Maximum refresh. |
vPropertyKind_SerialNumber |
dbo |
Properties of objects - Serial number. |
vPropertyKind_Size |
dbo |
Properties of objects - Size. |
vPropertyKind_Type |
dbo |
Properties of objects - Type. |
vPropertyKind_TypeMark |
dbo |
Properties of objects - Type designation. |
vPropertyKind_Vendor |
dbo |
Properties of objects - Vendor. |
vPropertyKind_Version |
dbo |
Properties of objects - Version. |
vPropertyKind_VideoRAM |
dbo |
Properties of objects - RAM size. |
vPropertyKind_WakeUpType |
dbo |
Properties of objects - Wake-up method. |
vPropertyKind_Warranty |
dbo |
Properties of objects - Warranty. |
vPropertyKindInherited |
dbo |
Properties of objects - including inherited properties. |
vPropertyLoc |
dbo |
Translations of tProperty settings in all languages used. |
vSamAlertLast |
dbo |
SAM notification - last unresolved notifications sent |
vSectionLicence |
dbo |
Drawing of licenses by services |
vSectionWithTreeOrder |
dbo |
For each service, it returns a string which guarantees queueing being the same as that in the tree. |
vSlaAccess |
dbo |
Effective authorization requesters have for SLA and services. |
vSlaAlertDeadline |
dbo |
Individual SLA notifications for the expiration of the request deadline. |
vSlaAlertDeadlineSummary |
dbo |
Summary SLA notifications for the expiration of the request deadline. |
vSlaAlertFirstReaction |
dbo |
Individual SLA notifications for the request first responses. |
vSlaAlertFirstReactionSummary |
dbo |
Summary SLA notifications for the request first responses. |
vSlaAlertInactiveApprovers |
dbo |
Individual SLA notifications for approver inactivity. |
vSlaAlertInactiveApproversSummary |
dbo |
Summary SLA alerts for approver inactivity. |
vSlaAlertInactiveOperators |
dbo |
Individual SLA notifications for operator inactivity. |
vSlaAlertInactiveOperatorsSummary |
dbo |
Summary SLA alerts for operator inactivity. |
vSlaAlertInactiveRequesters |
dbo |
Individual SLA notifications for requester inactivity. |
vSlaAlertInactiveRequestersSummary |
dbo |
Summary SLA alerts for requester inactivity. |
vSlaAlertInactiveSolvers |
dbo |
Individual SLA notifications for solver inactivity. |
vSlaAlertInactiveSolversSummary |
dbo |
Summary SLA alerts for solver inactivity. |
vSlaAlertInternalTarget |
dbo |
Individual SLA alerts for the expiration of requests internal target date. |
vSlaAlertInternalTargetSummary |
dbo |
Summary SLA alerts for the expiration of requests internal target date. |
vSlaLoc |
dbo |
List of SLAs in all used languages. |
vStringLoc |
dbo |
|
vSwInst |
dbo |
Installed software - valid products and outside system objects. |
vSwInst_ProductComputer |
dbo |
Software installed on the computers. |
vSwInst_ProductComputerDetect |
dbo |
SW detected in the computers. |
vSwInst_TreeCnt |
dbo |
Number of product installations in the subtree. |
vSwInstLicProfile_ProductComputer |
dbo |
Installed software vs licenses and software profiles. |
vSwLic_ProductComputer |
dbo |
Products covered by licenses on the computers. |
vSwLic_UserComputer |
dbo |
Users' computers. |
vSwProfileProduct_Node |
dbo |
Statuses of the software profile on the products installed on the computers. |
vTicketRelation |
dbo |
Links Between Requests. |
vTicketRelationTypeLoc |
dbo |
|
vTicketStateEntered |
dbo |
Arrivals to individual request statuses. |
vTicketStateLoc |
dbo |
List of statuses in all used languages. |
vTicketStatePerTicketLoc |
dbo |
List of current statuses regarding all requests in all languages used. |
vTicketTemplateColumnValueLoc |
dbo |
Translations of custom items values specified in request templates. |
vTicketTypeLoc |
dbo |
List of processes used in all used languages. |
vTimeZone |
dbo |
Overview of time zones and shifts compared to UTC. |
vTransferConfirmAlertLast |
dbo |
Last sent alerts of unsigned handover protocols. |
vUserLicence |
dbo |
Drawing of licenses by users |
vUserNodeRight |
dbo |
Rights in the object tree - users (including the rights allowed / prohibited by membership in roles). |
vWbemObject |
dbo |
Detail of the HW detection - all. |
vWbemObject_BIOS |
dbo |
Detail of the HW detection - BIOS. |
vWbemObject_SystemEnclosure |
dbo |
Detail of the HW detection - Computer rack. |
vWbemObjectPhysicalMedia |
dbo |
Detail of the HW detection - Hard disks. |
wDocument |
dbo |
Documents. |
wIdSeq |
dbo |
Numeric sequence. |
List of procedures
Procedure |
Scheme |
Description |
spAssetTreeNodeChilds |
dbo |
Returns the object off-springs in the tree. |
spAssetTreeNodeChilds_Rights |
dbo |
Returns the object off-springs in the tree, adheres to the permission in the object tree. |
spAssignLicenceItemToChildren |
dbo |
Assigns the license item to historical upgrades as well. |
spCalcNodeName |
dbo |
Converts the tree object name according to the properties forming the object name. |
spCalcNodeNameAll |
dbo |
Converts the names of all tree objects, the names of which are formed from properties. |
spCalcNodeNameClass |
dbo |
Converts the names of all tree objects, the names of which are formed from properties, according to the group ID. |
spCalcNodeNameSubtree |
dbo |
Converts the names of sub-tree objects, the names of which are formed from properties. |
spCalcUnreadTicket |
dbo |
Sets the flag of the request to read/unread by the person. |
spCloseHdTicket |
dbo |
Required values will be stored in tHdTicket after closing the request. |
spConvertPropertiesToDate |
dbo |
Converts text properties of the specific kind to date type. |
spConvertPropertiesToFloat |
dbo |
Converts text properties of the specific kind to float type. |
spCopySection |
dbo |
Copies the @srcSectionId service and sets it as the child of the @dstParentSectionId service. The service can be copied including (@copyChildren) Subtree. The newly created service ID is available from the @newSectionId output parameter. |
spCreateDetects |
dbo |
Create detection according to parameters. |
spCreateDetectsBySetting |
dbo |
Plans detections according to saved setting to a specific computer (or to all computers in the active registry). |
spCreateNodeFromTemplate |
dbo |
Creates an object based of the object template definition. |
spCustomColumn_Add |
dbo |
Add new custom item. |
spCustomColumn_Drop |
dbo |
Removing custom items. |
spEvalFileRule |
dbo |
Evaluation of one rule for files recognition. |
spEvalRegRule |
dbo |
Evaluation of the one rule for the recognition of registries. |
spEvalSwDetection |
dbo |
Evaluates SW detection based on patters from the software products library. |
spGeneratePropValuesFromSequence |
dbo |
Sets other values for properties by numeric sequences. |
spGetNextNumFromIdSeq |
dbo |
Increments numerical row definition and returns current definition. If uniqueness is breached, it automatically searches the next free number based on the row definition. |
spHdSection_UpdateName |
dbo |
Full service name update (@iHdSectionId) including path in service tree. |
spHdSectionForRequesterSearch |
dbo |
Searching for the Requester’s services. Returns a table of services matching the entered parameters arranged by the path in the tree. The procedure can be customized. In order to customize the procedure, create a new procedure named spHdSectionForRequesterSearch_Custom and assign a permission to run it to the “public” group. For the proper functionality of ALVAO applications, the procedure must receive the same parameters as the original procedure and return the same columns. |
spHdSectionUpdateAllQueues |
dbo |
Updates the "Date according to queue" item for all requests within all services. |
spHdSectionUpdateQueue |
dbo |
Updates the "Date according to queue" item for all requests within the @HdSectionId service. |
spHdTicketChangeHdSection |
dbo |
Moves the @iHdTicketId request to the @iHdSectionId service. |
spHdTicketPassToSolver_ExceptionalSolverList |
dbo |
Returns a list of irregular solvers, used to assign requests listed in table #temp1. The procedure can be customized. In order to customize the procedure, create a new procedure named spHdTicketPassToSolver_ExceptionalSolverList_SolverList_Custom and assign a permission to run it to the “public” group. For the proper functionality of ALVAO applications, the procedure must receive the same parameters as the original procedure and return the same columns. The @iUserPersonId parameter, representing the signed in user, is not used in the standard procedure. |
spHdTicketPassToSolver_SolverList |
dbo |
Returns a list of solvers, used to assign requests listed in table #temp1. The procedure can be customized. In order to customize the procedure, create a new procedure named spHdTicketPassToSolver_SolverList_Custom and assign a permission to run it to the “public” group. For the proper functionality of ALVAO applications, the procedure must receive the same parameters as the original procedure and return the same columns. The @iUserPersonId parameter, representing the signed in user, is not used in the standard procedure. |
spHdTicketPassToSolverInHdSection_ExceptionalSolverList |
dbo |
Returns a list of irregular solvers, used to assign the request when transitioning to the @iHdSectionId service. |
spHdTicketPassToSolverInHdSection_SolverList |
dbo |
Returns a list of solvers, used to assign the request when transitioning to the @iHdSectionId service. |
spHdTicketRecalcFirstReaction |
dbo |
Recomputes the solution of the first reaction for the request. |
spHdTicketRecalcNextActionDeadline |
dbo |
Recomputes the target date of the current target for the request. |
spHdTicketResolve |
dbo |
Switches the request to Resolved. |
spHdTicketSolverAppointment |
dbo |
Returns the name and text of an event, which can be inserted into the solver's calendar via Assign to Solver. |
spHdTicketSolverOpen |
dbo |
Reopens the request by the solver. |
spInsertToOperatorServiceUsage |
dbo |
A new record is inserted to the OperatorServiceUsage table or the LastUsed value is updated at the existing record.
Only 20 latest records are saved in the table for each user. |
spInsertToPersonEmailUsage |
dbo |
Inserts a new record into the PersonEmailUsage table. |
spMoveNode |
dbo |
Moves the object in the object tree. |
spNotifyMacros |
dbo |
Auxiliary procedure which inserts the values of the macros used for configuring notifications into the #T table. |
spOpeningHoursCache_Update |
dbo |
Updates the tOpeningHoursCache table. |
spPersonByPhoneNumber |
dbo |
Finds the user based on telephone number. |
spPersonSearch |
dbo |
The procedure returns the list of persons according to the searched chain. The procedure can be customized. In order to customize the procedure, create a new procedure named spPersonSearch_Custom2 and assign a permission to run it to the “public” group. For a proper functionality of ALVAO applications, the procedure must receive the same parameters as the original ones (see. below) and return the same columns. The procedure returns the table containing the following columns:
PersonId - contains Id of the User found. We do not recommend customizing.
PersonEmail - contains the primary e-mail of the User found. We do not recommend customizing.
PersonEmail2 - it contains the secondary e-mail of the User found by default. We do not recommend customizing.
DisplayLine1 - it contains the User name and surname by default. The value of this column is used in prompting the persons on the first line of the item on the WebApp. The column can be customized.
DisplayLine2 - contains the department, office, personal number, organization, office phone and cell phone of the person. The value of this column is used in prompting the persons on the second line of item on the WebApp. The column can be customized.
DisplaySingleLine - it contains DisplayLine1 and DisplayLine2 combined columns by default. The value of this column is used in prompting persons in SD Console and in ALVAO Admin. The column can be customized. |
spReadAllComunication |
dbo |
Marks all communication within the request regarding the entered person as read. |
spReadAllDiary |
dbo |
Marks all request events with regard to the entered person as read. |
spRebuildHdSectionLocalizationCache |
dbo |
Restores the localization cache for services. |
spRebuildLocalizationCache |
dbo |
Restores all the localization cache. |
spRecomputeStats |
dbo |
Recalculates the statistics for all products in Monitoring. This function must be called by the Mon Server only. |
spRecomputeStatsForProduct |
dbo |
Recalculates the statistics for specific products in Monitoring. This function must be called by the Mon Server only. |
spRefreshLicProductCoverage |
dbo |
Updates the ProductCoverage table (the whole one or only a specific license) |
spRefreshNodePath |
dbo |
Updates the cache of the path in the tree (tblNode.txtPath). |
spRefreshRolePersonMembership |
dbo |
Updates the cache of the persons' membership in groups. |
spRefreshSwProfileProductMembership |
dbo |
Updates the cache of the software sub-profiles membership in profiles. |
spRemoveApp |
dbo |
Deletes own application from Monitoring. |
spRemoveDetectResults |
dbo |
Removes the results of specific detections (ID,ID,...). |
spRemoveDetects |
dbo |
Removes the specific detection (ID,ID,...). |
spRemoveNodes |
dbo |
Permanently removes specific objects from tree (ID,ID,...). |
spRemoveObjects |
dbo |
Permanently deletes specific objects from the tree, including child objects (ID, ID ...). |
spReplaceSectionRights |
dbo |
Overwrites the permissions of the @dstSectionId service by permissions according to @srcSectionId service. |
spReplaceSectionSLA |
dbo |
Overwrites the SLA setting of the @dstSectionId service by SLA setting according to @srcSectionId service. |
spSavePersonTicketDisplay |
dbo |
Inserts a record in the history of the last viewed requests of the requester. |
spSetDetailedRecordsAzureProperties |
dbo |
Sets the properties for saving detailed data from Monitoring to Azure. |
spSetDetailedRecordsFolderProperties |
dbo |
Sets the properties for saving detailed data from Monitoring to a local folder. |
spStateReqCol |
dbo |
Returns a table with required items for transitioning the request @TicketId to @NewStateId. |
spTakeLicence |
dbo |
Withdraws license for the computer software. |
spTicketSearch |
dbo |
Returns a list of requests by the specified string. |
spTransferLicence |
dbo |
Transfers the license on a different computer / to a different cost center. |
spUpdateColumnValuePath |
dbo |
Updates values in hierarchic list of values (tColumnValue) for the @ColumnId custom item. |
spUpdateHdSectionRightsCache |
dbo |
Updates the authorization cache on services. |
spUpdateInsertProperty |
dbo |
Updates the value of ALVAO system settings. If the setting does not exist, it is created. |
spUpdatePersonManager |
dbo |
The procedure for the update of the pre-counted structure of managers and employees. |
spUpdatePropCache_All |
dbo |
Updates property inheritance for the whole database. |
spUpdatePropCache_ObjMoved |
dbo |
Updates property inheritance after the object move in the tree. |
spUpdatePropCache_ObjNew |
dbo |
Updates property inheritance after a new object was created. |
spUpdatePropCache_PropDel |
dbo |
Updates property inheritance after the object properties were deleted. |
spUpdatePropCache_PropNew |
dbo |
Updates property inheritance after a new object property was added. |
spUpdatePropCache_PropValChanged |
dbo |
Updates property inheritance after a change in the property value. |
spUpdatePropCache_Subtree |
dbo |
Updates the property inheritance for a specific subtree. |
spUpdatePropertyValue |
dbo |
Changes the value of the object property in AM. If history is permitted for the object, the change will be recorded in the log. If the property is the name of the object, it will be converted according to the new value. |
spUpdateTicketDeadline |
dbo |
Updates the Request.Date item for changes made to the requested SLA. |
spUpdateTicketHoursToCurrentTarget |
dbo |
Recomputes the time elapsed from the previous operating hours interval to the due date of the current target, either for all requests with an internal target (when 1 is in @forceALL), for a specific request (when @ticketID is entered), or for all requests which were transferred to the next interval of the operating hours (when NULL is entered in both parameters). |
spUpdateTicketLastAction |
dbo |
Coverts the date of the last action related to the entered request number. |
spUpdateTicketShiftedDeadlines |
dbo |
Adjusts the Due date of resolution on the requests with specific SLA. |
spUpdateUnassignedProcess |
dbo |
Updates the list of unrecognized applications in Monitoring. |
spWebAppLoginDelay |
dbo |
Protection against password-guessing attack. |
List of scalar functions
Scalar function |
Scheme |
Description |
DefaultSlaId |
dbo |
Returns the default SLA for on-duty requesters. |
fAddressString |
dbo |
Formats the address properties from tAddress to one string. |
fDate |
dbo |
Returns date without time only. |
fDateHoursMinutes |
dbo |
Cut-off of seconds from date and time records. |
fDeadline |
dbo |
Calculates deadline in the service working hours. |
fGetServerFromURL |
dbo |
Extracts only the server address from URL. Used in Monitoring. |
fHtmlString |
dbo |
Encodes a string as valid HTML, including ends of lines. |
fLastLevelDomain |
dbo |
Returns the last level of the domain. |
fnCheckRelCycles |
dbo |
Checks the circular task link between requests. |
fnCheckRelCyclesLicHist |
dbo |
Function for reviewing a circular task. |
fnCheckRelCyclesNode |
dbo |
Function for reviewing a circular task. |
fnCheckRelDuplicity |
dbo |
Checks the link between requests for duplicity. |
fnCheckRelOneToMany |
dbo |
Checks whether the request has maximum one link of the 1:N type. |
fnFileStringInfoCsvSignature |
dbo |
CSV file signature from FileStringInfo part. |
fnFindAssetUserFromPerson |
dbo |
According to PersonId of the user in Admin NodeId finds the user in the objects tree in AM. |
fnFloatHourToTimeString |
dbo |
Converts the value of hours from a floating point number into a text string in the h:mm format. |
fnFloatToCharExactLength |
dbo |
The function returns a number (float) as a string with the set minimum length of the integer part and the maximum length of the fractional part, which is guaranteed by completing with zeroes, or rounding where applicable. The maximum length is 50, which is an appropriately selected constant. |
fnGetBackupKindName |
dbo |
Suffix of properties with original data in which the conversion to another data type failed. |
fnGetNextTicketId |
dbo |
Function returns id of newly created request. |
fnGetUnreadCount |
dbo |
Number of unread events of the person on request. |
fnHdSectionWithoutLast |
dbo |
The function returns the full service name (path) excluding the name of the service |
fnLastLocalMidnightUtc |
dbo |
The calculation of the last local midnight according to UTC time and the time zone. |
fnLocalTime |
dbo |
Converts UTC data to the specific time zone. |
fnNextLocalMidnightUtc |
dbo |
The calculation of the following local midnight according to UTC time and the time zone. |
fnPersonLoginWithoutDomain |
dbo |
Username of a person without a domain. |
fnReportedTime |
dbo |
The calculation of time reported on the selected day and for the selected employee. |
fnStartWorkTime |
dbo |
The calculation of the time at which the selected employee began working on the selected day. |
fnTimeZoneOffset |
dbo |
Returns the deviation in hours and minutes of the time zone from UTC at a given time. |
fnTodayHour |
dbo |
Converts a floating point number into the item type date and time where date is today's date and time is transferred from the parameter. |
fnUtcTime |
dbo |
UTC time calculated from the local time and time zones. |
fnWorkTimeAtDay |
dbo |
The calculation of the worked on the selected day for the selected employee. |
fnWorkTimeToday |
dbo |
The calculation of the time at which the selected employee began working on the selected day. The calculation does not consider the end of the day, only up to "now" |
fRelatedCompany |
dbo |
Request - "Related Organizations" item |
fStripDomain |
dbo |
Username of a user without a domain. |
fSuggestResolutionDate |
dbo |
Default due date by SLA. |
GetProperty |
dbo |
Returns 1 value from the tProperty table based on the set code. |
List of table functions
Table function |
Scheme |
Description |
ftApprovers |
dbo |
Position for determining the approvers of a specific approval step”. |
ftAttendanceMonthReport |
dbo |
Function that creates the table for the employee's monthly report |
ftCanManageKnowledge |
dbo |
List of services and articles that the given user may administer. |
ftCommaListToTableIds |
dbo |
Conversion of value list string (ID,ID,...) to value table. |
ftCompanySearch |
dbo |
Search of organizations across all system items. |
ftComputerSwManager |
dbo |
People responsible for software installed on the computer |
ftDeviceSearch |
dbo |
Searching for a device in the tree. Returns a table of devices matching the entered parameters arranged by the path in the tree. The function can be customized. In order to customize the function, create a new function named ftDeviceSearch_Custom2 and assign a permission to run it to the “public” group. For a proper functionality of ALVAO applications, the function must receive the same parameters as the original functions and return the same columns. |
ftLicHistBase |
dbo |
List of licenses. |
ftLicHistRelations |
dbo |
The function to generate the list of links for the selected license. |
ftLicHistSearch |
dbo |
The function to search for the license. |
ftNodeRelations |
dbo |
Function that generates a list of links for the selected object with disabled tree rights. |
ftPersonFromLogin |
dbo |
Search person according to login name |
ftPersonSearchExtended |
dbo |
Extended search of persons across all system items. |
ftRelation |
dbo |
Linked request. The function is used to populate the fields in the dialog for updating selected links (@trId) on the Request links tab @ticketId. |
ftRelations |
dbo |
Linked requests to a specific request (@ticketId), which a specific user has the rights to view (@userId): The function is used to display linked requests on the Links tab. |
ftRelationsAll |
dbo |
Linked requests to a specific request. |
ftRelationsTypes |
dbo |
Types of links between requests. The function is used to populate the link menu. |
ftTicketNodes |
dbo |
Linked objects to a specific request (@ticketId), which a specific user has the right to view (@personId). The function is used to display linked objects on the Objects tab. |
ftTicketsStateIntersectList |
dbo |
The intersection of statuses for @TicketIds requests, which you can transition to from request statuses, with the exception to Resolved. |
ftTicketStateList |
dbo |
The list of statuses for the @TicketIds request, which you can transition to from the current status, with the exception to Resolved. |
ftTicketStateListIncResolved |
dbo |
The list of statuses for the @TicketIds request, which you can transition to from the current status. |
ftTicketStateMultiList |
dbo |
Function for the return of the intersection of possible states (including Solved/Closed) for multiple requests. |
tfDay |
dbo |
Calendar of days starting with @Begin to @End (excluding). |
tfPersonManager |
dbo |
Direct managers. |
tfSplitString |
dbo |
The function divides the value based on a preset separator. |
List of triggers
Trigger |
Scheme |
Table |
Operation |
Description |
T_tAct_Insert |
dbo |
tAct |
Insert |
Writes the current date and time of event creation into tAct.dRecordCreated. |
T_tHdTicketCust_Insert |
dbo |
tHdTicket |
Insert |
A new record will be created for custom request items in the tHdSectionCust table. |
TR_LicDowngrade_LogChanges |
dbo |
LicDowngrade |
Insert, Delete |
Enters the change in “substitute products” into the license log. (LicHistLog) |
TR_LicHist_LogChanges |
dbo |
tblLicHist |
Insert, Update |
Enters the change of the license properties into the license log. (LicHistLog) |
TR_LicHistAtom_LogChanges |
dbo |
tblLicHistAtom |
Insert, Delete |
Enters the change of links to Documents, Media for a license into the license log. (LicHistLog) |
TR_LicHistCust |
dbo |
tblLicHist |
Insert |
A new record will be created for custom license items in the LicHistCust table. |
TR_LicHistCust_LogChanges |
dbo |
LicHistCust |
Insert, Update, Delete |
Enters the change of the value of the license custom items into the license log. (LicHostLog) |
TR_LicHistItem_LogChanges |
dbo |
tblLicHistItem |
Insert, Update, Delete |
Enters the change of the value of the license item into the license log. (LicHostLog) |
TR_LicHistRelation_LogChanges |
dbo |
LicHistRelation |
Insert, Update, Delete |
Enters the change of links between licenses item into the license log. (LicHostLog) |
TR_News_MarkEmbededImagesInHtml |
dbo |
News |
Update |
Images in the text of latest news are marked as intext in the tDocument table. |
TR_ProductCust |
dbo |
tblProduct |
Insert |
|
TR_tAccountCust |
dbo |
tAccount |
Insert |
A new record will be created for custom organization items in the tAccountCust table. |
TR_tAct_Delete_UpdatePersonTicketDisplay |
dbo |
tAct |
Delete |
Updates the “read” request status when an event is deleted |
TR_tAct_Insert_Update_Delete |
dbo |
tAct |
Insert, Update, Delete |
Recomputes the time elapsed waiting for requester and possibly shifts the due date for resolving of the request if SLA is paused. Checks the completion of the first reaction to the requester. Recomputes the due date of the current target for the request. Recomputes the reported work for the given request. |
TR_tAct_Insert_UpdatePersonTicketDisplay |
dbo |
tAct |
Insert |
Updates the “read” request status when a new event is created |
TR_tAct_MarkEmbededImagesInActHtml |
dbo |
tAct |
Update |
Images in the text of events are marked as intext in the tDocument table. |
TR_tAct_Update_UpdatePersonTicketDisplay |
dbo |
tAct |
Update |
Updates the “read” request status when an event is edited |
TR_tArticle_MarkEmbededImagesInHtml |
dbo |
tArticle |
Update |
Images in the text of knowledge base articles are marked as intext in the tDocument table. |
TR_tblInstHist_RemoveLicTrans |
dbo |
tblInstHist |
Update, Delete |
Deletes the coverage of the product by licenses in case the product will be uninstalled or deleted. |
TR_tblProperty_SetNodeIdValue |
dbo |
tblProperty |
Insert |
When creating a “User” property, this sets its value to the user object. |
TR_tColumnValue_UpdateLocCache |
dbo |
tColumnValue |
Insert, Update, Delete |
Updates the cache via localizing values of custom items. |
TR_tEmailSignature_MarkEmbededImagesInHtml |
dbo |
tEmailSignature |
Update |
Images in the text of signatures are marked as intext in the tDocument table. |
TR_tHdSection_UpdateLocCache |
dbo |
tHdSection |
Insert, Update, Delete |
Updates the cache by localizing the service name and description. |
TR_tHdSectionCust |
dbo |
tHdSection |
Insert |
A new record will be created for custom service items in the tHdSectionCust table. |
TR_tHdTicket_CalculateTicketStateId |
dbo |
tHdTicket |
Insert, Update |
Updates the request status ID. |
TR_tHdTicketApproval_MarkEmbededImagesInHtml |
dbo |
tHdTicketApproval |
Update |
Images in the text of messages for approver are marked as intext in the tDocument table. |
TR_tHdTicketApproval_UpdatePersonTicketDisplay |
dbo |
tHdTicketApproval |
Insert |
Update the “read” request status. |
TR_tHdTicketApprovalItem_Insert_Update_Delete |
dbo |
tHdTicketApprovalItem |
Insert, Update, Delete |
Starts the procedure spUpdateTicketLastAction. (Converts the date of the last action related to the entered request number.) |
TR_tHdTicketApprovalItem_MarkEmbededImagesInHtml |
dbo |
tHdTicketApprovalItem |
Update |
Images in the text of messages from approver are marked as intext in the tDocument table. |
TR_tHdTicketApprovalItem_UpdatePersonTicketDisplay |
dbo |
tHdTicketApprovalItem |
Insert |
Update the “read” request status. |
TR_TicketChange_Insert_Update_Delete |
dbo |
TicketChange |
Insert, Update, Delete |
Starts the procedure spUpdateTicketLastAction. (Converts the date of the last action related to the entered request number.) |
TR_TicketState_UpdateLocCache |
dbo |
TicketState |
Insert, Update, Delete |
Updates the cache by localizing the name, status description and instructions for solvers. |
TR_TicketType_UpdateLocCache |
dbo |
TicketType |
Insert, Update, Delete |
Updates the cache by localizing the process name and description. |
TR_tLocale_UpdateLocCache |
dbo |
tLocale |
Insert, Update, Delete |
Updates the cache by the means of localization. |
TR_tLocalization_UpdateLocCache |
dbo |
tLocalization |
Insert, Update, Delete |
Updates the cache by the means of localization. |
TR_tPersonCust |
dbo |
tPerson |
Insert |
A new record will be created for custom person items in the tPersonCust table. |
TR_tSla_UpdateLocCache |
dbo |
tSla |
Insert, Update, Delete |
Updates the cache by localizing the SLA name and description. |
TR_tSlaCust |
dbo |
tSla |
Insert |
A new record will be created for custom SLA items in the tSlaCust table. |
TR_tString_UpdateLocCache |
dbo |
tString |
Insert, Update, Delete |
Updates the cache by localizing system texts. |
dbo.ActMark
Marking the record in the request log.
Column |
Type |
Description |
id |
tinyint, not null |
Record ID |
Name |
nvarchar(255), not null |
Record marking name |
dbo.ActOperation
Kind of process in the request log
Column |
Type |
Description |
id |
int, not null |
Record ID |
Name |
nvarchar(255), not null |
Process kind name |
dbo.AdTrustedDomain
List of trustworthy domains.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
DomainName |
nvarchar(128), not null |
Domain name in a "dot" notation. |
Hostname |
nvarchar(32), not null |
Network name of server where the domain controller is running. |
Order |
int, not null |
Order in which ImportAD will try the servers of the replicated controller of the same domain. |
Skip |
bit, not null |
1=skip elements from this domain during import. |
dbo.AppCategory
Application category list. The list is predefined. Custom items cannot be added.
Column |
Type |
Description |
id |
int, not null |
|
AppCategory |
nvarchar(60), not null |
|
Description |
nvarchar(max), null |
|
Perf.AppOperation
Measured operations in applications
Column |
Type |
Description |
id |
int, not null |
Operation identifier |
AppOperation |
nvarchar(255), null |
Operation name |
Perf.AppOperationRecord
Operation responses in applications
Column |
Type |
Description |
id |
int, not null |
Record identifier |
AppOperationId |
int, not null |
Measured operation identifier. A foreign key to the AppOperation table. |
OperationStart |
datetime, not null |
Operation start time |
ServerDurationSeconds |
float, null |
Duration of the operation on the server in seconds |
ClientDurationSeconds |
float, null |
Duration of the operation in the client in seconds |
UserPersonId |
int, not null |
User identifier of a person who performed the operation |
Perf.AppOperationRecordData
Additional operation data in applications
Column |
Type |
Description |
id |
int, not null |
Data record identifier |
AppOperationRecordId |
int, not null |
Identifier of a record to which the data is related. A foreign key to the AppOperationRecord table. |
DataName |
nvarchar(255), null |
Parameter name |
TextDataValue |
nvarchar(255), null |
Parameter text value |
IntDataValue |
int, null |
Integer parameter value |
FloatDataValue |
float, null |
Real parameter value |
dbo.ArticleHdSection
Assigning articles from the knowledge base to services.
Column |
Type |
Description |
id |
int, not null |
|
ArticleId |
int, null |
|
SectionId |
int, null |
|
dbo.AssetDetectionUpload
Information on files received from autonomous Agents.
Column |
Type |
Description |
Id |
uniqueidentifier, not null |
|
ComputerNodeId |
int, not null |
|
DetectionKind |
int, not null |
|
TempFileName |
nvarchar(100), null |
|
dbo.ColumnValueLoc
Cache of value list item localizations.
Column |
Type |
Description |
ColumnValueId |
int, not null |
Value list item ID. |
ColumnId |
int, not null |
Custom item ID. |
LocaleId |
int, not null |
Language ID. |
ColumnValue |
nvarchar(max), not null |
Localized item value. |
ColumnValueShort |
nvarchar(max), not null |
Localized reduced item value. |
dbo.DetectEventLog
Detected events from the Event log of computers
Column |
Type |
Description |
id |
int, not null |
Record ID |
DetectId |
int, not null |
Detection ID |
EventDate |
datetime, null |
Event date and time (UTC) |
EventID |
int, null |
Event ID in the Event log |
Message |
nvarchar(max), null |
Event text |
dbo.DetectProfile
Detection profiles
Column |
Type |
Description |
id |
int, not null |
Record ID |
ProfileName |
nvarchar(64), not null |
Profile name |
DefaultProfile |
bit, not null |
Default profile |
DetectPeriod |
int, null |
Period of automatic detection planning |
HwMethodId |
int, null |
HW detection method ID |
HwSharePath |
nvarchar(255), null |
Path to the shared folder of HW detection |
HwTcpIpPort |
int, null |
HW detection agent port number during detection by Agent over TCP/IP |
HwUpdateObjects |
bit, not null |
Update objects in the tree automatically according to HW detection |
SwMethodId |
int, null |
SW detection method ID |
SwSharePath |
nvarchar(255), null |
Path to the shared folder of SW detection |
SwTcpIpPort |
int, null |
SW detection agent port number during detection by Agent over TCP/IP |
SwIsFull |
bit, not null |
Full SW detection |
SwIncludeFiles |
nvarchar(255), null |
Full SW detection, include files |
SwExcludeFiles |
nvarchar(255), null |
Full SW detection, skip files |
SwUpdateInstHist |
bit, not null |
Update Installation Registry automatically according to SW detection |
dbo.DetRegUninstall
Detected registry entries. The table contains records which may differ in various computers.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
DetectId |
int, not null |
ID detection. |
RegUninstallId |
int, not null |
ID of the unique registry key. |
EstimatedSize |
int, null |
|
UninstallString |
nvarchar(255), null |
|
ProductID |
nvarchar(255), null |
|
InstallDate |
nvarchar(255), null |
|
InstallLocation |
nvarchar(255), null |
|
InstallSource |
nvarchar(255), null |
|
LogFile |
nvarchar(255), null |
|
ModifyPath |
nvarchar(255), null |
|
Readme |
nvarchar(255), null |
|
NoModify |
int, null |
|
NoRemove |
int, null |
|
NoRepair |
int, null |
|
ALC_ProductPath |
nvarchar(255), null |
|
PIDKey |
nvarchar(255), null |
|
CD_KEY |
nvarchar(255), null |
Detected activation key. |
DigitalProductId |
nvarchar(255), null |
Detected product key. |
dbo.EmailSignatureHdSection
Assigning signatures to services.
Column |
Type |
Description |
EmailSignatureId |
int, not null |
|
HdSectionId |
int, null |
|
dbo.HdSectionLoc
Cache of service localizations.
Column |
Type |
Description |
HdSectionId |
int, not null |
Service ID. |
LocaleId |
int, not null |
Language ID. |
HdSection |
nvarchar(255), null |
Localized service name. |
HdSectionShort |
nvarchar(255), null |
Located short service name. |
HdSectionDesc |
nvarchar(max), null |
Located short service name. |
HdSectionKeywords |
nvarchar(max), null |
Localized service keywords. |
HdSectionLocId |
int, not null |
Record ID. |
dbo.HdSectionManager
Effective service managers.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
HdSectionId |
int, not null |
ID of the service where the user is a manager. |
PersonId |
int, not null |
User ID. |
RequesterRoleId |
int, not null |
ID of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
dbo.HdSectionMessageTag
Unique service prefix and suffix pair.
Column |
Type |
Description |
id |
int, not null |
Record ID |
Prefix |
nvarchar(255), null |
Prefix |
Suffix |
nvarchar(255), null |
Suffix |
dbo.HdSectionOperator
Effective service operators.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
HdSectionId |
int, not null |
ID of the service where the user is an operator. |
PersonId |
int, not null |
User ID. |
RequesterRoleId |
int, not null |
ID of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
dbo.HdSectionReader
Effective readers in services.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
HdSectionId |
int, not null |
ID of the service where the user is a reader. |
PersonId |
int, not null |
User ID. |
RequesterRoleId |
int, not null |
ID of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
dbo.HdSectionRightsLog
Logging of changes in user permissions to services.
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
Column |
Type |
Description |
id |
int, not null |
Record ID |
TimeStamp |
datetime, not null |
Change performance date and time (UTC) |
ModifiedByPersonId |
int, null |
User ID of a person who performed the change. |
ModifiedByPerson |
nvarchar(255), not null |
The name of the user who did the change. |
HdSectionId |
int, null |
Service ID |
HdSectionIdOld |
int, null |
ID of the original service |
HdSection |
nvarchar(255), null |
Service name |
HdSectionOld |
nvarchar(255), null |
Original service name |
RoleId |
int, null |
User group ID which is the permission holder. |
RoleIdOld |
int, null |
|
Role |
nvarchar(255), null |
User group name which is the permission holder. |
RoleOld |
nvarchar(255), null |
User group name of a person who was originally a permission holder. |
PersonId |
int, null |
User ID of a person who is the permission holder. |
PersonIdOld |
int, null |
User ID of a person who was originally a permission holder. |
Person |
nvarchar(255), null |
User name of a person who is the permission holder. |
PersonOld |
nvarchar(255), null |
User name of a person who was originally a permission holder. |
Operator |
bit, null |
Operator permissions |
OperatorOld |
bit, null |
Original operator permissions |
Solver |
bit, null |
Solver permissions |
SolverOld |
bit, null |
Original solver permissions |
SolverTake1 |
bit, null |
Solver permissions with the right to take the request over (main) |
SolverTake1Old |
bit, null |
Original solver permissions with the right to take the request over (main) |
SolverTake2 |
bit, null |
Solver permissions with the right to take the request over (secondary) |
SolverTake2Old |
bit, null |
Original solver permissions with the right to take the request over (secondary) |
Manager |
bit, null |
Manager permissions |
ManagerOld |
bit, null |
Original manager permissions |
Reader |
bit, null |
Reader permissions |
ReaderOld |
bit, null |
Original reader permissions |
ExceptionalSolver |
bit, null |
Irregular solver permissions |
ExceptionalSolverOld |
bit, null |
Original irregular solver permissions |
RequesterRoleId |
int, null |
ID of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
RequesterRoleIdOld |
int, null |
ID of the group of requesters originally associated with the permissions (mapping of requesters to the solver team). |
RequesterRole |
nvarchar(255), null |
Name of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
RequesterRoleOld |
nvarchar(255), null |
Name of the group of requesters originally associated with the permissions (mapping of requesters to the solver team). |
dbo.HdSectionSolver
Effective service solvers.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
HdSectionId |
int, not null |
ID of the service where the user is a solver. |
PersonId |
int, not null |
User ID. |
RequesterRoleId |
int, not null |
ID of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
dbo.IdSeqType
Numeric sequence types.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
IdSeqType |
nvarchar(32), not null |
Numeric sequence type. |
dbo.IntegratedAuthIpRange
IP address range for Integrated Windows Authentication.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
FromIP |
bigint, null |
Beginning of the range of IP addresses, including. |
ToIP |
bigint, null |
End of the range of IP addresses, including endpoint. |
dbo.KindDataType
Property data types in AM.
Column |
Type |
Description |
KindDataTypeId |
int, not null |
Property data type ID. |
DataTypeName |
nvarchar(20), null |
Property data type name. |
dbo.KindRight
Security for properties.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
KindId |
int, not null |
Property definition ID. |
RoleId |
int, not null |
Group ID. |
ClassId |
int, null |
Object kind ID. The value NULL meals that the permission applies to all object kinds. |
CanRead |
tinyint, null |
Permission to read. |
CanModify |
tinyint, null |
Permission to change value. |
dbo.LibraryIcon
Service icon library.
Column |
Type |
Description |
Id |
int, not null |
Record ID |
Name |
nvarchar(100), null |
Icon name |
Content |
varbinary, not null |
Binary content of file in PNG format |
SystemIcon |
bit, not null |
1 = system icon |
dbo.LicDowngrade
License - downgrade.
Column |
Type |
Description |
LicHistId |
int, not null |
License ID - tblListHist |
ProductId |
int, not null |
Product ID - tblProduct |
Desc |
nvarchar(255), null |
Note |
dbo.LicHistCust
License custom items values.
Column |
Type |
Description |
LicHistId |
int, null |
|
dbo.LicHistItemAssign
Assigning/removing/moving license to/from/between computers.
Column |
Type |
Description |
id |
int, not null |
Record ID |
LicHistId |
int, not null |
License |
LicHistItemId |
int, null |
License item |
AssignedDate |
datetime, not null |
Date assigned/removed |
AssignedPersonId |
int, not null |
Assigning/Removing author |
SrcNodeId |
int, null |
Source object |
DestNodeId |
int, null |
Target object |
LicInfo |
nvarchar(1000), null |
Information on the assigned/removed license. |
ItemInfo |
nvarchar(1000), null |
Information on the assigned/removed license item. |
dbo.LicHistLog
Change record for a license or a license item.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
LogDate |
datetime, not null |
Date and time of the event. |
LicHistId |
int, null |
The license ID to which the change relates. A foreign key in the LicHist table. |
LicHistLogKindId |
int, not null |
Change kind ID. The kinds of changes are specified in the LicHistLogKind table. |
PersonId |
int, not null |
Change author ID. A foreign key in the tPerson table. |
PropName |
nvarchar(100), null |
Name of the changed license property or license item property. |
OldVal |
nvarchar(255), null |
The original property value. |
NewVal |
nvarchar(255), null |
New property value. |
Message |
nvarchar(max), null |
A message displayed in the license log. |
dbo.LicHistLogKind
Kind of change of a license or a license item.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
LogKind |
nvarchar(100), not null |
Kind of change. |
MsgTemplate |
nvarchar(255), not null |
Template of the message for displaying the change in the license log. |
dbo.LicHistRelation
A table containing links between licenses in AM Console
Column |
Type |
Description |
id |
int, not null |
Record ID. |
BeginLicHistId |
int, not null |
Initial license link ID. A foreign key on the tblLicHist table. |
EndLicHistId |
int, not null |
End license link ID. A foreign key on the tblLicHist table. |
LicHistRelationTypeId |
int, not null |
Link type. A foreign key on the LicHistRelationType table. |
ModifiedDate |
datetime, not null |
Date of last link edit. |
ModifiedByPersonId |
int, not null |
Person who performed the last link edit. |
dbo.LicHistRelationType
Types of links between licenses in the AM
Column |
Type |
Description |
id |
int, not null |
Record ID |
BeginName |
nvarchar(32), not null |
Start of link (name). |
EndName |
nvarchar(32), not null |
End of link (name). |
Directional |
bit, not null |
If the link is directional or non-directional. 1 = directional, 0 = non-directional. |
Cyclic |
bit, not null |
if creating circular tasks is permitted. 1 = Yes, 0 = No. |
OneToMany |
bit, not null |
If the link type is OneToMany. 1 = OneToMany, 0 = ManyToMany. |
LicHistRelationTypeBehaviorId |
int, not null |
Link behavior. If system or custom one. A foreign key on LicHistRelationTypeBehavior. |
dbo.LicHistRelationTypeBehavior
Types of links between objects in the AM from the viewpoint of system/custom links.
Column |
Type |
Description |
id |
int, not null |
Record ID |
Name |
nvarchar(70), null |
Name |
dbo.LicKind
"CAL/Licensing" list, i.e. per device, per user, etc.
Column |
Type |
Description |
id |
int, not null |
|
LicKind |
nvarchar(32), not null |
|
dbo.LicProductCoverage
Which of all products have license coverage.
Column |
Type |
Description |
LicHistId |
int, not null |
License ID - tblListHist |
ProductId |
int, not null |
Product ID - tblProduct |
ProductPackId |
int, null |
|
dbo.LicType
License types.
Column |
Type |
Description |
id |
int, not null |
Item ID. |
LicType |
nvarchar(32), not null |
Type name. |
dbo.MailMessage
Outgoing email queue.
Column |
Type |
Description |
id |
int, not null |
|
EmlMail |
varbinary, not null |
|
SendAttempts |
int, null |
|
LastErrorMsg |
nvarchar(200), null |
|
LastAttemptTime |
datetime, null |
|
Priority |
int, null |
Priority in the queue for sending. Larger numbers represent higher priority. The default value is 10000. Recommended values: - Urgent messages (e.g., synchronization messages between systems) = 15000 - Standard notifications and alerts = 10000 - Messages sent in bulk = 5000 |
dbo.News
Current messages.
Column |
Type |
Description |
id |
int, not null |
Primary table key. |
CreatedDate |
datetime, not null |
Creation date of current message |
Subject |
nvarchar(max), not null |
Name of current message. |
Text |
nvarchar(max), null |
Text of current message. |
Order |
int, not null |
Current message display order. |
ShowEndDate |
datetime, null |
Date until which the current message shall be displayed. |
CreatedByPersonId |
int, not null |
User who created the current message. |
HtmlText |
nvarchar(max), null |
HTML text of the current news |
SentDate |
datetime, null |
Date and time of the last sending of the message. |
dbo.NewsHdSection
Services for which the individual current messages are intended.
Column |
Type |
Description |
id |
int, not null |
Primary table key. |
NewsId |
int, not null |
id of the current message. |
HdSectionId |
int, null |
id of the service for which the current message (NewsId) is intended. NULL of the current message is intended for all services. |
Column order on a New Request Form
Column |
Type |
Description |
id |
int, not null |
Entity ID |
SectionId |
int, not null |
Link to service |
ColumnId |
int, not null |
Link to column |
Order |
int, not null |
Column order on a New Request Form |
dbo.NodeRelation
Table with links between objects in AM Console
Column |
Type |
Description |
id |
int, not null |
Record ID. |
BeginNodeId |
int, not null |
ID of start link object. Foreign key on tblNode table. |
EndNodeId |
int, not null |
ID of end link object. Foreign key on tblNode table. |
NodeRelationTypeId |
int, not null |
Link Type. Foreign key on NodeRelationType table. |
ModifiedDate |
datetime, not null |
Date of last link edit. |
ModifiedByPersonId |
int, not null |
Person who performed the last link edit. |
dbo.NodeRelationType
Types of links between objects in AM
Column |
Type |
Description |
id |
int, not null |
Record ID |
BeginName |
nvarchar(32), not null |
Start of link (name). |
EndName |
nvarchar(32), not null |
End of link (name). |
Directional |
bit, not null |
If the link is directional or non-directional. 1 = directional, 0 = non-directional. |
Cyclic |
bit, not null |
if creating circular tasks is permitted. 1 = Yes, 0 = No. |
OneToMany |
bit, not null |
If the link type is OneToMany. 1 = OneToMany, 0 = ManyToMany. |
NodeRelationTypeBehaviorId |
int, not null |
Link behavior. System or custom. Foreign key to NodeRelationTypeBehavior. |
dbo.NodeRelationTypeBehavior
Types of links between objects in AM from the viewpoint of system/custom links
Column |
Type |
Description |
id |
int, not null |
Record ID. |
Name |
nvarchar(70), null |
Name. |
dbo.NodeRightLog
Logging of changes in permissions of users in Asset Management.
Column |
Type |
Description |
Id |
int, not null |
Record ID. |
TimeStamp |
datetime, not null |
Date and time of the change execution. |
User |
nvarchar(255), null |
User name. |
Group |
nvarchar(255), null |
Group name. |
Object |
nvarchar(255), null |
Object name. |
ObjectOld |
nvarchar(255), null |
Object name - the previous value. |
Recursive |
bit, not null |
Check box inclusive of child objects. |
RecursiveOld |
bit, null |
Check box inclusive of child objects - the previous value. |
Class |
nvarchar(255), null |
Object kind name. |
ClassOld |
nvarchar(255), null |
Object kind name - the previous value. |
Read |
bit, null |
Permission to read. |
ReadOld |
bit, null |
Permission to read - the previous value. |
Write |
bit, null |
Permission to edit. |
WriteOld |
bit, null |
Permission to edit - the previous value. |
Move |
bit, null |
Permission to move. |
MoveOld |
bit, null |
Permission to move - the previous value. |
Create |
bit, null |
Permission to create any objects. |
CreateOld |
bit, null |
Permission to create any objects - the previous value. |
Delete |
bit, null |
Permission to delete. |
DeleteOld |
bit, null |
Permission to delete - the previous value. |
ModifiedBy |
nvarchar(255), not null |
Logged-in user name. |
dbo.OperatorServiceUsage
Services to which the given operator finally created requests over the New Request Form.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
PersonId |
int, not null |
The operator who used the given service while registering the request. |
HdSectionId |
int, not null |
Used service ID while registering the request |
LastUsed |
datetime, not null |
Service last use time |
dbo.PersonBehavior
People types. Normal users =1, system users >1.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
Description |
nvarchar(max), null |
Description of the system person type. |
dbo.PersonEmailUsage
Use of an e-mail address for sending the message by a specific user.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
UsedByPersonId |
int, not null |
The user who used the e-mail address. |
UsedEmail |
nvarchar(255), not null |
Used e-mail address for sending the message. |
LastUsed |
datetime, not null |
Time of the last use of the email address. |
dbo.PersonEventDisplay
Events viewed by a person.
Column |
Type |
Description |
Id |
int, not null |
|
PersonId |
int, null |
|
ActId |
int, null |
|
TicketApprovalId |
int, null |
|
TicketApprovalItemId |
int, null |
|
dbo.PersonManager
Pre-counted structure of managers and employees.
Column |
Type |
Description |
ManagerPersonId |
int, not null |
Manager's ID. |
EmployeePersonId |
int, not null |
Employee's ID. |
Distance |
int, not null |
Hierarchical distance of a user from his/her supervisor. Automatically calculated column. Direct manager = 1, manager of a direct manager = 2 etc. |
dbo.PersonPasswordHistory
Used people's passwords.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
SinceDate |
datetime, not null |
Password setting date. |
PersonId |
int, not null |
Person Id. |
Password |
nvarchar(255), not null |
Hash of password used. |
dbo.PersonTicketDisplay
A record from the history of the last viewed requests of the requester.
Column |
Type |
Description |
TicketId |
int, not null |
Viewed request number. |
PersonId |
int, not null |
ID of the person who viewed the request. |
LastDisplayed |
datetime, null |
Date and time of the last view of the request. |
EventsNotDisplayed |
bit, not null |
|
Id |
int, not null |
|
dbo.Printer
Printers
Column |
Type |
Description |
id |
int, not null |
|
Name |
nvarchar(100), not null |
|
Model |
nvarchar(100), null |
|
dbo.PrintJob
Printing tasks
Column |
Type |
Description |
id |
int, not null |
|
Name |
nvarchar(100), not null |
|
Pages |
int, not null |
|
Color |
bit, null |
|
Submitted |
datetime, not null |
|
PrintedByPersonId |
int, not null |
|
PrintedOnComputerId |
int, not null |
|
PrinterId |
int, not null |
|
PaperType |
nvarchar(50), null |
|
SubmittedUtc |
datetime, null |
|
dbo.PrivateModeInsertReq
Request to insert private mode.
Column |
Type |
Description |
id |
int, not null |
|
ForPersonId |
int, not null |
|
OnComputerId |
int, not null |
|
PrivateModeStart |
datetime, not null |
|
PrivateModeEnd |
datetime, not null |
|
StartedToken |
nvarchar(50), null |
|
Started |
datetime, null |
|
Error |
nvarchar(200), null |
|
PrivateModeUtcStart |
datetime, not null |
|
dbo.ProductCust
Product License custom items values.
Column |
Type |
Description |
ProductId |
int, not null |
|
dbo.ProductState
Product status
Column |
Type |
Description |
id |
int, not null |
Product status - numerical (Primary key) |
ProductState |
nvarchar(127), not null |
Product status - written |
txtDesc |
nvarchar(255), not null |
txtDesc |
dbo.ProductUsage
Table containing utilization of individual products on the computers over past 12 months.
Column |
Type |
Description |
ComputerId |
int, not null |
Computer ID |
ProductId |
int, not null |
Product ID |
RuntimeHoursMonth0 |
float, null |
Run time in month 0 in hours (used as circular buffer, column number with actual month is in tProperty table) |
RuntimeHoursMonth1 |
float, null |
Run time in month 1 |
RuntimeHoursMonth2 |
float, null |
Run time in month 2 |
RuntimeHoursMonth3 |
float, null |
Run time in month 3 |
RuntimeHoursMonth4 |
float, null |
Run time in month 4 |
RuntimeHoursMonth5 |
float, null |
Run time in month 5 |
RuntimeHoursMonth6 |
float, null |
Run time in month 6 |
RuntimeHoursMonth7 |
float, null |
Run time in month 7 |
RuntimeHoursMonth8 |
float, null |
Run time in month 8 |
RuntimeHoursMonth9 |
float, null |
Run time in month 9 |
RuntimeHoursMonth10 |
float, null |
Run time in month 10 |
RuntimeHoursMonth11 |
float, null |
Run time in month 11 |
RuntimeHoursMonth12 |
float, null |
Run time in month 12 |
dbo.ProfileValue
View settings table
Column |
Type |
Description |
PersonId |
int, not null |
Foreign key to table tPerson - iPersonId. Specifies the settings "owner" |
ValueName |
nvarchar(max), not null |
Name of settings including path used in registries. The path is provided for the purpose of product identification |
StringValue |
nvarchar(max), null |
String settings value |
IntValue |
int, null |
Int settings value |
Backup |
bit, not null |
|
dbo.ReanalyzeRecordsRequest
Request to recalculate statistics.
Column |
Type |
Description |
id |
int, not null |
|
StartDate |
datetime, null |
|
EndDate |
datetime, null |
|
PersonId |
int, null |
|
ComputerId |
int, null |
|
ReanalyzeStarted |
datetime, null |
|
dbo.ReceivedMessage
Table for temporary storage of read messages for custom actions.
Column |
Type |
Description |
id |
int, not null |
Message ID. |
EmlMail |
varbinary, not null |
Message in EML format. |
Created |
datetime, not null |
Date and time of message storage in the database. |
dbo.ReceivedMessageRule
Rules for incoming messages for MailboxReader
Column |
Type |
Description |
id |
int, not null |
Record ID |
OrderNum |
int, not null |
Determines the order in which the rules are detected and applied. |
RuleName |
nvarchar(255), not null |
Name of rules (must be unique). |
SubjectCondition |
nvarchar(255), null |
Condition for comparing with the subject of the loaded mail. |
BodyCondition |
nvarchar(255), null |
Condition for comparing with the body of the loaded mail. |
SenderCondition |
nvarchar(255), null |
Condition for comparing with the recipient of the loaded mail. |
ReceiverCondition |
nvarchar(255), null |
Condition for comparing with the sender of the loaded mail. |
SendMessage |
bit, not null |
Permit "Send message" action (Yes/No). |
MailTo |
nvarchar(255), null |
Message recipient for "Send message" action. |
MailSubject |
nvarchar(255), null |
Message subject for "Send message" action. |
MailText |
nvarchar(max), null |
Message text for "Send message" action. |
MoveRequestToService |
bit, not null |
Permit "Move to service" action (Yes/No). |
MoveToSectionId |
int, null |
If "Move to service" is permitted, the service id is displayed, otherwise NULL. |
ResolveRequest |
bit, not null |
Enabling the option "Resolve request" (Yes/No). |
DeleteRequest |
bit, not null |
Permit "Remove request" option (Yes/no). |
ModifiedDate |
datetime, null |
Date and time of last rule edit. |
ModifiedByPersonId |
int, null |
Person who edited the rules. |
dbo.RoleBehavior
Types of system rolls, e.g. all users, administrators, ...
Column |
Type |
Description |
id |
int, not null |
|
RoleBehavior |
nvarchar(50), null |
|
dbo.RoleMembershipLog
Logging of changes in membership in groups.
Column |
Type |
Description |
Id |
int, not null |
Record ID. |
TimeStamp |
datetime, not null |
Date and time of the operation execution. |
MemberTypeId |
int, not null |
Kind of membership in the group. |
Member |
nvarchar(255), not null |
User or group name. |
OperationId |
int, not null |
Operation. |
Group |
nvarchar(255), not null |
Group name. |
ModifiedBy |
nvarchar(255), not null |
Logged-in user name. |
dbo.RoleMembershipLogMemberType
Kind of membership in the group.
Column |
Type |
Description |
Id |
int, not null |
Membership kind ID. |
Name |
nvarchar(50), not null |
Membership kind name. |
dbo.RoleMembershipLogOperation
Executed operation which is logged.
Column |
Type |
Description |
Id |
int, not null |
Operation ID. |
Name |
nvarchar(50), not null |
Operation name. |
dbo.SamAlert
SAM notifications sent.
Column |
Type |
Description |
id |
int, not null |
Record ID |
ProductId |
int, not null |
Product |
ComputerId |
int, not null |
Computer |
SentDate |
datetime, not null |
Date on which the notification was sent |
SamAlertRuleId |
int, not null |
Notification type |
SequenceNum |
int, not null |
Sequence number of notification |
Recipients |
nvarchar(max), null |
Recipients |
ResolvedDate |
datetime, null |
Date on which the system determined the problem was resolved. |
dbo.SamAlertConfig
SAM configuration of notifications.
Column |
Type |
Description |
CheckingDetectPeriod |
int, not null |
|
SendTimeHour |
float, not null |
|
RepeatLastAlertAfterDays |
int, null |
|
MaxDetectAgeDays |
int, null |
|
dbo.SamAlertRule
SAM notification rules.
Column |
Type |
Description |
id |
int, not null |
|
Active |
bit, not null |
|
AlertAfterDays |
int, null |
|
AlertSwManager |
bit, not null |
|
AlertSuperior |
bit, not null |
|
AlertRoleId |
int, null |
|
dbo.SamType
SAM notification type - Audit: yes, no, via e-mail.
Column |
Type |
Description |
id |
int, not null |
|
Name |
nvarchar(32), not null |
|
Desc |
nvarchar(256), null |
|
dbo.Server
Setting the ALVAO servers (AM Collector).
Column |
Type |
Description |
id |
int, not null |
|
Default |
bit, not null |
|
Hostname |
nvarchar(20), null |
|
Desc |
nvarchar(max), null |
|
LastConnectDate |
datetime, null |
|
Unknown |
bit, not null |
|
ApprovedCollector |
bit, not null |
|
DetEvalImmediately |
bit, not null |
|
DetPingBeforeDirect |
bit, not null |
|
DetPingBeforeAgent |
bit, not null |
|
DetAfterPcOffMinutes |
int, not null |
|
DetAafterErrorMinutes |
int, not null |
|
DetCntAtOnce |
int, not null |
|
DetEvalCntAtOnce |
int, not null |
|
DetBlockSleepTimeMinutes |
int, not null |
|
DetFilter |
nvarchar(max), null |
|
DetEvalFilter |
nvarchar(max), null |
|
PswdFilePath |
nvarchar(1024), null |
|
NetScanActive |
bit, not null |
|
NetScanRemoveDomain |
bit, not null |
|
NetScanAlwaysSaveIP |
bit, not null |
|
SchedEvalActive |
bit, not null |
|
SchedEvalTimeFrom |
float, null |
|
SchedEvalTimeTo |
float, null |
|
SchedEvalDayExc |
int, null |
|
SchedDetActive |
bit, not null |
|
SchedDetTimeFrom |
float, null |
|
SchedDetTimeTo |
float, null |
|
SchedDetDayExc |
int, null |
|
AutoLoadActive |
bit, not null |
|
AutoLoadFolder |
nvarchar(1024), null |
|
AutoLoadDeleteOnSucc |
bit, not null |
|
AutoloadDeleteOnFail |
bit, not null |
|
SwLibDownloadLib |
bit, not null |
|
SwlibEvalAllDetAfterDownload |
bit, not null |
|
SwlibCheckNewLibDays |
int, null |
|
SwLibSendAddUnknownReq |
bit, not null |
|
SwLibSearchUnknownSW |
bit, not null |
|
SwlibSendAnon |
bit, not null |
|
SwLibSendContactEmail |
nvarchar(255), null |
|
dbo.SharedView
Table of shared views.
Column |
Type |
Description |
id |
int, not null |
Shared view identifier |
OwnerPersonId |
int, not null |
View owner. A foreign key to the tPerson table. |
Settings |
nvarchar(max), not null |
Shared view setting |
GridName |
nvarchar(max), not null |
Name of a table which the shared view is assigned to. The same as dbo.ProfileValue.ValueName. |
Removed |
datetime, null |
Time of view deletion. If it wasn’t, NULL is present. |
dbo.SharedViewRecipient
Table of users and groups which the view is shared with.
Column |
Type |
Description |
RoleId |
int, null |
The group of persons who the view is shared with. |
SharedViewId |
int, not null |
A foreign key to the SharedView table. |
id |
int, not null |
Record identifier. |
PersonId |
int, null |
A person who the view is shared with. |
dbo.SlaAlertRuleReceiver
Notice for unresolved requests - other recipients.
Column |
Type |
Description |
id |
int, not null |
|
SlaAlertRuleId |
int, not null |
|
PersonId |
int, null |
|
RoleId |
int, null |
|
dbo.SlaLoc
Cache of SLA localizations.
Column |
Type |
Description |
SlaId |
int, not null |
SLA ID. |
LocaleId |
int, not null |
Language ID. |
Sla |
nvarchar(255), null |
Localized SLA name. |
SlaDesc |
nvarchar(max), null |
Localized SLA description. |
dbo.SlaRightsLog
Logging of changes in SLA assignment
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
Column |
Type |
Description |
id |
int, not null |
Record ID |
TimeStamp |
datetime, not null |
Change performance date and time (UTC) |
ModifiedByPersonId |
int, null |
User ID of a person who performed the change. |
ModifiedByPerson |
nvarchar(255), not null |
The name of the user who did the change. |
HdSectionId |
int, null |
Service ID |
HdSectionIdOld |
int, null |
ID of the original service |
HdSection |
nvarchar(255), null |
Service name |
HdSectionOld |
nvarchar(255), null |
Original service name |
RoleId |
int, null |
User group ID which is the permission holder. |
RoleIdOld |
int, null |
|
Role |
nvarchar(255), null |
User group name of a person who was originally a permission holder. |
RoleOld |
nvarchar(255), null |
|
PersonId |
int, null |
User ID of a person who is the permission holder. |
PersonIdOld |
int, null |
User ID of a person who was originally a permission holder. |
Person |
nvarchar(255), null |
User name of a person who is the permission holder. |
PersonOld |
nvarchar(255), null |
User name of a person who was originally a permission holder. |
SlaId |
int, null |
SLA ID |
SlaIdOld |
int, null |
ID of the original SLA |
Sla |
nvarchar(255), null |
SLA name |
SlaOld |
nvarchar(255), null |
Original SLA name |
Access |
bit, null |
Access permissions |
AccessOld |
bit, null |
Original access permissions |
Default |
bit, null |
Marking of the default SLA |
DefaultOld |
bit, null |
Original marking of the default SLA |
dbo.StringLoc
Cache of text string localizations.
Column |
Type |
Description |
StringId |
int, not null |
Text string ID. |
LocaleId |
int, not null |
Language ID. |
String |
nvarchar(max), null |
Localized string text. |
dbo.Subscriber
A table containing information on the customer and on the request on which information is taken.
Column |
Type |
Description |
id |
int, not null |
|
PersonId |
int, not null |
|
TicketId |
int, not null |
|
SinceDate |
datetime, null |
|
SubscribedByPerson |
int, null |
Id of the user who set the subscription. |
dbo.SwItemKind
Kinds of records in the views of software.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
Kind |
nvarchar(64), not null |
Kind of record. |
dbo.tAccount
Organization (in accordance with CRM, i.e. the company).
Column |
Type |
Description |
iAccountId |
int, not null |
|
sAccount |
nvarchar(255), not null |
|
sImportSystem |
nvarchar(255), null |
|
sImportRecordId |
nvarchar(255), null |
|
dRemoved |
datetime, null |
|
liRemovedPersonId |
int, null |
|
dCreated |
datetime, not null |
|
liCreatedPersonId |
int, null |
|
dModified |
datetime, not null |
|
liModifiedPersonId |
int, null |
|
Phone |
nvarchar(30), null |
Phone |
Phone2 |
nvarchar(30), null |
Phone 2 |
Fax |
nvarchar(30), null |
Fax |
Email |
nvarchar(50), null |
Email |
Email2 |
nvarchar(50), null |
Email 2 |
AddressId |
int, null |
Address 1 |
Address2Id |
int, null |
Address 2 |
Web |
nvarchar(50), null |
Company web |
IdentificationNumber |
nvarchar(20), null |
Company ID - company identification number |
TaxIdentificationNumber |
nvarchar(20), null |
VAT ID - value added tax identification number |
dbo.tAccountCust
Organization custom items values.
Column |
Type |
Description |
liAccountId |
int, null |
|
dbo.tAct
The record in communication or request log.
Column |
Type |
Description |
iActId |
int, not null |
Record ID |
liActKindId |
int, null |
Link to record type |
dAct |
datetime, null |
Time at which the event occurred: |
sAct |
nvarchar(max), null |
Name of event |
mActNotice |
nvarchar(max), null |
Note to event |
liActFromPersonId |
int, null |
Link to sender. |
liActToPersonId |
int, null |
Link to recipient. |
liActHdTicketId |
int, null |
Request to which the event belongs |
sActFrom |
nvarchar(1024), null |
Sender name |
sActFromEmail |
nvarchar(255), null |
Sender email |
sActFromPhone |
nvarchar(255), null |
Sender's phone |
mActFromContact |
nvarchar(max), null |
Sender contact details |
sActFromMobile |
nvarchar(255), null |
Sender cell phone |
sActFromOffice |
nvarchar(255), null |
Sender office |
sActFromDepartment |
nvarchar(255), null |
Sender's department |
sActFromWorkPosition |
nvarchar(255), null |
Sender's job |
sActFromCompany |
nvarchar(255), null |
Sender's company |
sActTo |
nvarchar(1024), null |
Name of the recipient. At e-mail messages sent to multiple recipients, the column contains all message recipients. |
sActToEmail |
nvarchar(255), null |
Recipient e-mail. The column is empty at e-mail messages sent to multiple recipients. |
nActWorkHours |
float, null |
Number of work hours |
dActRemoved |
datetime, null |
Time at which the event was removed. The event is not removed for NULL |
sActCc |
nvarchar(1024), null |
Copy |
sActAutoSubmitted |
nvarchar(255), null |
Atribut AutoSubmitted read from email |
sActMessageId |
nvarchar(255), null |
Atribut MessageId read from email |
sActXSpamLevel |
nvarchar(255), null |
Atribut XSpamLever read from email |
sActXSpamStatus |
nvarchar(255), null |
Atribut XSpamStatus read from email |
nActTravelHours |
float, null |
Time spent on trip in hours |
nActTravelKm |
float, null |
Travel distance in km |
bNoCharge |
bit, not null |
If the value is 1, paid |
bWaitingForUser |
bit, null |
1 - Marks the start of waiting for the requisitioner from
0 - Marks the end of waiting for the requisitioner
NULL - does not change the status of waiting for the requisitioner |
dRecordCreated |
datetime, null |
Time at which the record was created. This attribute is only available from version 2.9, records created with an older version will have a NULL value |
sRecordCreatedByMachine |
nvarchar(255), null |
Name of computer on which the record was created. This attribute is only filled in by the MailboxReader. This attribute is only available from version 2.9, records created with an older version will have a NULL value |
iRecordCreatedByProcessPid |
int, null |
Process ID which created the record. This attribute is only available from version 2.9, records created with an older version will have a NULL value |
CreatedByPersonId |
int, null |
User ID of the event creator |
ActHtml |
nvarchar(max), null |
|
ActOperationId |
int, null |
Process kind ID |
EffectiveDate |
datetime, null |
|
ActMarkId |
tinyint, null |
Record marking. A foreign key to the ActMark table. |
dbo.tActHd
Expanding tAct information for the request log.
Column |
Type |
Description |
liActHdActId |
int, not null |
Link to event. |
bActHdUserRead |
bit, not null |
The flag specifying whether this event can also be seen by requesters without additional permissions for the service |
dbo.tActKind
Record type tAct, e.g. "e-mail“, "phone“, "note“, "process“, …
Column |
Type |
Description |
iActKindId |
int, not null |
Record ID: 1 = e-mail, 2 = phone, 3 = personal meeting, 4 = letter, 5 = voice message, 6 = written message, 7 = form, 8 = note, 9 = process, 10 = other, 11 = alert. |
sActKind |
nvarchar(255), null |
Naming the type of event |
iActKindOrder |
int, null |
Order in which records are displayed. |
Removable |
bit, not null |
|
dbo.tAddress
Address
Column |
Type |
Description |
id |
int, not null |
|
Street |
nvarchar(max), not null |
Street |
ZIP |
nvarchar(20), null |
ZIP code |
City |
nvarchar(100), not null |
City |
Country |
nvarchar(100), null |
Country |
dbo.tApprovalSchema
Approval schemes.
Column |
Type |
Description |
iApprovalSchemaId |
int, not null |
|
sApprovalSchema |
nvarchar(255), null |
|
mApprovalSchemaDescription |
nvarchar(max), null |
|
dApprovalSchemaRemoved |
datetime, null |
|
dApprovalSchemaCreated |
datetime, null |
|
AutoApproveStepsSameApprover |
bit, not null |
Automatic approval of steps with the same approver. |
dbo.tApprovalSchemaItem
Approval scheme step.
Column |
Type |
Description |
iApprovalSchemaItemId |
int, not null |
|
liApprovalSchemaItemApprovalSchemaId |
int, not null |
|
iApprovalSchemaItemOrder |
int, not null |
|
liApprovalSchemaItemAuthorityRoleId |
int, null |
|
bApprovalSchemaItemAuthorityManagerOfUser |
bit, not null |
The “Requester's direct manager” approval step |
bApprovalSchemaItemAuthorityRootManagerOfUser |
bit, not null |
|
nExpirationHours |
float, null |
|
sCustom |
nvarchar(255), null |
|
sApprovalSchemaItemCustomUrl |
nvarchar(max), null |
Custom form for "approval/rejection". |
AutoApproveByRequester |
bit, not null |
The step is automatically approved by the requester, if he is a member of the selected approval group. |
AuthorityRequester |
bit, not null |
"Requester" approval step. |
OnlyRequesterOrHisManager |
bit, not null |
Selection of the approval step “Group” - “only the requester or their manager” |
dbo.tArticle
Article in Knowledge Base.
Column |
Type |
Description |
iArticleId |
int, not null |
|
sArticle |
nvarchar(1024), null |
|
mArticleAnnotation |
nvarchar(max), null |
|
mArticle |
nvarchar(max), null |
|
dArticleCreated |
datetime, null |
|
dArticleModified |
datetime, null |
|
liArticleAuthorPersonId |
int, null |
|
ModifierPersonId |
int, null |
|
HtmlArticle |
nvarchar(max), null |
|
Published |
bit, null |
|
Order |
int, null |
|
Removed |
datetime, null |
|
HtmlArticleBinary |
varbinary, null |
|
HtmlArticleBinaryExt |
nvarchar(10), null |
|
dbo.tBankHoliday
National holidays.
Column |
Type |
Description |
iBankHolidayId |
int, not null |
|
liBankHolidayRegionId |
int, null |
|
dBankHoliday |
datetime, not null |
|
sBankHoliday |
nvarchar(255), null |
|
dbo.tBankHolidayLoaded
National holiday blocks included in the database. A block is a list of holidays belonging to one region and year.
Column |
Type |
Description |
liBankHolidayRegionId |
int, not null |
|
iYear |
int, not null |
|
dRevision |
datetime, not null |
|
dbo.tBankHolidayRegion
Local national holiday regions.
Column |
Type |
Description |
iBankHolidayRegionId |
int, not null |
|
sBankHolidayRegion |
nvarchar(255), not null |
|
dbo.tblADMap
Mapping attributes from AD to AM properties. This configuration is used by ImportAD.
Column |
Type |
Description |
lintClassId |
int, null |
|
lintKindId |
int, null |
|
txtADClass |
nvarchar(255), null |
|
txtADAttr |
nvarchar(255), null |
|
bolKey |
bit, not null |
|
dbo.tblAsset
Identification numbers of documents and media.
Column |
Type |
Description |
lintAtomId |
int, not null |
AtomId - tblAtom |
txtId |
nvarchar(255), null |
ID number 1 |
dbo.tblAtom
Kind of record - document / medium.
Column |
Type |
Description |
intAtomId |
int, not null |
Record ID |
lintAtomKindId |
int, not null |
Kind |
dbo.tblAtomLend
Information on items lent and returned in the media library.
Column |
Type |
Description |
lintAtomId |
int, not null |
Atom ID - tblAtom |
lintPersonNodeId |
int, null |
Lended to person in tree - tblNode |
txtPerson |
nvarchar(255), null |
Lended to |
dteLended |
datetime, null |
Date lended |
dteReturned |
datetime, null |
Date returned |
txtNote |
nvarchar(max), null |
Note |
liLendingPersonId |
int, not null |
Lended by - tPerson |
liAcceptingPersonId |
int, null |
Taken over by - tPerson |
dbo.tblClass
ID of the objects types. Texts in tblDict.
Column |
Type |
Description |
intClassId |
int, not null |
Class Id |
bComputer |
bit, not null |
|
dbo.tblCommandDef
Definitions of commands for the "Administrator's Tools" function.
Column |
Type |
Description |
intCommandDefId |
int, not null |
|
intCommandDefUID |
int, null |
|
txtName |
nvarchar(255), not null |
|
txtCommand |
nvarchar(255), not null |
|
txtRunDir |
nvarchar(255), null |
|
intGroup |
int, null |
|
dbo.tblCompany
Code list of organizations (software products library).
Column |
Type |
Description |
intCompanyId |
int, not null |
|
intCompanyUID |
int, null |
|
txtName |
nvarchar(255), not null |
|
txtAddress1 |
nvarchar(255), null |
|
txtAddress2 |
nvarchar(255), null |
|
txtCity |
nvarchar(255), null |
|
txtZIP |
nvarchar(255), null |
|
txtState |
nvarchar(255), null |
|
txtWeb |
nvarchar(255), null |
|
txtPhone |
nvarchar(255), null |
|
bolProducer |
bit, not null |
|
bolReseller |
bit, not null |
|
bolPrint |
bit, not null |
|
intFlags |
int, null |
|
txtDescription |
nvarchar(255), null |
|
dteTimeStamp |
datetime, not null |
|
bolValid |
bit, not null |
|
txtCertifiedBy |
nvarchar(255), null |
|
dbo.tblComputerIdClass
ID of the objects types based on which the computer is identified during the detection of HW and SW.
Column |
Type |
Description |
lintClassId |
int, null |
|
dbo.tblComputerLog
GTS NOVERA detections.
Column |
Type |
Description |
intComputerLogId |
int, not null |
|
dteCreated |
datetime, null |
|
dteProcessed |
datetime, null |
|
intType |
int, null |
|
intServiceType |
int, null |
|
txtComputerName |
nvarchar(255), null |
|
txtSNMP |
nvarchar(255), null |
|
txtLDAPGUID |
nvarchar(255), null |
|
txtIPAddress |
nvarchar(255), null |
|
txtMACAddress |
nvarchar(255), null |
|
dbo.tblDetect
Information on HW and SW detections in the computers.
Column |
Type |
Description |
intDetectId |
int, not null |
Record ID |
lintComputerNodeId |
int, not null |
Computer designated for detection (tblNode). |
dteCreated |
datetime, null |
Time at which the detection is performed. |
dteImported |
datetime, null |
Time at which the detection is loaded to the database |
txtDescription |
nvarchar(255), null |
Note |
lintDetectKindId |
int, not null |
1=hw, 2=sw (see tblDetectKind, tblDict) |
dteRqCreated |
datetime, null |
Time at which the request (manual or automatic) was created The request will be created once the detection is loaded from the file to the AM Console. The time of the detection is written to dteRqCreated. The "Detect Again" command writes the current time. |
txtCollector |
nvarchar(255), null |
Name of server on which the AM Collector that reserved the request resolution is running. |
txtShareRq |
nvarchar(255), null |
Name of request sub-folder for detection via shared folder. |
lintDetectStatusId |
int, not null |
1 = "no response so far"
2 = "ok" - carried out without warnings and errors.
3 = "warning" - Warnings were encountered during the detection process, but no errors.
4 = "error" - At least one error was encountered during the detection. |
liRqCreatedPersonId |
int, not null |
The user that created this request, see tPerson. |
dUpdated |
datetime, null |
|
DetectSourceMethod |
int, null |
|
ManualRq |
bit, not null |
If the value is 1, the request was created manually with the activated Detect and evaluate immediately option. |
dbo.tblDetectAction
Scheduled evaluation of HW and SW by detection.
Column |
Type |
Description |
intDetectActionId |
int, not null |
|
lintDetectId |
int, not null |
|
lintDetectActionKindId |
int, not null |
|
txtCollector |
nvarchar(255), null |
|
ManualRq |
bit, not null |
If the value is 1, the request was created manually by the Evaluate immediately command. |
dbo.tblDetectKind
ID of the types of detection (HW, SW). Texts in tblDict.
Column |
Type |
Description |
intDetectKindId |
int, not null |
|
dbo.tblDetectMethod
ID of the methods of detection (without Agent, Agent via TCP/IP, ...). Texts in tblDict.
Column |
Type |
Description |
intDetectMethodId |
int, not null |
|
dbo.tblDetectOpts
Detections setting.
Column |
Type |
Description |
lintDetectId |
int, null |
|
lintComputerNodeId |
int, null |
|
lintDetectMethodId |
int, null |
|
txtSharePath |
nvarchar(255), null |
|
intTcpipPort |
int, null |
|
lintDetectKindId |
int, not null |
|
bolSwFull |
bit, null |
|
txtSwInclude |
nvarchar(255), null |
|
txtSwExclude |
nvarchar(255), null |
|
bolUpdate |
bit, not null |
|
intDetectPeriod |
int, null |
|
dbo.tblDetectStatus
ID of the detections statuses. Texts in tblDict.
Column |
Type |
Description |
intDetectStatusId |
int, not null |
|
dbo.tblDetFile
Detected files on the computers (SW detection).
Column |
Type |
Description |
intDetFileId |
int, not null |
|
lintFileId |
int, null |
|
lintDetectId |
int, null |
|
txtFolderPath |
nvarchar(255), null |
|
dteCreated |
datetime, null |
|
dteModified |
datetime, null |
|
dteAccessed |
datetime, null |
|
intAttribs |
int, null |
|
dbo.tblDict
Common table for the text code lists of the system tables values.
Column |
Type |
Description |
lintClassId |
int, null |
object class - tblClass |
lintNameLangId |
int, null |
language name - tblLang |
lintDetectKindId |
int, null |
|
lintDetectStatusId |
int, null |
|
lintDetectMethodId |
int, null |
|
lintIdSeqId |
int, null |
|
lintProductTypeId |
int, null |
|
lintProductCategoryId |
int, null |
|
lintMediaTypeId |
int, null |
|
lintDocumentKindId |
int, null |
|
lintHistoryFlags |
int, null |
|
lintDiaryKindId |
int, null |
|
txtText |
nvarchar(255), null |
Only one attribute (lintClassId, lintNameLangId, ..., lintDiaryKindId) must have a value other than null. The txtText attribute contains the name of the respective item in lintLangId language. |
lintInstallMsgId |
int, null |
installation/uninstallation reports |
lintPropEditMsgId |
int, null |
Log - edit |
lintLicTypeId |
int, null |
License kind |
lintLicModeId |
int, null |
License mode |
lintLicHistCALId |
int, null |
Cal license |
lintPropertyMapAssignId |
int, null |
|
lintAssetStateId |
int, null |
Property status |
lintInventoryStatusId |
int, null |
Stocktaking status |
lintAllClassObjId |
int, null |
Text for "all objects" - combo box |
lintLendSubjId |
int, null |
Log - rental |
lintLendMsgId |
int, null |
Log - rental |
liSwPresenceId |
int, null |
SW profiles - profile name |
iLicenseStatusId |
int, null |
SW - license status - text |
iLicErrMsgId |
int, null |
SW - error message for license on SW tab |
iSwProfErrMsgId |
int, null |
SW - error message for profile on SW tab |
dbo.tblDocument
Documents.
Column |
Type |
Description |
lintAtomId |
int, not null |
Atom ID - tblAtom |
lintDocumentKindId |
int, not null |
Type - tblDict |
txtMemo |
nvarchar(max), null |
Note |
dteCreated |
datetime, null |
Created |
lintResellerCompanyId |
int, null |
Vendor - tblCompany |
lintSrcNodeId |
int, null |
Handover protocol - source object in tree - tblNode |
lintDestNodeId |
int, null |
Handover protocol - target object in tree - tblNode |
txtIdNumber2 |
nvarchar(255), null |
ID number 2 |
dteRemoved |
datetime, null |
Voided |
liCreatedPersonId |
int, null |
Author - tPerson |
liRemovedPersonId |
int, null |
Voided by - tPerson |
TransferConfirmTypeId |
int, not null |
Sign method. |
SignDate |
datetime, null |
Date of signing. |
SignPersonId |
int, null |
ID of the person who signed the document. |
SignComputer |
nvarchar(255), null |
Name of the computer from which the document was signed. |
SignedBy |
nvarchar(128), null |
The person who signed the document (if its ID cannot be obtained) |
dbo.tblDocumentKind
Kinds of documents. Texts in tblDict
Column |
Type |
Description |
intDocumentKindId |
int, not null |
|
dbo.tblEvent
Reminders.
Column |
Type |
Description |
intEventId |
int, not null |
|
dteSignalDate |
datetime, null |
|
dteDate |
datetime, not null |
|
txtMemo |
nvarchar(max), null |
|
bolChecked |
bit, not null |
|
liPersonId |
int, not null |
|
dbo.tblFile
Detected files on the computer (SW detection).
Column |
Type |
Description |
intFileId |
int, not null |
|
txtName |
nvarchar(255), null |
|
txtExt |
nvarchar(255), null |
|
intSize |
int, null |
|
iInsertSourceRecordAuxId |
int, null |
|
ProductId |
int, null |
Recognized product. |
Monitoring |
bit, not null |
The file is linked to monitoring data. |
FileImageId |
int, null |
Recognized based on the rule. |
OriginalProductId |
int, null |
Original recognized product |
Hash |
varbinary, not null |
File signature. |
EvalSwLibDate |
datetime, null |
The date of the library according to which the file has been recognized. |
dbo.tblFileImage
Recognition rules for files (software products library).
Column |
Type |
Description |
intFileImageId |
int, not null |
|
intFileImageUID |
int, not null |
|
txtName |
nvarchar(255), null |
|
txtExt |
nvarchar(255), null |
|
intSize |
int, null |
|
intFileVersionMSLo |
int, null |
|
intFileVersionMSHi |
int, null |
|
intFileVersionLSLo |
int, null |
|
intFileVersionLSHi |
int, null |
|
intProductVersionMSLo |
int, null |
|
intProductVersionMSHi |
int, null |
|
intProductVersionLSLo |
int, null |
|
intProductVersionLSHi |
int, null |
|
intLanguage |
int, null |
|
intCodePage |
int, null |
|
txtComments |
nvarchar(255), null |
|
txtCompanyName |
nvarchar(255), null |
|
txtFileDescription |
nvarchar(255), null |
|
txtFileVersion |
nvarchar(255), null |
|
txtInternalName |
nvarchar(255), null |
|
txtLegalCopyright |
nvarchar(255), null |
|
txtLegalTrademarks |
nvarchar(255), null |
|
txtOriginalFilename |
nvarchar(255), null |
|
txtProductName |
nvarchar(255), null |
|
txtProductVersion |
nvarchar(255), null |
|
txtPrivateBuild |
nvarchar(255), null |
|
txtSpecialBuild |
nvarchar(255), null |
|
bolProductKey |
bit, not null |
|
intOrder |
int, null |
|
intFlags |
int, null |
|
dteTimeStamp |
datetime, not null |
|
bolValid |
bit, not null |
|
txtCertifiedBy |
nvarchar(255), null |
|
lintProductId |
int, not null |
|
dbo.tblFileStringInfo
Information on detected files - texts.
Column |
Type |
Description |
lintFileId |
int, not null |
|
intLanguage |
int, null |
|
intCodePage |
int, null |
|
txtComments |
nvarchar(255), null |
|
txtCompanyName |
nvarchar(255), null |
|
txtFileDescription |
nvarchar(255), null |
|
txtFileVersion |
nvarchar(255), null |
|
txtInternalName |
nvarchar(255), null |
|
txtLegalCopyright |
nvarchar(255), null |
|
txtLegalTrademarks |
nvarchar(255), null |
|
txtOriginalFilename |
nvarchar(255), null |
|
txtProductName |
nvarchar(255), null |
|
txtProductVersion |
nvarchar(255), null |
|
txtPrivateBuild |
nvarchar(255), null |
|
txtSpecialBuild |
nvarchar(255), null |
|
dbo.tblFileVerInfo
Information on detected files - versions.
Column |
Type |
Description |
lintFileId |
int, not null |
|
intFileVersionMS |
int, null |
|
intFileVersionLS |
int, null |
|
intProductVersionMS |
int, null |
|
intProductVersionLS |
int, null |
|
intFileFlagsMask |
int, null |
|
intFileFlags |
int, null |
|
intFileOS |
int, null |
|
intFileType |
int, null |
|
intFileSubtype |
int, null |
|
intFileDateMS |
int, null |
|
intFileDateLS |
int, null |
|
dbo.tblHistory
Log - history of objects in the tree - move, deletion, insertion, etc.
Column |
Type |
Description |
intHistoryId |
int, not null |
Record ID |
lintNodeId |
int, not null |
object - tblNode; always different from null |
lintDetectId |
int, null |
detection - tblDetect; Null is possible, provided the operation was executed manually without a link to the detection |
dteDateTime |
datetime, null |
date and time |
intFlags |
int, null |
bit field:
1 = move "X" here
2 = move "X" from here
3 = move to "X"
4 = new "X" inserted here
5 = created in "X"
6 = "X" moved here
7 = "X" moved from here
8 = moved from "Y" to "X"
9 = new "X" inserted here
10 = created in "X" |
lintOpNodeId |
int, null |
object X - tblNodeId; This attribute can be NULL, if object X was removed from the database |
txtOpNodeName |
nvarchar(255), null |
name of object X including full path |
liPersonId |
int, not null |
Author of recorded operation - tPerson |
lintOp2NodeId |
int, null |
object Y - tblNodeId; This attribute can be NULL, if object Y was removed from the database |
txtOp2NodeName |
nvarchar(255), null |
name of object Y including full path |
RemovedDate |
datetime, null |
|
RemovedByPersonId |
int, null |
|
dbo.tblIcon
Icons.
Column |
Type |
Description |
intIconId |
int, not null |
icon Id |
oleIcon |
image, null |
icon bitmap |
txtDesc |
nvarchar(255), null |
icon name |
uid |
int, null |
Unique identifier UID (only system icons) |
dbo.tblIdSeq
Numerical series - definitions.
Column |
Type |
Description |
intIdSeqId |
int, not null |
1 = Media
2 = Invoices
3 = Acceptance Protocols
4 = Documents
5 = Certificates
6 = EULAs |
txtPrefix |
nvarchar(255), null |
Prefix |
NextNumber |
nvarchar(60), null |
Next number that will be used. Formatting including "0" is preserved. |
txtSuffix |
nvarchar(255), null |
Suffix |
sName |
nvarchar(255), null |
Series name |
liKindId |
int, null |
Property |
bUse |
bit, not null |
1=series is active |
IdSeqTypeId |
int, null |
Numeric sequence type. |
dbo.tblInstHist
Records on installation and uninstallation of products on the computers (manual as well as detected)
Column |
Type |
Description |
intInstHistId |
int, not null |
installation id |
lintComputerNodeId |
int, not null |
Computer - tblNode |
lintProductId |
int, not null |
Product - tblProduct |
lintInstallDetectId |
int, null |
Which detection detected the installation - tblDetect |
lintUnistallDetectId |
int, null |
Which detection detected the uninstallation - tblDetect |
dteInstallDetected |
datetime, null |
Date on which the installation was detected |
dteUninstallDetected |
datetime, null |
Date on which the uninstallation was detected |
dteInstalled |
datetime, null |
Installed |
dteUninstalled |
datetime, null |
Uninstalled |
txtMemo |
nvarchar(max), null |
Note |
txtDetProductName |
nvarchar(255), null |
Name of detected product |
txtDetProductVersion |
nvarchar(255), null |
Version of detected product |
intDetLanguage |
int, null |
Detection product language - LCID |
txtDetProductId |
nvarchar(255), null |
Detected Product-ID |
txtDetInstallDate |
nvarchar(255), null |
Detected installation date |
txtDetRecognizedBy |
nvarchar(255), null |
Recognized by |
txtDetCDKey |
nvarchar(255), null |
Detected CD-Key |
liInstalledPersonId |
int, null |
Installed by - tPerson |
liUninstalledPersonId |
int, null |
Uninstalled by - tPerson |
Installed |
datetime, null |
Date of manual or detected installation of the product. |
Uninstalled |
datetime, null |
Date of manual or detected uninstallation of the product. |
dbo.tblInstTrial
Special installation.
Column |
Type |
Description |
lintProductId |
int, not null |
Product - tblProduct |
lintComputerNodeId |
int, not null |
Computer - tblNode |
txtDesc |
nvarchar(255), null |
Note |
ValidUntil |
datetime, null |
Date of expiration |
dbo.tblInventory
Stocktaking - list of stocktakings.
Column |
Type |
Description |
intInventoryId |
int, not null |
|
dteCreated |
datetime, null |
|
dteClosed |
datetime, null |
|
txtDesc |
nvarchar(255), null |
|
bolSelectionLocked |
bit, not null |
|
dbo.tblInventoryAsset
Stocktaking - assets in a specific stocktaking.
Column |
Type |
Description |
intInventoryAssetId |
int, not null |
|
lintInventoryId |
int, null |
|
lintNodeId |
int, null |
|
txtDesc |
nvarchar(255), null |
|
intSelectionNum |
int, null |
|
dteCreated |
datetime, null |
|
bolProcessed |
bit, not null |
|
bolLocked |
bit, not null |
|
bolTransfered |
bit, not null |
|
txtAsset_Name |
nvarchar(255), null |
|
txtAsset_InventoryNum |
nvarchar(255), null |
|
txtAsset_EvidentaryNum |
nvarchar(255), null |
|
txtAsset_User |
nvarchar(255), null |
|
txtAsset_User_PersonalId |
nvarchar(255), null |
|
txtAsset_Place |
nvarchar(255), null |
|
txtAsset_SerialNum |
nvarchar(255), null |
|
txtRead_Asset_Name |
nvarchar(255), null |
|
txtRead_Asset_InventoryNum |
nvarchar(255), null |
|
txtRead_Asset_EvidentaryNum |
nvarchar(255), null |
|
txtRead_Asset_User |
nvarchar(255), null |
|
txtRead_Asset_User_PersonalId |
nvarchar(255), null |
|
txtRead_Asset_Place |
nvarchar(255), null |
|
txtRead_Asset_SerialNum |
nvarchar(255), null |
|
txtRead_State |
nvarchar(255), null |
|
lintUserNodeId |
int, null |
|
txtAsset_Centre |
nvarchar(255), null |
|
txtRead_Asset_Centre |
nvarchar(255), null |
|
txtRead_Asset_Class |
nvarchar(255), null |
|
dRead_Date |
datetime, null |
|
NoteForAdmin |
nvarchar(max), null |
A message from a person performing asset check over web. |
ConfirmedBy |
nvarchar(255), null |
The user name of a user who confirmed the asset over web. |
dbo.tblInventoryAssetPack
Stocktaking - list of reader's files.
Column |
Type |
Description |
intInventoryAssetPackId |
int, not null |
|
lintInventoryId |
int, null |
|
txtName |
nvarchar(255), null |
|
txtDesc |
nvarchar(255), null |
|
dteCreated |
datetime, null |
|
dteExported |
datetime, null |
|
dteImported |
datetime, null |
|
liPersonId |
int, null |
|
Web |
bit, not null |
If the reader file is intended for web asset check. 1 = Yes, 0 = No. |
dbo.tblInventoryAssetPackRel
Stocktaking - assignment of assets to readers.
Column |
Type |
Description |
lintInventoryAssetPackId |
int, null |
|
lintInventoryAssetId |
int, null |
|
dbo.tblInventoryAtom
Stocktaking - documents.
Column |
Type |
Description |
lintInventoryId |
int, not null |
|
lintAtomId |
int, not null |
|
dbo.tblKind
Definitions of the objects properties.
Column |
Type |
Description |
intKindId |
int, not null |
primary key |
txtName |
nvarchar(255), not null |
property name |
lintIconId |
int, null |
icon - tblIcon |
intFlags |
int, null |
bit field:
0x20 = property not inheritable |
lintValueKindId |
int, null |
This attribute contains the tblKind.intKindId definition of the property, from which the list of values shall be used (tblKindValue) |
bolGlobalScope |
bit, not null |
1 = global property for a class of objects. "0" indicates the property is considered local for each class of objects (printers, computers etc.). An automatic list of values is then put together from the values of this property for the given object class, |
bolUnique |
bit, not null |
1 = property value must be unique |
intOrder |
int, null |
The sequence for table filtering can be set |
intKindCode |
int, null |
The unique number determines the property (integrated ones are numbered), user properties do not have this number |
bSelectOnly |
bit, not null |
1 = property value can only be selected from the list of values |
CleanValueByCopying |
bit, not null |
1 = Delete value when copying properties |
KindDataTypeId |
int, not null |
Property data type ID. |
dbo.tblKindValue
Value lists for the properties of objects.
Column |
Type |
Description |
lintKindId |
int, not null |
definition of property - tblKind |
txtValue |
nvarchar(255), null |
Value |
KindValueBehaviorId |
int, null |
System item identification |
dbo.tblLang
ID of languages. Text in tblDict
Column |
Type |
Description |
intLangId |
int, not null |
language Id, e.g. 1029=Czech, 1051=Slovak, 1033=English |
dbo.tblLicHist
License - list of purchased software licenses.
Column |
Type |
Description |
intLicHistId |
int, not null |
Record ID |
lintProductId |
int, not null |
Product - tblProduct |
intCountChange |
int, null |
Number of purchased licenses |
dteDate |
datetime, not null |
Purchase date |
dteDateExpire |
datetime, null |
Date of expiration |
txtLicName |
nvarchar(255), null |
License name |
txtLicMode |
nvarchar(255), null |
License mode |
txtMemo |
nvarchar(max), null |
Note |
lintCancelLicHistId |
int, null |
License terminated by license number ID - tblLicHist |
txtDepartment |
nvarchar(255), null |
Cost center |
txtInventoryNum |
nvarchar(255), null |
Inventory number |
bolHardlock |
bit, not null |
License protected with HW key |
intLanguage |
int, null |
LCID language |
dteUpgradeTo |
datetime, null |
Date of upgrading to ... |
txtBuyRequest |
nvarchar(255), null |
Request |
txtWebDownloadAddr |
nvarchar(1024), null |
Download website URL |
txtActivationKey |
nvarchar(1024), null |
Activation Key |
bolBundle |
bit, not null |
Bundle licenses |
CreatedPersonId |
int, null |
Author - tPerson |
CreatedDate |
datetime, null |
Created. |
LicKindId |
int, not null |
1 = devices
2 = user
3 = connection
4 = processor |
Price |
float, null |
Price |
AutoAssign |
bit, not null |
Assign automatically |
MultiAssign |
bit, not null |
|
LicTypeId |
int, null |
License type. |
AutoAssignFilter |
nvarchar(max), null |
Filter for automatic assignment of licenses. |
RemovedDate |
datetime, null |
Date and time of the license deletion. |
RemovedByPersonId |
int, null |
Date and time of the license deletion. |
Valid |
int, not null |
Is the license currently valid? |
AutoAssignNow |
bit, not null |
A tag indicating whether the license should be automatically and immediately assigned. |
dbo.tblLicHistAtom
License - links to documents and media.
Column |
Type |
Description |
lintLicHistId |
int, not null |
License ID - tblLicHist |
lintAtomId |
int, not null |
Atom ID - tblAtom |
dbo.tblLicHistItem
License - license items.
Column |
Type |
Description |
intLicHistItemId |
int, not null |
Record ID |
lintLicHistId |
int, not null |
License ID - tblLicHist |
NodeId |
int, null |
Computer ID - tblNode |
ActivationKey |
nvarchar(255), null |
Serial number |
lintCancelledByLicHistId |
int, null |
Voided by license ID |
txtMemo |
nvarchar(max), null |
Note |
txtInventoryNum |
nvarchar(255), null |
Inventory number |
txtDepartment |
nvarchar(255), null |
Center |
txtRequest |
nvarchar(255), null |
Request |
AutoAssigned |
bit, not null |
Automatically assigned item |
UpgradedFromLicHistItemId |
int, null |
|
dbo.tblLicTrans
License - shared licenses.
Column |
Type |
Description |
lintProductId |
int, not null |
Product - tblProduct |
NodeId |
int, not null |
Computer - tblNode |
LicNodeId |
int, not null |
Computer from which the license is shared - tblNode |
txtDesc |
nvarchar(255), null |
Note |
dbo.tblLog
Log - changes in the properties values and information on the detection results.
Column |
Type |
Description |
intLogId |
int, not null |
Record ID |
lintNodeId |
int, null |
object - tblNode |
lintDetectId |
int, null |
detection - tblDetect |
dteLog |
datetime, null |
date and time |
lintLogKindId |
int, null |
record type:
0 =unclassified
1 = information
2 = warning
3 = error
4 = edit property value
5 = computer offline
6 = file with detection does not exist yet (shared folder detection)
7 = detection data differs from data in records
8 = object cannot be automatically updated according to detection
9 = hw detection executed
10 = sw detection executed
11 = inventory executed |
txtLog |
nvarchar(max), null |
record text |
lintInventoryId |
int, null |
inventory - tblInventory |
liLogPersonId |
int, null |
author - tPerson |
RemovedDate |
datetime, null |
|
RemovedByPersonId |
int, null |
|
KindId |
int, null |
ID of the property definition related to the change. |
Media.
Column |
Type |
Description |
lintAtomId |
int, not null |
Record ID |
lintMediaTypeId |
int, not null |
Type - tblMediaTypeId |
txtTitle |
nvarchar(255), null |
Name |
txtAuthor |
nvarchar(255), null |
Author |
txtMemo |
nvarchar(max), null |
Note |
txtLocation |
nvarchar(255), null |
Location |
ID of the media types. Texts in tblDict.
Column |
Type |
Description |
intMediaTypeId |
int, not null |
|
dbo.tblNetScanRange
Network search setting.
Column |
Type |
Description |
intRangeId |
int, not null |
|
intFromIP |
bigint, null |
|
intToIP |
bigint, null |
|
txtCollector |
nvarchar(255), null |
|
nPeriodHours |
float, null |
|
dteLastScan |
datetime, null |
|
dbo.tblNode
Objects in the tree.
Column |
Type |
Description |
intNodeId |
int, not null |
Object Id |
lintParentId |
int, null |
Id of parent object, foreign key to tblNode |
lintIconId |
int, null |
icon - tblIcon |
intState |
int, null |
bit field:
1 = Recycle Bin object
2 = the object is protected against deletion
4 = Object Template object
8 = object cannot obe moved
0x10 = hidden object
0x20 = object template
0x40 = property list tabs
0x80 = history is not kept for the object
0x100 = folder "Computer found in network" |
txtName |
nvarchar(255), null |
object name |
bolHidden |
bit, not null |
1=object is hidden; Objects Objects Templates, Properties list tabs and Recycle bin, including child objects, are hidden |
lintClassId |
int, null |
object type - tblClass |
bolAutoUpdate |
bit, not null |
1=according to hardware detection; automatic object update is enabled; Objects with an attribute value of 1 are displayed in this tree as a "yellow triangle" symbol |
txtLDAPGUID |
nvarchar(255), null |
GUID object value in ActiveDirectory, according to which the object was created. |
bolComputerStateOn |
bit, null |
1=object represents the last computer to respond to ping, 0=computer did not respond, NULL=ping not applied |
txtPath |
nvarchar(1024), null |
path to tree object, for example, "Company/Prague Office/Sales Department" |
bolIgnoreDifferences |
bit, not null |
1=any differences found on this object during hardware detection will be ignored and the program will not attempt to update the tree object |
liSwProfileId |
int, null |
which SW profile does the computer use |
bSwAllAllowed |
bit, not null |
"All SW permitted" enabled on PC for profiles |
LastAgentWSContact |
datetime, null |
|
NotNullParentId |
int, not null |
The ID of the parent object; in the case of no parent object, 0 is here. |
DetectProfileId |
int, null |
Computer detection profile |
dbo.tblNodeAtom
Objects in the tree - links to documents.
Column |
Type |
Description |
lintNodeId |
int, not null |
|
lintAtomId |
int, not null |
|
RemovedDate |
datetime, null |
Date of link deletion. |
RemovedByPersonId |
int, null |
ID of the person who deleted the link. |
dbo.tblNodeParent
Objects in the tree - tree.
Column |
Type |
Description |
lintNodeId |
int, not null |
object - tblNode |
lintParentNodeId |
int, not null |
object on path to tree root - tblNode |
dbo.tblNotice
Notes.
Column |
Type |
Description |
intNoticeId |
int, not null |
Record ID |
lintNodeId |
int, not null |
object - tblNodeId |
dteDateTime |
datetime, null |
date and time the note was created |
txtSubject |
nvarchar(255), null |
subject |
txtDesc |
nvarchar(max), null |
text |
liPersonId |
int, null |
author - tPerson |
RemovedDate |
datetime, null |
|
RemovedByPersonId |
int, null |
|
dbo.tblOsVersionInfo
Detection of SW - information on the operating system.
Column |
Type |
Description |
lintDetectId |
int, not null |
|
intMajorVersion |
int, null |
|
intMinorVersion |
int, null |
|
intBuildNumber |
int, null |
|
intPlatformId |
int, null |
|
txtCSDVersion |
nvarchar(255), null |
|
intServicePackMajor |
int, null |
|
intServicePackMinor |
int, null |
|
intSuiteMask |
int, null |
|
intProductType |
int, null |
|
dbo.tblProduct
Products / software (software products library).
Column |
Type |
Description |
intProductId |
int, not null |
|
intProductUID |
int, null |
|
txtName |
nvarchar(255), not null |
|
txtVersion |
nvarchar(255), null |
|
txtEdition |
nvarchar(255), null |
|
txtPlatform |
nvarchar(255), null |
|
lintLangId |
int, null |
|
lintProducerCompanyId |
int, null |
|
lintProductTypeId |
int, not null |
|
lintProductCategoryId |
int, null |
|
txtDescription |
nvarchar(255), null |
|
intFlags |
int, null |
|
dteTimeStamp |
datetime, not null |
|
bolValid |
bit, not null |
|
txtCertifiedBy |
nvarchar(255), null |
|
txtParam1 |
nvarchar(255), null |
|
txtParam2 |
nvarchar(255), null |
|
nPrice |
float, null |
|
AppCategoryId |
int, null |
|
SamTypeId |
int, not null |
|
AlternateApprovedProduct |
nvarchar(max), null |
|
MonOnly |
bit, not null |
|
ProductStateId |
int, not null |
|
SupportedVersion |
nvarchar(32), null |
|
ProductStateModifiedPersonId |
int, null |
|
ProductStateModifiedDate |
datetime, null |
|
ProductRejectedFrom |
datetime, null |
|
Request |
nvarchar(32), null |
|
FullName |
nvarchar(1023), null |
|
dbo.tblProductCategory
ID of the products categories (OS). Text in tblDict.
Column |
Type |
Description |
intProductCategoryId |
int, not null |
|
dbo.tblProductPack
Definition of software products packages (software products library).
Column |
Type |
Description |
lintProductPackId |
int, not null |
|
lintProductId |
int, not null |
|
intFlags |
int, null |
|
dteTimeStamp |
datetime, not null |
|
bolValid |
bit, not null |
|
txtCertifiedBy |
nvarchar(255), null |
|
dbo.tblProductType
ID of the products types (commercial, freeware, ...) (software products library).
Column |
Type |
Description |
intProductTypeId |
int, not null |
|
dbo.tblProperty
Objects in the tree - properties.
Column |
Type |
Description |
intPropertyId |
int, not null |
primary key |
lintNodeId |
int, not null |
object - tblNode |
lintKindId |
int, not null |
property type - tblKind |
txtValue |
nvarchar(255), null |
property value |
intState |
int, null |
bite field:
2 = property locked against deletion |
intNameOrder |
int, null |
property value order in object name; If the object name is not created from the property value, the value is 0 or NULL |
bolInheritable |
bit, not null |
1=property is inherited into the child objects |
ParentNodeId |
int, null |
ID of the parent object from which the property is inherited. |
NodeIdValue |
int, null |
Object ID - property value for the "User" type property. |
dbo.tblPropertyMap
Mapping properties to system functions.
Column |
Type |
Description |
intPropertyMapId |
int, not null |
|
lintPropertyMapTypeId |
int, null |
|
lintObjClassId |
int, null |
|
lintObjKindId |
int, null |
|
lintKindId |
int, null |
|
lintMapObjClassId |
int, null |
|
lintMapObjKindId |
int, null |
|
lintMapKindId |
int, null |
|
dbo.tblRegImage
Software products library - recognition rules for records from the register.
Column |
Type |
Description |
intRegImageId |
int, not null |
|
intRegImageUID |
int, not null |
|
txtDisplayName |
nvarchar(255), null |
|
txtDisplayVersion |
nvarchar(255), null |
|
intVersionMajorLo |
int, null |
|
intVersionMinorLo |
int, null |
|
intVersionMajorHi |
int, null |
|
intVersionMinorHi |
int, null |
|
intLanguage |
int, null |
|
txtPublisher |
nvarchar(255), null |
|
txtComments |
nvarchar(255), null |
|
txtPath |
nvarchar(255), null |
|
bolProductKey |
bit, not null |
|
intOrder |
int, null |
|
intFlags |
int, null |
|
dteTimeStamp |
datetime, not null |
|
bolValid |
bit, not null |
|
txtCertifiedBy |
nvarchar(255), null |
|
lintProductId |
int, not null |
|
dbo.tblRegUninstall
Detected registry entries. The table contains records which may repeat in various computers.
Column |
Type |
Description |
intRegUninstallId |
int, not null |
|
lintRootRegKeyId |
int, not null |
|
txtPath |
nvarchar(255), not null |
|
txtDisplayName |
nvarchar(255), null |
|
txtDisplayVersion |
nvarchar(255), null |
|
intVersion |
int, null |
|
intLanguage |
int, null |
|
txtPublisher |
nvarchar(255), null |
|
txtComments |
nvarchar(255), null |
|
txtAuthorizedCDFPrefix |
nvarchar(255), null |
|
txtContact |
nvarchar(255), null |
|
txtHelpLink |
nvarchar(255), null |
|
txtHelpTelephone |
nvarchar(255), null |
|
intSystemComponent |
int, null |
|
txtSize |
nvarchar(255), null |
|
txtURLInfoAbout |
nvarchar(255), null |
|
txtURLUpdateInfo |
nvarchar(255), null |
|
intVersionMajor |
int, null |
|
intVersionMinor |
int, null |
|
intWindowsInstaller |
int, null |
|
lintProductId |
int, null |
|
lintRegImageId |
int, null |
|
lintOriginalProductId |
int, null |
|
Hash |
varbinary, not null |
|
EvalSwLibDate |
datetime, null |
|
FullName |
nvarchar(511), not null |
|
dbo.tblRegValue
Detection - values of detected records from the register.
Column |
Type |
Description |
intRegValueId |
int, not null |
|
lintDetectId |
int, not null |
|
lintRootRegKeyId |
int, not null |
|
txtPath |
nvarchar(255), null |
|
txtName |
nvarchar(255), null |
|
txtValue |
nvarchar(255), null |
|
dbo.tblSetting
Mapping properties to system functions.
Column |
Type |
Description |
txtKey |
nvarchar(255), not null |
|
txtValue |
nvarchar(255), null |
|
intValue |
int, null |
|
dbo.tblSwLibUpdate
Information on which computer is executing the software products library update.
Column |
Type |
Description |
txtCollector |
nvarchar(255), null |
|
dteUpdateStart |
datetime, null |
|
dbo.tblSystemSetting
System settings.
Column |
Type |
Description |
bolDetect_RestrictDetectionCnt |
bit, not null |
|
bolNode_Rights |
bit, not null |
|
dbo.tblUserNodeRight
Rights in the object tree to groups / users.
Column |
Type |
Description |
intUserNodeRightId |
int, not null |
|
lintNodeId |
int, null |
|
lintClassId |
int, null |
|
bolRecursive |
bit, not null |
|
bolRead |
bit, null |
|
bolWrite |
bit, null |
|
bolMove |
bit, null |
|
bolDelete |
bit, null |
|
liPersonId |
int, null |
|
liRoleId |
int, null |
|
CreateObj |
bit, null |
|
dbo.tblVersion
Software products library version.
Column |
Type |
Description |
intVersion |
int, null |
database version number (=35 and further recorded in tDb) |
intDataVersion |
int, null |
basic data version number |
dteSwLib |
datetime, null |
Software product library version date |
intLangId |
int, null |
Database language |
intLanguage |
int, null |
Database language |
SwLibExtDate |
datetime, null |
Date on which the software product library version was expanded |
dbo.tblWbemClassDesc
Code list of values for the detected HW properties.
Column |
Type |
Description |
txtCLASS |
nvarchar(255), null |
|
txtPropName |
nvarchar(255), null |
|
intPropValueIndex |
int, null |
|
txtPropValueDesc |
nvarchar(255), null |
|
dbo.tblWbemObject
HW detected in the computers.
Column |
Type |
Description |
intWbemObjectId |
int, not null |
|
lintDetectId |
int, not null |
|
bolVirtualObject |
bit, not null |
|
__CLASS |
nvarchar(255), null |
|
AdapterRAM |
float, null |
|
AdapterType |
nvarchar(255), null |
|
AttachedTo |
nvarchar(255), null |
|
Availability |
int, null |
|
BankLabel |
nvarchar(255), null |
|
BaseBoard |
nvarchar(255), null |
|
Capacity |
bigint, null |
|
Caption |
nvarchar(255), null |
|
ChassisTypes |
int, null |
|
txtChassisTypesDesc |
nvarchar(255), null |
|
Compressed |
bit, null |
|
CSDVersion |
nvarchar(255), null |
|
CurrentClockSpeed |
int, null |
|
CurrentRefreshRate |
int, null |
|
DataWidth |
int, null |
|
Description |
nvarchar(255), null |
|
DeviceID |
nvarchar(255), null |
|
DeviceLocator |
nvarchar(255), null |
|
DeviceType |
nvarchar(255), null |
|
DHCPEnabled |
bit, null |
|
DNSServerSearchOrder |
nvarchar(255), null |
|
Prop_Domain |
nvarchar(255), null |
|
Drive |
nvarchar(255), null |
|
DriveType |
int, null |
|
EDIDVersion |
nvarchar(255), null |
|
FileSystem |
nvarchar(255), null |
|
FormFactor |
int, null |
|
txtFormFactorDesc |
nvarchar(255), null |
|
FreeSpace |
float, null |
|
InstallDate |
datetime, null |
|
InfraredSupported |
bit, null |
|
InterfaceType |
nvarchar(255), null |
|
IPAddress |
nvarchar(255), null |
|
IPEnabled |
bit, null |
|
IPSubnet |
nvarchar(255), null |
|
IRQNumber |
int, null |
|
MACAddress |
nvarchar(255), null |
|
ManufactureDate |
datetime, null |
|
Manufacturer |
nvarchar(255), null |
|
MaxCapacity |
int, null |
|
MaxClockSpeed |
int, null |
|
MaxRefreshRate |
int, null |
|
MediaType |
nvarchar(255), null |
|
MemoryDevices |
int, null |
|
MemoryType |
int, null |
|
txtMemoryTypeDesc |
nvarchar(255), null |
|
MinRefreshRate |
int, null |
|
Model |
nvarchar(255), null |
|
MonitorManufacturer |
nvarchar(255), null |
|
Monochrome |
bit, null |
|
PartOfDomain |
bit, null |
|
Prop_Name |
nvarchar(255), null |
|
NetConnectionID |
nvarchar(255), null |
|
Organization |
nvarchar(255), null |
|
OSLanguage |
int, null |
|
PNPDeviceID |
nvarchar(255), null |
|
PortName |
nvarchar(255), null |
|
ProcessorId |
nvarchar(255), null |
|
Prop_Product |
nvarchar(255), null |
|
RegisteredUser |
nvarchar(255), null |
|
ScreenHeight |
int, null |
|
ScreenWidth |
int, null |
|
SerialNumber |
nvarchar(255), null |
|
Prop_Size |
float, null |
|
Service |
nvarchar(255), null |
|
ServiceName |
nvarchar(255), null |
|
SMBIOSBIOSVersion |
nvarchar(255), null |
|
SocketDesignation |
nvarchar(255), null |
|
Speed |
nvarchar(255), null |
|
StatusInfo |
int, null |
|
txtStatusInfoDesc |
nvarchar(255), null |
|
SystemDirectory |
nvarchar(255), null |
|
SystemType |
nvarchar(255), null |
|
TotalPhysicalMemory |
bigint, null |
|
TypeDetail |
int, null |
|
txtTypeDetailDesc |
nvarchar(255), null |
|
UPSPort |
nvarchar(255), null |
|
UserName |
nvarchar(255), null |
|
Version |
nvarchar(255), null |
|
VideoModeDescription |
nvarchar(255), null |
|
VolumeSerialNumber |
nvarchar(255), null |
|
WakeUpType |
int, null |
|
txtWakeUpTypeDesc |
nvarchar(255), null |
|
AlvaoVirtualMachineHostname |
nvarchar(128), null |
|
NumberOfLogicalProcessors |
int, null |
|
Active |
bit, null |
|
MaxHorizontalImageSize |
int, null |
|
MaxVerticalImageSize |
int, null |
|
DriveLetter |
nvarchar(16), null |
Letter of the drive section.”. |
ProtectionStatus |
int, null |
The status of drive section encryption by the BitLocker tool. 0 = off, 1 = on, 2 = unknown status.". |
dbo.tblWbemObjectProcess
Hardware "Blacklist".
Column |
Type |
Description |
txtCLASS |
nvarchar(255), null |
|
txtPropName |
nvarchar(255), null |
|
txtPropValue |
nvarchar(255), null |
|
bolSetObjectAsVirtual |
bit, not null |
|
bolClearObjectProp |
bit, not null |
|
dbo.tblWbemObjectRel
Links between the detected components of the computers.
Column |
Type |
Description |
lintWbemObjectId1 |
int, not null |
|
lintWbemObjectId2 |
int, not null |
|
dbo.tBuilding
Buildings, see item Request.Building.
Column |
Type |
Description |
iBuildingId |
int, not null |
|
sBuilding |
nvarchar(255), null |
|
dbo.tColumn
List of custom items and certain system items.
Column |
Type |
Description |
iColumnId |
int, not null |
Item ID. |
sTable |
nvarchar(128), null |
Name of the table where the values of the item are stored. |
sColumn |
nvarchar(128), null |
Name of the column in the table where the values of the item are stored. |
sTitle |
nvarchar(255), not null |
Displayed item name. |
mDescription |
nvarchar(max), null |
Item description. |
nOrder |
float, not null |
The order of items as they are described on the forms. |
bUseColumnValue |
bit, not null |
Use the value list. |
Removed |
int, null |
Date of item removal. |
Multiline |
bit, not null |
Multi-row text. |
Localize |
bit, not null |
The flag specifying whether translation of value lists of a custom item into other languages is enabled / allowed. |
dbo.tColumnValue
Value lists for custom items.
Column |
Type |
Description |
iColumnValueId |
int, not null |
Record ID. |
liColumnId |
int, not null |
Link to custom item record. |
liHdSectionId |
int, null |
NULL represents an item on the list of values applies to all services. The view is otherwise limited only to the configured service. |
mColumnValue |
nvarchar(max), not null |
Displayed item name. |
nOrder |
float, not null |
Order for displaying items, sorted from lowest to highest number. |
sExtra1 |
nvarchar(255), null |
|
ParentValue |
int, null |
Parent tree item. |
ColumnValueShort |
nvarchar(max), not null |
Full name including path via parent items. |
dbo.tComputer
Computers for the ALVAO User Activity Monitoring and ALVAO HW/SW Usage Monitoring modules.
Column |
Type |
Description |
iComputerId |
int, not null |
Record ID. |
sComputer |
nvarchar(255), null |
computer name |
mComputerNotes |
nvarchar(max), null |
|
sComputerMonitoringAgentVersion |
nvarchar(255), null |
|
dComputerMonitoringAgentVersionLastDetected |
datetime, null |
|
dComputerMonitoringAgentLastDataTransition |
datetime, null |
|
dComputerMonitoringAgentLastDataTransitionTry |
datetime, null |
|
sComputerAdGuid |
nvarchar(255), null |
|
sComputerOperatingSystem |
nvarchar(255), null |
|
sComputerOperatingSystemVersion |
nvarchar(255), null |
|
sComputerOperatingSystemServicePack |
nvarchar(255), null |
|
dComputerCreated |
datetime, null |
|
dComputerRemoved |
datetime, null |
Time at which the computer was deleted. If the computer was not deleted NULL. |
bComputerWMIEnabled |
bit, null |
|
sComputerWMIUser |
nvarchar(255), null |
|
bComputerWMIIntegratedLogin |
bit, null |
|
sComputerWMIAgentInstallRemotePath |
nvarchar(255), null |
|
sComputerWMIAgentInstallPackagePath |
nvarchar(255), null |
|
sComputerMonitoringAgentLastDataTransitionMessage |
nvarchar(255), null |
|
bOldAgent |
bit, not null |
|
UploadSessionId |
uniqueidentifier, null |
|
UploadLastCall |
datetime, null |
|
UploadFilename |
nvarchar(256), null |
|
UploadLastPart |
int, null |
|
RuntimeHoursMonth0 |
float, null |
Run time in month 0 in hours. |
RuntimeHoursMonth1 |
float, null |
Run time in month 1 in hours. |
RuntimeHoursMonth2 |
float, null |
Run time in month 2 in hours. |
RuntimeHoursMonth3 |
float, null |
Run time in month 3 in hours. |
RuntimeHoursMonth4 |
float, null |
Run time in month 4 in hours. |
RuntimeHoursMonth5 |
float, null |
Run time in month 5 in hours. |
RuntimeHoursMonth6 |
float, null |
Run time in month 6 in hours. |
RuntimeHoursMonth7 |
float, null |
Run time in month 7 in hours. |
RuntimeHoursMonth8 |
float, null |
Run time in month 8 in hours. |
RuntimeHoursMonth9 |
float, null |
Run time in month 9 in hours. |
RuntimeHoursMonth10 |
float, null |
Run time in month 10 in hours. |
RuntimeHoursMonth11 |
float, null |
Run time in month 11 in hours. |
RuntimeHoursMonth12 |
float, null |
Run time in month 12 in hours. |
dbo.tDay
Calendar of days
Column |
Type |
Description |
dDay |
datetime, not null |
|
dbo.tDb
Database version, database language ID, activation keys for the entire ALVAO.
Column |
Type |
Description |
iDbVersion |
int, null |
|
sDb |
nvarchar(255), null |
|
sDbActivation |
nvarchar(max), null |
|
iDbLocaleId |
int, not null |
|
LastDevUpgradeScriptPos |
int, null |
|
LastDevUpgradeScriptHash |
nvarchar(64), null |
|
Version |
nvarchar(32), not null |
|
AlvaoVersion |
nvarchar(50), null |
Product version for which the database is intended. |
dbo.tDetectedClassKind
Detected properties of the computer components.
Column |
Type |
Description |
liClassId |
int, not null |
|
liKindId |
int, not null |
|
dbo.tDocument
Attachments (to documents, notes, events, e-mails, ...) concerning the entire ALVAO system.
Column |
Type |
Description |
iDocumentId |
int, not null |
Record ID. |
sDocument |
nvarchar(255), null |
File name. |
sDocumentContentType |
nvarchar(255), null |
MIME file type. |
oDocument |
image, null |
Binary file data. |
liDocumentActId |
int, null |
Link to event to which the file is attached. |
liDocumentArticleId |
int, null |
Link to article to which the file is attached. |
Url |
nvarchar(max), null |
|
AMDocumentId |
int, null |
|
AMNoticeId |
int, null |
|
TicketTemplateId |
int, null |
Request template ID, if the document belongs to a template. |
NewsId |
int, null |
Remote key to current message. |
EmailSignatureId |
int, null |
|
HdTicketApprovalId |
int, null |
Reference to the commencement of approving to which the file is attached. |
HdTicketApprovalItemId |
int, null |
|
EmbededImage |
bit, not null |
|
dbo.tEmailSignature
Signatures for e-mail messages.
Column |
Type |
Description |
iEmailSignatureId |
int, not null |
|
liEmailSignaturePersonId |
int, null |
|
sEmailSignature |
nvarchar(255), not null |
|
mEmailSignatureText |
nvarchar(max), null |
|
EmailSignatureHtml |
nvarchar(max), null |
Description in HTML |
dbo.tEmailTemplate
Templates of custom notifications and alerts sent by the ALVAO SAM Assistant module.
Column |
Type |
Description |
liHdSectionId |
int, null |
|
sNotificationKind |
nvarchar(64), null |
|
bActive |
bit, not null |
|
mSubject |
nvarchar(max), null |
|
mTextBody |
nvarchar(max), null |
|
SamAlertRuleId |
int, null |
|
TransferConfirmAlertRuleId |
int, null |
Kind of alert to sign the handover protocol. |
id |
int, not null |
Template Id. |
dbo.tHdSection
ALVAO Service Desk product services.
Column |
Type |
Description |
iHdSectionId |
int, not null |
Record ID. |
sHdSection |
nvarchar(255), null |
Full service name, including location. For example "Helpdesk/Technical Support“. |
sHdSectionShort |
nvarchar(255), null |
Service short name. For example "Technical Support“. |
mHdSectionDesc |
nvarchar(max), null |
Description of service. |
nHdSectionOrder |
float, null |
Order in which services are displayed. |
liHdSectionParentHdSectionId |
int, null |
Link to ancestor in tree. |
liHdSectionBuildingId |
int, null |
Link to building. |
sHdSectionEmail |
nvarchar(255), null |
Service email. |
sHdSectionMessageTagPrefix |
nvarchar(255), null |
Prefix in request number. |
sHdSectionMessageTagSuffix |
nvarchar(255), null |
Suffix in request number. |
bHdSectionDefault |
bit, not null |
Flaf to determine whether the service is default.
1 - service is default
0 - service is not default
NULL - service is not default.
Only one service can be default. |
sHdSectionPhone |
nvarchar(255), null |
Phone number. |
sHdSectionImapServer |
nvarchar(255), null |
Address of IMAP server for loading messages from MailboxReader. |
sHdSectionUserShowFields |
nvarchar(1024), null |
List of optional items that shall be displayed on the portal during the process of editing/viewing the request. |
nHdSectionUserReopenDays |
float, null |
The number of days when the requester may reopen their request until the request is resolved. |
bHdSectionMessageRemove |
bit, not null |
MailboxReader removes read messages from the server for "1". |
sHdSectionMailboxLogin |
nvarchar(255), null |
Username used by MailboxReader to read messages. |
sHdSectionMailboxPassword |
nvarchar(255), null |
Password used by MailboxReader to read messages. |
bHdSectionHdTicketUserRead |
bit, not null |
If the value is 1, the user can view the requests of other users within this service. |
bHdSectionFolder |
bit, not null |
If the service is only a folder containing other services and the user cannot insert requests, the value is 1. The button for creating a request for this service is not displayed in the portal. |
sHdSectionNewHdTicketUrl |
nvarchar(1024), null |
URL of the custom form to create a new request. |
sHdSectionHdTicketCustomWorkflowUrl |
nvarchar(1024), null |
Custom workflow URL. |
nHdSectionQueueHoursPerWeek |
float, null |
Number of work hours per week. This value is used for calculating the deadline for the request in the queue. |
dHdSectionRemoved |
datetime, null |
Time at which the service was removed. The service is not removed for NULL. |
sHdSectionEWSUri |
nvarchar(255), null |
URI EWS, from which MailboxReader reads mails. |
bHdSectionMessageReadOnlyUnread |
bit, not null |
If the value is 1, MailboxReader only reads unread messages. |
bHdSectionMessageMarkRead |
bit, not null |
If the value is 1, MailboxReader identifies the message as read once the message is loaded. |
sHdSectionMessageFolder |
nvarchar(255), null |
MailboxReader moves the message to this folder. |
bHdSectionImapSsl |
bit, not null |
MailboxReader uses SSL for connecting to the IMAP server for "1". |
TicketTypeId |
int, not null |
|
ImapPort |
int, null |
|
UseFeedback |
bit, not null |
|
CustomFeedbackUrl |
nvarchar(max), null |
|
TileColor |
int, null |
|
TileType |
int, not null |
|
AllowSkipCustomForm |
bit, not null |
If the value is 1 and a custom form is used for the service, a request can be created via the SD Console |
DefaultLanguageId |
int, null |
Service local language. |
DefaultTimeZone |
nvarchar(64), null |
Service local time zone. |
CreateNewFollowingRequest |
bit, not null |
|
CreateNewFollowingRequestToSection |
int, null |
|
ShowInServiceCatalog |
bit, not null |
Column for the "View in the Service Catalogue" option. |
ForceUseSolverLicense |
bit, not null |
|
Keywords |
nvarchar(max), null |
Service keywords. |
DefaultTicketTemplateId |
int, null |
Default request template. |
TargetHdSectionId |
int, null |
Target service of the service shortcut. |
IconName |
nvarchar(255), null |
If the service icon was not loaded from the disk when upgrading to A10.2, this column displays “Upload failed ”. This value in the service table overloads the display name of the icon from the icon library. Otherwise, this column is NULL. |
LibraryIconId |
int, not null |
|
dbo.tHdSectionCust
Services custom items values.
Column |
Type |
Description |
liHdSectionId |
int, null |
|
dbo.tHdSectionPerson
Setting of notifications from the services to individual persons.
Column |
Type |
Description |
iHdSectionPersonId |
int, not null |
|
liHdSectionPersonHdSectionId |
int, null |
|
liHdSectionPersonPersonId |
int, null |
|
bHdSectionPersonNotifySolverOnHdTicketPassed |
bit, null |
|
bHdSectionPersonNotifySolverOnHdTicketCreated |
bit, null |
|
bHdSectionPersonNotifySolverOnHdTicketHdSectionChanged |
bit, null |
|
bHdSectionPersonNotifySolverOnHdTicketOpen |
bit, null |
|
bHdSectionPersonNotifySolverOnNewMessageReceived |
bit, null |
|
bHdSectionPersonNotifyUserOnHdTicketCreated |
bit, null |
|
bHdSectionPersonNotifyUserOnHdTicketDeadlineChanged |
bit, null |
|
bHdSectionPersonNotifyUserOnHdTicketResolved |
bit, null |
|
bHdSectionPersonNotifyUserOnHdTicketSolverOpen |
bit, null |
|
bNotifySolverOnHdTicketReturnedToOperators |
bit, null |
|
dbo.tHdSectionRights
Authorization individuals and groups have in services (Operator, Solver, ...).
Column |
Type |
Description |
iHdSectionRightsId |
int, not null |
|
liHdSectionRightsHdSectionId |
int, not null |
|
liHdSectionRightsRoleId |
int, null |
|
liHdSectionRightsPersonId |
int, null |
|
bHdSectionRightsOperator |
bit, null |
|
bHdSectionRightsSolver |
bit, null |
|
bHdSectionRightsSolverTake1 |
bit, null |
|
bHdSectionRightsSolverTake2 |
bit, null |
|
bHdSectionRightsManager |
bit, null |
|
Reader |
bit, null |
|
ExceptionalSolver |
bit, null |
|
RequesterRoleId |
int, not null |
ID of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
dbo.tHdTicket
Requests.
Column |
Type |
Description |
sHdTicket |
nvarchar(1024), null |
Request name |
mHdTicketNotice |
nvarchar(max), null |
Notes to the request. |
liHdTicketUserPersonId |
int, not null |
Link to requester. |
dHdTicket |
datetime, null |
Time at which the request was created. |
dHdTicketDeadline |
datetime, null |
Deadline. |
sHdTicketCategory |
nvarchar(255), null |
Category. |
sHdTicketStateNotice |
nvarchar(255), null |
Status. |
sHdTicketGroup |
nvarchar(255), null |
Group. |
liHdTicketSolverPersonId |
int, null |
Link to solver. The operators have the request if NULL. |
dHdTicketReceived |
datetime, null |
TIme at which the request was received. MailboxReader stores the moment the request was read here. The email time is considered the time created. |
dHdTicketResolved |
datetime, null |
Time to solve request by solver. |
sHdTicketDeviceCode |
nvarchar(255), null |
device number. |
Priority |
int, null |
Link to priority. |
sHdTicketUser |
nvarchar(255), null |
Requester name. |
sHdTicketUserEmail |
nvarchar(255), null |
Requester email. |
sHdTicketUserPhone |
nvarchar(255), null |
Requester's phone. |
mHdTicketUserContact |
nvarchar(max), null |
Requester contact details. |
liHdTicketHdSectionId |
int, not null |
Link to service in which the request is found. |
sHdTicketUserMobile |
nvarchar(255), null |
Requester cell phone |
sHdTicketUserOffice |
nvarchar(255), null |
Requester office. |
sHdTicketUserDepartment |
nvarchar(255), null |
Requester's department. |
sHdTicketUserWorkPosition |
nvarchar(255), null |
Requester's job. |
sHdTicketUserCompany |
nvarchar(255), null |
Requester's company. |
liHdTicketStartingActId |
int, null |
Link to event that establishes the request. |
liHdTicketRoomId |
int, null |
Link to room. |
sHdTicketMessageTag |
nvarchar(255), null |
Request number. Contains the prefix and suffix of the service in which the request is found as the root of the record ID. |
liHdTicketNodeId |
int, null |
Link to devices. Database integrity check does not work here. |
dHdTicketRemoved |
datetime, null |
Time at which the request was deleted. |
liHdTicketSlaId |
int, not null |
Link to SLA, used for this request. |
liHdTicketResolvedPersonId |
int, null |
|
iHdTicketSolverOrder |
int, null |
|
dHdTicketUserCloseLastAdvised |
datetime, null |
|
nHdTicketEstimatedHours |
float, null |
|
iHdTicketQueueOrder |
int, null |
|
dHdTicketQueueDeadline |
datetime, null |
|
liHdTicketHdTicketApprovalItemId |
int, null |
|
sHdTicketWaitingForEmail |
nvarchar(255), null |
|
Impact |
int, not null |
|
Urgency |
int, not null |
|
UserEmail2 |
nvarchar(255), null |
|
UserPhone2 |
nvarchar(255), null |
|
RelatedAccountId |
int, null |
Organization for which the request is implemented. |
FeedbackLinkId |
uniqueidentifier, null |
Contains a unique guid ticket identifier. |
FeedbackSolveSpeed |
int, null |
The “Resolution speed” item of the satisfaction survey. This is a foreign key in the tColumnValue table. tColumnValue.nOrder contains a numerical representation of the score. |
FeedbackProfessionality |
int, null |
The “Professionalism” item of the satisfaction survey. This is a foreign key in the tColumnValue table. tColumnValue.nOrder contains a numerical representation of the score. |
FeedbackExpertise |
int, null |
The “Expertise” item of the satisfaction survey. This is a foreign key in the tColumnValue table. tColumnValue.nOrder contains a numerical representation of the score. |
FeedbackComment |
nvarchar(max), null |
"Comments and notes" item on satisfaction survey. |
ClosedDate |
datetime, null |
Request close date |
ClosedByPersonId |
int, null |
ID of the person who closed the request |
FirstReactionDeadline |
datetime, null |
|
LastActionDate |
datetime, null |
Date of the last reaction |
WaitingActId |
int, null |
The last event related to the request where the requester is waited for |
WaitedForUserHours |
float, null |
Number of hours waited for the requester. The sum does not include an interval from the last event to the present; it is to be added after the vHdTicket view is called. |
HasReaction |
bit, not null |
A flag indicating that the request has been responded to by the solver/operator. |
WorkHours |
float, null |
Number of hours worked in relation to the request. |
TravelHours |
float, null |
Number of hours spent on the way in respect of the request. |
TravelKm |
float, null |
Number of kms reported in relation to the request. |
NextActionDeadline |
datetime, null |
The current target date of the request. |
iHdTicketId |
int, not null |
|
OriginalDeadline |
datetime, null |
|
ShiftedDeadline |
datetime, null |
|
InternalTarget |
nvarchar(255), null |
Internal target name. |
InternalTargetDeadline |
datetime, null |
Internal target date. |
sHdTicketFullName |
nvarchar(1280), null |
|
TicketStateId |
int, null |
Request status ID. |
FeedbackGeneral |
int, null |
The “Overall satisfaction” item of the satisfaction survey. This is a foreign key in the tColumnValue table. tColumnValue.nOrder contains a numerical representation of the score. |
SumOfAllOpeningHoursIntervalsToCurrentTarget |
float, null |
Time elapsed from the beginning of the next interval of the operating time up to the due date of the current target (in the operating hours). |
dbo.tHdTicketAltMessageTag
Alternative request tags. Upon merging requests, the final request uses tags from original requests as alternative tags.
Column |
Type |
Description |
iHdTicketAltMessageTagId |
int, not null |
|
liHdTicketAltMessageTagHdTicketId |
int, not null |
|
sHdTicketAltMessageTag |
nvarchar(255), null |
|
dbo.tHdTicketApproval
Request approval process instance - main record.
Column |
Type |
Description |
iHdTicketApprovalId |
int, not null |
|
liHdTicketApprovalHdTicketId |
int, not null |
|
dHdTicketApprovalStarted |
datetime, null |
|
liHdTicketApprovalStartedPersonId |
int, null |
|
liHdTicketApprovalApprovalSchemaId |
int, null |
|
ApprovalNotice |
nvarchar(max), null |
Instructions for the approver. |
ApprovalNoticeHtml |
nvarchar(max), null |
|
CanceledPersonId |
int, null |
ID of the person who canceled approving. |
dbo.tHdTicketApprovalItem
Request approval step.
Column |
Type |
Description |
iHdTicketApprovalItemId |
int, not null |
|
dHdTicketApprovalItem |
datetime, null |
|
liHdTicketApprovalItemPersonId |
int, null |
|
liHdTicketApprovalItemHdTicketApprovalItemResultId |
int, not null |
|
mHdTicketApprovalItemNotes |
nvarchar(max), null |
|
liHdTicketApprovalItemApprovalSchemaItemId |
int, null |
|
liHdTicketApprovalItemHdTicketApprovalId |
int, not null |
|
dExpiration |
datetime, null |
|
ApprovalItemNotesHtml |
nvarchar(max), null |
|
dbo.tHdTicketApprovalItemResult
List of approval step statuses.
Column |
Type |
Description |
iHdTicketApprovalItemResultId |
int, not null |
|
sHdTicketApprovalItemResult |
nvarchar(255), null |
|
dbo.tHdTicketCategory
Request.Category item values.
Column |
Type |
Description |
sHdTicketCategory |
nvarchar(255), not null |
Request category |
dbo.tHdTicketCust
Request custom items values.
Column |
Type |
Description |
liHdTicketId |
int, not null |
Link to request to which the values belong. |
dbo.TicketApprovalMessageForApproverLoc
Localized message for approvers.
Column |
Type |
Description |
Id |
int, not null |
Record ID. |
HdTicketApprovalId |
int, not null |
Approval link |
LocaleId |
int, not null |
Language ID. |
MessageHtml |
nvarchar(max), null |
Localized message for approvers (HTML). Attachments and images in the message body are stored as attachments corresponding to an entry in tHdTicketApproval (see HdTicketApprovalId). |
Message |
nvarchar(max), null |
Localized message for approvers (plaintext). |
dbo.TicketChange
Request log record for changes to the request item value.
Column |
Type |
Description |
id |
int, not null |
|
TicketId |
int, not null |
|
PersonId |
int, not null |
|
ChangeDate |
datetime, not null |
|
ColumnId |
int, not null |
|
ValueOld |
nvarchar(max), null |
|
ValueNew |
nvarchar(max), null |
|
dbo.TicketNode
Objects associated to the request over the request “Objects” item.
Column |
Type |
Description |
id |
int, not null |
Record ID |
TicketId |
int, not null |
Request ID (tHdTicket.iHdTicketId) |
NodeId |
int, not null |
Object ID (tblNode.intNodeId) |
Created |
datetime, null |
Link creation date and time (UTC) |
Removed |
datetime, null |
Link removal date and time (UTC) |
CreatedByPersonId |
int, null |
User ID of a person who created the link (tPerson.iPersonId). |
RemovedByPersonId |
int, null |
User ID of a person who deleted the link (tPerson.iPersonId). |
dbo.TicketRelation
Links Between Requests.
Column |
Type |
Description |
id |
int, not null |
|
BeginHdTicketId |
int, not null |
|
EndHdTicketId |
int, not null |
|
TicketRelationTypeId |
int, not null |
|
Created |
datetime, null |
|
Removed |
datetime, null |
|
CreatedByPersonId |
int, null |
|
RemovedByPersonId |
int, null |
|
dbo.TicketRelationType
Types of links between requests.
Column |
Type |
Description |
id |
int, not null |
Record ID |
BeginName |
nvarchar(30), not null |
Link name from the point of view of the source request |
EndName |
nvarchar(30), not null |
Link name from the point of view of the end request |
Directional |
bit, not null |
Permitted values are 0 and 1. If set to 1, the link is directional, i.e. links "Link A to B" and "Link B to B" are two different links. |
Cyclic |
bit, not null |
Permitted values are 0 and 1. If set to 1, the link may not create a cycle. Example of a cycle: A is linked to B, B is linked to C, and C is linked to A. |
OneToMany |
bit, not null |
Permitted values are 0 and 1. If set to 1, the target request may not contain more than one link. |
MenuOrder |
int, not null |
The order of link types in menus |
TicketRelationTypeBehaviorId |
int, not null |
System link type. When defining a custom link type, always use the value 1. |
CustomField1 |
int, null |
Custom field |
dbo.TicketRelationTypeBehavior
System types of links between requests.
Column |
Type |
Description |
id |
int, not null |
Record ID |
TicketRelationTypeBehavior |
nvarchar(50), null |
Link name |
dbo.TicketSequence
A table containing the next request number.
Column |
Type |
Description |
NextTicketId |
int, not null |
Next request number |
dbo.TicketState
Workflow statuses defined within Processes. Status names correspond with request states.
Column |
Type |
Description |
id |
int, not null |
Record ID |
TicketTypeId |
int, null |
|
TicketState |
nvarchar(64), not null |
State text |
Description |
nvarchar(max), null |
|
SolverInstructions |
nvarchar(max), null |
|
Order |
int, not null |
|
TicketStateBehaviorId |
int, not null |
|
CustomField1 |
int, null |
|
TransitToAllStates |
bit, not null |
|
ApprovalAutoStart |
bit, not null |
|
IsApprovalState |
bit, not null |
|
OnRejectedStateId |
int, null |
|
OnApprovalStateId |
int, null |
|
OnCanceledStateId |
int, null |
|
OnExpiredStateId |
int, null |
|
ApprovalSchemaId |
int, null |
|
ApprovalPersonId |
int, null |
|
ApprovalExpirationHours |
float, null |
|
CloseAfterSolution |
bit, not null |
Automatic closing of request after changing to status - value = 1 is only possible in the Solved status. |
CustomMessageForApproverTemplate |
nvarchar(max), null |
Custom message template for approvers. If the record has a value of NULL, then the default template is used (available in tString). |
Removed |
datetime, null |
Date of status deletion. If the value is NULL here, the status was not deleted. |
dbo.TicketStateBehavior
Workflow system statuses defined within Processes.
Column |
Type |
Description |
id |
int, not null |
|
TicketStateBehavior |
nvarchar(50), not null |
|
dbo.TicketStateLoc
Cache of the localizations of request states.
Column |
Type |
Description |
TicketStateId |
int, not null |
Request status ID. |
LocaleId |
int, not null |
Language ID. |
TicketState |
nvarchar(64), null |
Localized request status name. |
Description |
nvarchar(max), null |
Localized request status description. |
SolverInstructions |
nvarchar(max), null |
Localized instructions for solver. |
CustomMessageForApproverTemplate |
nvarchar(max), null |
Localized customer message template for approvers. If the record has a value of NULL, then the default template is used (available in tString). |
dbo.TicketStateRelation
Permitted transitions between Workflow statuses.
Column |
Type |
Description |
id |
int, not null |
|
BeginTicketStateId |
int, not null |
|
EndTicketStateId |
int, not null |
|
dbo.TicketStateRequiredColumn
Mandatory items for individual Workflow statuses.
Column |
Type |
Description |
id |
int, not null |
|
TicketStateId |
int, not null |
|
ColumnId |
int, not null |
|
dbo.TicketTemplate
List of request templates
Column |
Type |
Description |
id |
int, not null |
Record ID |
Name |
nvarchar(255), null |
Template name (must be unique). |
Description |
nvarchar(max), null |
Description of template. |
HdSectionId |
int, not null |
ID of service in which the template is created. |
RemovedByPersonId |
int, null |
Link to user that deleted the template. The template is not deleted for NULL. |
RemovedDate |
datetime, null |
Date on which the template was deleted. The template is not deleted for NULL. |
LastTicketId |
int, null |
ID of the last request automatically created based on this template (FK). |
LastTicketCreationDate |
datetime, null |
Creation date of the last request automatically created based on this template. |
NextDate |
datetime, null |
Next deadline for the planned request - only date (you cannot work with time). |
Planning |
bit, not null |
Planning (0 - off, 1 - on). |
UserId |
int, null |
Requester ID (FK). |
StartDate |
datetime, null |
Beginning of repetition - only date (time is ignored). |
EndAfter |
int, null |
Number of occurrences upon which planning is finished. |
TicketCreatedCount |
int, not null |
Number of created requests based on this template in the current planning. |
EndDate |
datetime, null |
End of repetition - only the date of the last available creation (you cannot work with time). |
Daily |
bit, not null |
Daily (0 - off, 1 - on). |
DailyEveryXDays |
int, null |
Repetition period in days. |
DailyEveryWeekday |
bit, not null |
On weekdays (0 - off, 1 - on). |
DailyAfterClosing |
int, null |
Upon closing the previous. |
Weekly |
bit, not null |
Weekly (0 - off, 1 - on). |
WeeklyEveryXDays |
int, null |
Repetition period in weeks. |
WeeklyMonday |
bit, not null |
On Mondays. |
WeeklyTuesday |
bit, not null |
On Tuesdays. |
WeeklyWednesday |
bit, not null |
On Wednesdays. |
WeeklyThursday |
bit, not null |
On Thursdays. |
WeeklyFriday |
bit, not null |
On Fridays. |
WeeklySaturday |
bit, not null |
On Saturdays. |
WeeklySunday |
bit, not null |
On Sundays. |
WeeklyAfterClosing |
int, null |
Upon closing the previous. |
Monthly |
bit, not null |
Monthly (0 - off, 1 - on). |
MonthlyDayInMonth |
int, null |
Which day in the month. |
MonthlyDayInMonthEveryXMonths |
int, null |
Every X month. |
MonthlyEveryXDayInWeek |
int, null |
Which weekday in the month (1 - first, 2 - second, 3 - third, 4 - fourth, 5 - last). |
MonthlyDayInWeek |
int, null |
Which weekday (1 - Monday, …, 8 - day, 9 - weekday). |
MonthlyDayInWeekEveryXMonths |
int, null |
Every X month. |
MonthlyAfterClosing |
int, null |
Upon closing the previous. |
Yearly |
bit, not null |
Yearly (0 - off, 1 - on). |
YearlyDayInMonth |
int, null |
Which day in the month. |
YearlyDayInMonthOnMonth |
int, null |
Which month (1 - January, …). |
YearlyEveryXDayInWeek |
int, null |
Which weekday in the month (1 - first, 2 - second, 3 - third, 4 - fourth, 5 - last). |
YearlyDayInWeek |
int, null |
Which weekday (1 - Monday, …). |
YearlyDayInWeekOnMonth |
int, null |
Which month (1 - January, …). |
YearlyAfterClosing |
int, null |
Upon closing the previous. |
SolverId |
int, null |
Solver ID (FK). |
dbo.TicketTemplateColumnValue
column values on request template.
Column |
Type |
Description |
id |
int, not null |
Record ID |
TicketTemplateId |
int, not null |
Id of template to which the column belongs. |
ColumnId |
int, not null |
Column Id. |
DefaultValue |
nvarchar(max), not null |
Value stored in the column. |
DefaultValueHtml |
nvarchar(max), null |
Value saved in a column in HTML. |
dbo.TicketType
Processes. The processes define the workflow for resolving requests.
Column |
Type |
Description |
id |
int, not null |
|
TicketType |
nvarchar(30), not null |
|
Description |
nvarchar(max), null |
|
TicketTypeBehaviorId |
int, not null |
|
CustomField1 |
int, null |
|
BackResolveDeadlineHours |
float, null |
|
dbo.TicketTypeBehavior
System processes.
Column |
Type |
Description |
id |
int, not null |
|
TicketTypeBehavior |
nvarchar(30), not null |
|
dbo.TicketTypeColumn
Request items used by the process.
Column |
Type |
Description |
id |
int, not null |
|
TicketTypeId |
int, not null |
|
ColumnId |
int, not null |
|
ShowInGeneralTab |
bit, null |
NULL,1 = položka je umístena mezi hlavními položkami formuláre Nový požadavek (pro operátory) pred sekcí Ostatní položky;
0 = položka je umístena v sekci Ostatní položky. |
dbo.TicketTypeLoc
Cache of process localizations.
Column |
Type |
Description |
TicketTypeId |
int, not null |
Process ID. |
LocaleId |
int, not null |
Language ID. |
TicketType |
nvarchar(255), null |
Localized process name. |
TicketTypeDesc |
nvarchar(max), null |
Localized process description. |
dbo.tIdSeqClass
Numerical series - definitions for types of objects.
Column |
Type |
Description |
liIdSeqId |
int, not null |
|
liClassId |
int, null |
|
dbo.TimeZone
Time zone list.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
uid |
nvarchar(128), not null |
Unique identifier (matches the key in the registry). |
DisplayName |
nvarchar(128), not null |
Localized name. |
dbo.TimeZoneBias
Time zone shifts compared to UTC for each year
Column |
Type |
Description |
TimeZoneId |
int, not null |
Link to time zone. |
FromDate |
datetime, null |
From date. |
ToDate |
datetime, null |
Until. |
Bias |
int, not null |
Shift compared to UTC in minutes. |
dbo.tLocale
Language environments.
Column |
Type |
Description |
iLocaleId |
int, not null |
LocaleID. The list of these, for example, can be found here http://msdn.microsoft.com/en-us/goglobal/bb964664.aspx. |
sLocale |
nvarchar(255), not null |
Language name in Czech. |
bLocaleEnabled |
bit, not null |
If set to 1, the language is used and is displayed in menus. |
sLangAbbr |
nvarchar(10), null |
Three-letter language abbreviations. Used in all names of localization dll files. The list of these, for example, can be found here http://www.microsoft.com/resources/msdn/goglobal/default.mspx. |
dbo.tLocalization
Language localization for selected database values. The following items are supported: tHdSection.sHdSectionShort, tHdSection.mHdSectionDesc.
Column |
Type |
Description |
iLocalizationId |
int, not null |
Record ID. |
sTable |
nvarchar(128), null |
Name of table. |
sAttribute |
nvarchar(128), null |
Column name. |
iRecordId |
int, not null |
ID of record in target table designated for localization. |
iLocaleId |
int, not null |
LCID of the language for which the localization is being executed. |
mLocalization |
nvarchar(max), null |
Localized text. |
NeedsUpdate |
bit, not null |
If there is 1, this translation needs to be updated because the original text has been modified since last translation. |
dbo.tNodeProduct
Software profiles - exceptions for the computer.
Column |
Type |
Description |
liNodeId |
int, null |
|
liProductId |
int, null |
|
liSwPresenceId |
int, not null |
|
dbo.tOpeningHours
Service working hours.
Column |
Type |
Description |
iOpeningHoursId |
int, not null |
|
sOpeningHours |
nvarchar(255), null |
|
mDescription |
nvarchar(max), null |
|
mNotes |
nvarchar(max), null |
|
TimeZoneId |
int, null |
|
ActualOpeningHoursEnd |
datetime, null |
End of the current operating hours interval. |
NextOpeningHoursStart |
datetime, null |
Beginning of the next operating hours interval. |
BankHolidayRegionId |
int, null |
Public holiday region. A foreign key on the tBankHolidayRegion table. |
dbo.tOpeningHoursCache
Auxiliary records for optimizing time calculations according to service working hours.
Column |
Type |
Description |
liOpeningHoursId |
int, not null |
|
dFrom |
datetime, not null |
|
dTo |
datetime, not null |
|
nTotalDays |
float, not null |
|
dbo.tOpeningHoursException
Exceptions in service working hours.
Column |
Type |
Description |
iOpeningHoursExceptionId |
int, not null |
|
liOpeningHoursId |
int, not null |
|
dFrom |
datetime, not null |
|
dTo |
datetime, not null |
|
bOpen |
bit, not null |
|
mNotes |
nvarchar(max), null |
|
dbo.tPerson
Persons in the ALVAO system.
Column |
Type |
Description |
iPersonId |
int, not null |
Record ID |
sPerson |
nvarchar(255), null |
displayed username |
sPersonLogin |
nvarchar(255), null |
user login |
sPersonAdGuid |
nvarchar(255), null |
|
sPersonEmail |
nvarchar(255), null |
e-mail |
sPersonPhone |
nvarchar(255), null |
phone |
sPersonMobile |
nvarchar(255), null |
mobile phone |
sPersonOffice |
nvarchar(255), null |
office |
sPersonDepartment |
nvarchar(255), null |
department |
dPersonCreated |
datetime, null |
date on which the user was created |
bPersonSystem |
bit, not null |
system user |
sPersonWorkPosition |
nvarchar(255), null |
job |
bHidden |
bit, not null |
Hide in menus |
sPersonPswd |
nvarchar(255), null |
|
bPersonShared |
bit, not null |
Shared account |
bPersonAccountDisabled |
bit, not null |
Account is disabled |
mPersonContact |
nvarchar(max), null |
Other contacts |
sPersonCalendarWebDAVUri |
nvarchar(1024), null |
Calendar (WebDAV Uri) |
sPersonUrgentEmail |
nvarchar(255), null |
E-mail for urgent messages |
bPersonGuest |
bit, not null |
|
dPersonRemoved |
datetime, null |
date on which the user was removed |
mPersonNotes |
nvarchar(max), null |
|
sPersonCountry |
nvarchar(255), null |
|
sPersonCountryAbbr |
nvarchar(2), null |
|
iPersonCountryCode |
int, null |
|
sPersonPreferredLanguage |
nvarchar(2), null |
|
sPersonCity |
nvarchar(255), null |
|
oPersonSID |
image, null |
|
sPersonAdPath |
nvarchar(1024), null |
|
dPersonAdCreated |
datetime, null |
|
sPersonSID |
nvarchar(255), null |
|
liPersonManagerPersonId |
int, null |
|
sPersonPersonalNumber |
nvarchar(255), null |
|
liPersonDelegatePersonId |
int, null |
|
OutOfOfficeSince |
datetime, null |
Starting date and time of absence. |
iPersonLocaleId |
int, null |
Language number. This is the Microsoft LocaleID. The list of these, for example, can be found here http://msdn.microsoft.com/en-us/goglobal/bb964664.aspx. The list of similar Locale ID can be found in the tLocale table |
sPersonAdName |
nvarchar(255), null |
|
liAccountId |
int, null |
|
sFirstName |
nvarchar(255), null |
|
sLastName |
nvarchar(255), null |
|
sImportSystem |
nvarchar(255), null |
|
sImportRecordId |
nvarchar(255), null |
|
sAdDisplayName |
nvarchar(255), null |
|
TimeZone |
nvarchar(64), null |
|
Email2 |
nvarchar(255), null |
|
Phone2 |
nvarchar(255), null |
|
PersonPortrait |
varbinary, null |
|
PersonPortraitHash |
varchar, null |
|
PersonBehaviorId |
int, not null |
For user type, see the PersonBehavior table. |
WebAppLoginGUID |
uniqueidentifier, null |
GUID for signing into WA from a console. |
OutOfOfficeUntil |
datetime, null |
Ending date and time of absence. |
IsOutOfOffice |
bit, not null |
Identifier specifying whether the user is absent. Automatically calculated column. |
ImportAdLastFound |
datetime, null |
Date and time when the user was last found during AD import. |
dbo.tPersonCust
Persons in the ALVAO system - own items.
Column |
Type |
Description |
liPersonId |
int, null |
|
dbo.tPersonRights
Permission that people and groups have for records on the activities of other people and groups within the ALVAO User Activity Monitoring module.
Column |
Type |
Description |
iPersonRightsId |
int, not null |
|
liPersonRightsSubjectPersonId |
int, null |
|
liPersonRightsSubjectRoleId |
int, null |
|
liPersonRightsPersonId |
int, null |
|
liPersonRightsRoleId |
int, null |
|
bPersonRightsRead |
bit, null |
|
dbo.tPreComputedDay
Daily user activity record summary.
Column |
Type |
Description |
iPreComputedDayId |
int, not null |
|
dPreComputedDay |
datetime, null |
|
nPreComputedDaySecondsElapsed |
float, null |
|
nPreComputedDayUserInactiveSeconds |
float, null |
|
nPreComputedDayCpuOverloadSeconds |
float, null |
|
nPreComputedDayMemoryOverloadSeconds |
float, null |
|
nPreComputedDayAverageCpuUsage |
float, null |
|
nPreComputedDayAverageMemoryUsage |
float, null |
|
liPreComputedDayComputerId |
int, null |
|
liPreComputedDayPersonId |
int, null |
|
iPrivateMode |
int, not null |
|
Web |
nvarchar(100), null |
|
ProductId |
int, null |
|
dbo.tProperty
ALVAO system settings.
Column |
Type |
Description |
sProperty |
nvarchar(255), not null |
Name of settings. |
sPropertyValue |
nvarchar(2048), null |
Text value |
bPropertyValue |
bit, null |
Truth value. |
iPropertyValue |
int, null |
Integer value. |
nPropertyValue |
float, null |
Real value |
dPropertyValue |
datetime, null |
Time value |
id |
int, not null |
Record ID |
dbo.TransferConfirmAlert
Sent alerts to sign the handover protocols.
Column |
Type |
Description |
id |
int, not null |
Record ID. |
DocumentId |
int, not null |
Document ID. |
RuleId |
int, not null |
Kind of alert. |
SentDate |
datetime, not null |
Date of sending the alert. |
dbo.TransferConfirmAlertConfig
Setting time of sending an alert and the period of the last alert repetition.
Column |
Type |
Description |
SendTimeHour |
float, not null |
Alert send time. |
RepeatTeamAlertAfterDays |
int, null |
Repetition period of the last alert. |
dbo.TransferConfirmAlertRule
Settings of rules for sending alerts of not yet signed handover protocols.
Column |
Type |
Description |
id |
int, not null |
Rule ID. |
Active |
bit, not null |
A flag indicating whether or not the alert is active. |
AlertAfterDays |
int, null |
Send an alert after a specified number of days. |
AlertRoleId |
int, null |
The group to which the last alert is sent. |
dbo.TransferConfirmType
Method of the assets takeover signing.
Column |
Type |
Description |
id |
int, not null |
Item ID. |
Name |
nvarchar(32), not null |
Name. |
dbo.tRole
Groups of persons for the entire ALVAO.
Column |
Type |
Description |
iRoleId |
int, not null |
Record ID. |
sRole |
nvarchar(255), null |
Group name. |
sRoleAdGuid |
nvarchar(255), null |
GUID in Active Directory |
bRoleEveryone |
bit, not null |
Only one group "all", which has a value of 1, exists in ALVAO. |
dRoleCreated |
datetime, null |
Time at which the group was created. |
sDesc |
nvarchar(255), null |
|
RoleBehaviorId |
int, not null |
|
AdDistributionGroup |
bit, not null |
Group type in Active Directory. True means that it is a distribution group. Otherwise it is a security group. |
AdPath |
nvarchar(1024), null |
Path to the group in Active Directory. |
DistributionEmail |
nvarchar(255), null |
Distribution group e-mail (Active Directory - mail attribute). |
LastImport |
datetime, null |
Last import time from Active Directory. |
AdCreated |
datetime, null |
Time of group creation in Active Directory (Active Directory - whenCreated attribute). |
dbo.tRolePerson
Persons' membership in groups.
Column |
Type |
Description |
iRolePersonId |
int, not null |
Record ID. |
liRolePersonRoleId |
int, not null |
Link to group. |
liRolePersonPersonId |
int, not null |
Link to user within group. |
liRolePersonIncludedRoleId |
int, null |
ID of the group from which the membership is promoted. NULL if the user has direct group membership. |
dbo.tRoleRole
Groups' membership in groups.
Column |
Type |
Description |
iRoleRoleId |
int, not null |
Record ID. |
liRoleRoleRoleId |
int, not null |
Link to group owners. |
liRoleRoleMemberRoleId |
int, not null |
Link to owned group. |
dbo.tRoom
Rooms, see item Request.Room.
Column |
Type |
Description |
iRoomId |
int, not null |
|
sRoom |
nvarchar(255), null |
|
sRoomKind |
nvarchar(255), null |
|
sRoomFloor |
nvarchar(255), null |
|
liRoomBuildingId |
int, null |
|
dbo.tSla
SLA.
Column |
Type |
Description |
iSlaId |
int, not null |
|
sSla |
nvarchar(255), null |
|
mSlaDesc |
nvarchar(max), null |
|
nSlaDeadlineHours |
float, null |
|
dSlaRemoved |
datetime, null |
|
nSlaReactionHours |
float, null |
|
sSlaContract |
nvarchar(255), null |
|
mSlaNotes |
nvarchar(max), null |
|
nSlaQuality |
float, null |
|
liOpeningHoursId |
int, null |
|
Pause |
bit, not null |
|
dbo.tSlaAlert
Request log records for notification sent for an unresolved issue or upcoming deadline.
Column |
Type |
Description |
id |
int, not null |
|
liHdTicketId |
int, not null |
|
liSlaAlertRuleId |
int, null |
|
dHdTicketDeadline |
datetime, null |
|
dSent |
datetime, not null |
|
sTo |
nvarchar(1024), not null |
|
sError |
nvarchar(max), null |
|
InternalTargetDeadline |
datetime, null |
Internal target date. |
FirstReactionDeadline |
datetime, null |
The expiration deadline of first response. |
dbo.tSlaAlertRule
Rule for sending notifications for unresolved issues or an upcoming deadline.
Column |
Type |
Description |
id |
int, not null |
|
liSlaId |
int, not null |
|
liToRoleStringId |
int, not null |
|
liInactiveRoleStringId |
int, null |
|
fInactiveHours |
float, null |
|
fDeadlineExpireHours |
float, null |
|
fRepeatEveryHours |
float, null |
|
fSummarySendHour |
float, null |
|
dSummaryLastSent |
datetime, null |
|
InternalTargetExpireHours |
float, null |
Number of hours until the expiry of the internal target date. |
FirstReactionExpireHours |
float, null |
Number of hours until the expiry of the internal target date. |
dbo.tSlaCust
SLA custom items values.
Column |
Type |
Description |
liSlaId |
int, null |
|
dbo.tSlaRights
Assigning SLA to individuals and groups.
Column |
Type |
Description |
iSlaRightsId |
int, not null |
|
liSlaRightsSlaId |
int, not null |
|
liSlaRightsRoleId |
int, null |
|
liSlaRightsPersonId |
int, null |
|
bSlaRightsAccess |
bit, null |
|
bSlaRightsDefault |
bit, null |
|
liHdSectionId |
int, not null |
|
dbo.tSmtp
Configuration of the SMTP server for ALVAO.
Column |
Type |
Description |
sSmtpAddress |
nvarchar(255), null |
SMTP server address. |
nSmtpPort |
int, null |
SMTP Server port. |
sSmtpLogin |
nvarchar(255), null |
Username for SMTP server access. |
sSmtpPswd |
nvarchar(255), null |
Password for SMTP server access. |
bSmtpSsl |
bit, not null |
1, should SSL be used for connecting to the SMTP server. |
bWindowsAuth |
bit, not null |
|
dbo.tString
System code list for texts.
Column |
Type |
Description |
iStringId |
int, not null |
|
mString |
nvarchar(max), null |
|
dbo.tSwLibAddUnknown
Sending unrecognized records, request for adding product to the standard software products library.
Column |
Type |
Description |
iSwLibAddUnknownId |
int, not null |
|
dCreated |
datetime, not null |
|
liCreatedPersonId |
int, not null |
|
mEntries |
nvarchar(max), null |
|
sAttachmentName |
nvarchar(255), null |
|
oAttachment |
image, null |
|
sCollector |
nvarchar(255), null |
|
dNextTry |
datetime, null |
|
sEmail |
nvarchar(255), null |
|
bInform |
bit, not null |
|
liProductId |
int, null |
|
iRequestUID |
int, null |
|
iNewProductUID |
int, null |
|
IsFromMonitoring |
bit, not null |
|
dbo.tSwPresence
Software profiles - product statuses.
Column |
Type |
Description |
iSwPresenceId |
int, not null |
|
sSwPresence |
nvarchar(255), not null |
|
dbo.tSwProfile
Software profiles - list.
Column |
Type |
Description |
iSwProfileId |
int, not null |
|
sSwProfile |
nvarchar(255), null |
|
bMemberSwProfile |
bit, not null |
|
mDescription |
nvarchar(max), null |
|
mNotes |
nvarchar(max), null |
|
dbo.tSwProfileProduct
Software profiles - membership of products in profiles.
Column |
Type |
Description |
liSwProfileId |
int, not null |
|
liProductId |
int, not null |
|
liSwPresenceId |
int, not null |
|
liMemberSwProfileId |
int, null |
|
dbo.tSwProfileSwProfile
Software profiles - sub-profiles.
Column |
Type |
Description |
liSwProfileId |
int, not null |
|
liMemberSwProfileId |
int, not null |
|
dbo.tTimeOff
Employee absence records.
Column |
Type |
Description |
iTimeOffId |
int, not null |
|
liPersonId |
int, not null |
|
liTimeOffKindId |
int, not null |
|
dTimeOff |
datetime, not null |
|
bHalf |
bit, not null |
|
mNotes |
nvarchar(max), null |
|
dCreated |
datetime, not null |
|
liCreatedPersonId |
int, null |
|
dModified |
datetime, not null |
|
liModifiedPersonId |
int, null |
|
dbo.tTimeOffKind
Types of employee absence records.
Column |
Type |
Description |
iTimeOffKindId |
int, not null |
|
sTimeOffKind |
nvarchar(255), not null |
|
dbo.tUnassignedProcess
Processes which the ALVAO User Security Monitoring module was not able to assign to applications according to the Software Products Library.
Column |
Type |
Description |
nDurationDays |
float, null |
|
UniqueFileId |
int, not null |
|
LastWeekDurationDays |
float, null |
|
dbo.tUserLogin
User sign in or out to/from the computer.
Column |
Type |
Description |
iUserLoginId |
int, not null |
|
dUserLoginSessionStart |
datetime, null |
|
dUserLoginSessionStop |
datetime, null |
|
liUserLoginPersonId |
int, null |
|
liUserLoginComputerId |
int, null |
|
SessionStartUtc |
datetime, null |
|
dbo.tWeekOpeningHours
Item in the definition of service working hours.
Column |
Type |
Description |
iWeekOpeningHoursId |
int, not null |
|
liOpeningHoursId |
int, not null |
|
nOpeningHour |
float, not null |
|
nClosingHour |
float, not null |
|
bSunday |
bit, not null |
|
bMonday |
bit, not null |
|
bTuesday |
bit, not null |
|
bWednesday |
bit, not null |
|
bThursday |
bit, not null |
|
bFriday |
bit, not null |
|
bSaturday |
bit, not null |
|
dValidSince |
datetime, not null |
|
dInvalidSince |
datetime, null |
|
dbo.tWMIDefaultSetting
Default settings for using WMI technology in the ALVAO User Activity Monitoring module.
Column |
Type |
Description |
bWMIDefaultSettingWMIEnabled |
bit, not null |
|
sWMIDefaultSettingWMIUser |
nvarchar(255), null |
|
bWMIDefaultSettingWMIIntegratedLogin |
bit, not null |
|
sWMIDefaultSettingWMIAgentInstallRemotePath |
nvarchar(255), null |
|
sWMIDefaultSettingWMIAgentInstallPackagePath |
nvarchar(255), null |
|
iWMIDefaultSettingWMIMaxThreadCount |
int, null |
|
dbo.tWorkLoad
Employee labor contracts.
Column |
Type |
Description |
iWorkLoadId |
int, not null |
Record ID. |
liPersonId |
int, not null |
ID of the person assigned this labor contract |
dStart |
datetime, not null |
Labor contract start date (UTC) |
dEnd |
datetime, null |
Labor contract end date + 1 (UTC). NULL represents a labor contract for an indefinite period. |
iWorkHoursPerDay |
float, not null |
Number of work hours per day. |
dbo.tWorkTime
Employee attendance record created in the ALVAO Attendance module.
Column |
Type |
Description |
iWorkTimeId |
int, not null |
Record ID |
liPersonId |
int, not null |
User ID |
dStart |
datetime, not null |
Time at which the work started |
dStop |
datetime, null |
Time at which work started/finished |
mNotes |
nvarchar(max), null |
Note |
dCreated |
datetime, not null |
Time at which the record for starting work was inserted |
liCreatedPersonId |
int, null |
ID of the person that entered the record for starting work |
dStopped |
datetime, null |
Time at which the record for finishing work was inserted |
liStoppedPersonId |
int, null |
ID of the person that entered the record for completing work |
dModified |
datetime, not null |
Time at which the record was last updated |
liModifiedPersonId |
int, null |
ID of the last person to update the record |
dbo.tWorkTimeSnapshot
Employee attendance records used by the ALVAO User Activity Monitoring module to hide records for extracurricular activities.
Column |
Type |
Description |
id |
int, not null |
|
liPersonId |
int, not null |
|
dStart |
datetime, not null |
|
dStop |
datetime, not null |
|
iExtra1 |
int, null |
|
sExtra2 |
nvarchar(100), null |
|
sExtra3 |
nvarchar(100), null |
|
dbo.UploadFileInfo
Information about the file uploaded via ServiceDesk WebService.
Column |
Type |
Description |
id |
int, not null |
Record ID |
FileName |
nvarchar(255), null |
Name of uploaded file |
FileType |
nvarchar(255), null |
File type |
UploadFileName |
nvarchar(255), not null |
Name of temporary file on server |
UploadSessionId |
uniqueidentifier, null |
File transfer session ID |
LastCall |
datetime, null |
date and time of last communication with server |
LastPart |
int, null |
Sequence number of last uploaded file segments |
dbo.UserLogonLog
Logging of the users logon/logout to/from Admin and Asset Management Console.
Column |
Type |
Description |
Id |
int, not null |
Record ID. |
TimeStamp |
datetime, not null |
Date and time of logon/logout. |
ActionId |
int, not null |
Kind of action from UserLogonLogAction. |
PersonLogin |
nvarchar(255), not null |
The username of the logged-in user. |
Person |
nvarchar(255), null |
Logged-in user name. |
Computer |
nvarchar(255), null |
Computer name. |
IsAdmin |
bit, not null |
Identifier of whether or not the user was entitled to change the object security. |
ApplicationId |
int, not null |
Application to which the user has logged in. |
dbo.UserLogonLogAction
Executed action which is logged.
Column |
Type |
Description |
Id |
int, not null |
Action ID. |
Name |
nvarchar(50), not null |
Action name. |
dbo.UserLogonLogApplication
Application name.
Column |
Type |
Description |
Id |
int, not null |
Application ID. |
Name |
nvarchar(50), not null |
Application name. |
dbo.WebAppActiveSession
Active session at ALVAO WebApp.
Column |
Type |
Description |
id |
int, not null |
Session ID. |
PersonId |
int, not null |
Signed-in user ID. |
ExpireDate |
datetime, not null |
Date and time of session expiration. |
TicketGUID |
uniqueidentifier, not null |
Authentication ticket Id. |
dbo.WorkOvertimeDisposal
Table with list of paid overtime hours
Column |
Type |
Description |
id |
int, not null |
Record ID |
PersonId |
int, not null |
ID of the person who received payment for overtime hours |
Hours |
float, not null |
Number of paid overtime hours |
Date |
datetime, not null |
Date of overtime hour payment |
CreatedByPersonId |
int, not null |
ID of the person who paid for overtime hours |
Notes |
nvarchar(max), null |
Notes |
RemovedByPersonId |
int, null |
ID of the person that deleted the record |
RemovedDate |
datetime, null |
Date on which the record was deleted. |
Query.Computer
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectCsy,
resp. Query.ObjectEnu instead). The view with objects of the Computer type in Asset that are not hidden, or in Disposed assets.
In addition to the described columns, the table contains the value of the 100 most used properties. Only the objects and property values that the user connected to the database is authorized to read are shown.
The column name is always the same as the property name.
Column |
Type |
Description |
NodeId |
int, not null |
Node ID of the computer in the tree. |
ParentNodeId |
int, null |
Node ID of the parent's object in the tree. |
UserNodeId |
int, null |
Node ID of the object owner's object in the tree. NULL, if the object is not in the tree under the Object of the User type. |
NodeName |
nvarchar(255), null |
Computer object name. |
NodePath |
nvarchar(1024), null |
Full object path in the tree. |
Class |
int, null |
Kind of object (Computer/desktop, etc.). |
RAMSizeGB |
bigint, null |
RAM size. |
TotalHDDSizeGB |
float, null |
HDD size. |
HDDCount |
int, null |
Number of HDDs. |
TotalHDDFreeSpaceGB |
float, null |
Free space on the HDD. |
CPUName |
nvarchar(255), null |
CPU name. |
CPUCount |
int, null |
Number of CPUs. |
CPUFreq |
int, null |
CPU frequency. |
OS |
nvarchar(255), null |
OS name. |
LastSWDetected |
datetime, null |
Date of the last SW detection. |
LastHWDetected |
datetime, null |
Date of the last HW detection. |
Manufacturer |
nvarchar(255), null |
|
Serial number |
nvarchar(255), null |
|
Name |
nvarchar(255), null |
|
Model |
nvarchar(255), null |
|
Note |
nvarchar(255), null |
|
Warranty expiration |
datetime, null |
|
Vendor |
nvarchar(255), null |
|
Purchase date |
datetime, null |
|
Packing slip number |
nvarchar(255), null |
|
Inventory number |
nvarchar(255), null |
|
Price |
nvarchar(255), null |
|
IP address |
nvarchar(255), null |
|
Hostname |
nvarchar(255), null |
|
Size |
nvarchar(255), null |
|
Quantity |
nvarchar(255), null |
|
Disk interface |
nvarchar(255), null |
|
Cost center |
nvarchar(255), null |
|
MAC address |
nvarchar(255), null |
|
Last imported from AD |
datetime, null |
|
RAM size (GB) |
float, null |
|
Total hard disk capacity (GB) |
float, null |
|
Number of hard drives |
float, null |
|
Operating system |
nvarchar(255), null |
|
MAC addresses |
nvarchar(255), null |
|
IP addresses |
nvarchar(255), null |
|
Version |
nvarchar(255), null |
|
Refresh maximum |
nvarchar(255), null |
|
Frequency |
nvarchar(255), null |
|
Type |
nvarchar(255), null |
|
Diagonal |
nvarchar(255), null |
|
BIOS serial number |
nvarchar(255), null |
|
Maximum vertical resolution |
nvarchar(255), null |
|
Maximum horizontal resolution |
nvarchar(255), null |
|
RAM size |
nvarchar(255), null |
|
Maximum size |
nvarchar(255), null |
|
Occupied sockets |
nvarchar(255), null |
|
Sockets |
nvarchar(255), null |
|
Part of the domain |
nvarchar(255), null |
|
Last logged-on user (user name) |
nvarchar(255), null |
|
Person responsible for software |
nvarchar(255), null |
|
Number of logical CPU cores |
nvarchar(255), null |
|
CPU |
nvarchar(255), null |
|
Number of processors |
float, null |
|
Graphic card |
nvarchar(255), null |
|
Case kind |
nvarchar(255), null |
|
Monitor type |
nvarchar(255), null |
|
Screen resolution |
nvarchar(255), null |
|
Organization name |
nvarchar(255), null |
|
__order |
nvarchar(255), null |
|
User |
nvarchar(255), null |
|
Network branch name |
nvarchar(255), null |
|
Site name |
nvarchar(255), null |
|
Organization code |
nvarchar(255), null |
|
Address |
nvarchar(255), null |
|
Department |
nvarchar(255), null |
|
Room |
nvarchar(255), null |
|
Floor |
nvarchar(255), null |
|
Building |
nvarchar(255), null |
|
E-mail |
nvarchar(255), null |
|
Fax |
nvarchar(255), null |
|
Phone |
nvarchar(255), null |
|
Description |
nvarchar(255), null |
|
Segment |
nvarchar(255), null |
|
Subnet name |
nvarchar(255), null |
|
Division |
nvarchar(255), null |
|
Site |
nvarchar(255), null |
|
Subdivision |
nvarchar(255), null |
|
IMEI |
nvarchar(255), null |
|
Data recording medium |
nvarchar(255), null |
|
Center |
nvarchar(255), null |
|
IP phone |
nvarchar(255), null |
|
Pager |
nvarchar(255), null |
|
Home phone |
nvarchar(255), null |
|
ZIP code |
nvarchar(255), null |
|
State or Province |
nvarchar(255), null |
|
PO Box |
nvarchar(255), null |
|
Company |
nvarchar(255), null |
|
Country |
nvarchar(255), null |
|
Street |
nvarchar(255), null |
|
City |
nvarchar(255), null |
|
Position |
nvarchar(255), null |
|
Mobile phone |
nvarchar(255), null |
|
Subsidiary |
nvarchar(255), null |
|
Section |
nvarchar(255), null |
|
Ethernet 100 Mbit |
nvarchar(255), null |
|
Ethernet 10 Mbit |
nvarchar(255), null |
|
DVD write speed |
nvarchar(255), null |
|
CD write speed |
nvarchar(255), null |
|
DVD read speed |
nvarchar(255), null |
|
CD read speed |
nvarchar(255), null |
|
Computer kind |
nvarchar(255), null |
|
Facility |
nvarchar(255), null |
|
Office |
nvarchar(255), null |
|
Personal number |
nvarchar(255), null |
|
IRQ |
nvarchar(255), null |
|
IPX address |
nvarchar(255), null |
|
DHCP Server |
nvarchar(255), null |
|
DNS domain |
nvarchar(255), null |
|
Unit |
nvarchar(255), null |
|
Contact person |
nvarchar(255), null |
|
Query.DiskDriveCsy
HD drives in the ALVAO Asset Management in details of HW detection.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Id objektu |
int, not null |
Object identification number of a Computer type that contains a given drive. |
Logický disk |
nvarchar(255), null |
Logical drive name, e.g. “C:”. |
Kapacita (GB) |
float, null |
Drive capacity |
Využito (GB) |
float, null |
Used drive space |
Volné místo (GB) |
float, null |
Free drive space |
Volné místo (%) |
float, null |
The percentage of free space and drive capacity |
BitLocker |
nvarchar(12), not null |
It indicates whether the given drive is encrypted by BitLocker. The column may have the following values “On”, “Off” and “Unknown” (in Czech). |
Query.DiskDriveEnu
HD drives in the ALVAO Asset Management in details of HW detection.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Object id |
int, not null |
Object identification number of a Computer type that contains a given drive. |
Logical disk |
nvarchar(255), null |
Logical drive name, e.g. “C:”. |
Capacity (GB) |
float, null |
Drive capacity |
Used space (GB) |
float, null |
Used drive space |
Free space (GB) |
float, null |
Free drive space |
Free space (%) |
float, null |
The percentage of free space and drive capacity |
BitLocker |
nvarchar(7), not null |
It indicates whether the given drive is encrypted by BitLocker. The column may have the following values “On”, “Off” and “Unknown” (in English). |
Query.DocumentCsy
Documents in ALVAO Asset Management.
Only the objects and property values are shown that the user connected to the database is authorized to read. The view is used to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Datum vystavení |
datetime, null |
Document issue date (without time) |
Datum vystavení - Měsíc od |
datetime, null |
Date of the first day of month when the document was issued. |
Typ dokumentu |
nvarchar(255), null |
Document type |
Identifikační číslo |
nvarchar(255), null |
Document identification number |
Dodavatel |
nvarchar(255), null |
The vendor name (Document type = Invoice) |
Předávající |
nvarchar(255), null |
The name or title of the person handing over (Document type = Handover protocol) |
Přebírající |
nvarchar(255), null |
The name or title of the accepting person (Document type = Handover protocol) |
Identifikační číslo 2 |
nvarchar(255), null |
Document identification number 2 |
Poznámka |
nvarchar(max), null |
Note |
Zneplatněn (UTC) |
datetime, null |
Date and time of document record voiding in AM |
Vytvořil |
nvarchar(255), null |
User name of a person who created the document record in AM. |
Zneplatnil |
nvarchar(255), null |
User name of a person who made the document record in AM void. |
Query.DocumentEnu
Documents in ALVAO Asset Management.
Only the objects and property values are shown that the user connected to the database is authorized to read. The view is used to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Issue date |
datetime, null |
Document issue date (without time) |
Issue date - Month starting |
datetime, null |
Date of the first day of month when the document was issued. |
Document type |
nvarchar(255), null |
Document type |
Identification number |
nvarchar(255), null |
Document identification number |
Vendor |
nvarchar(255), null |
The vendor name (Document type = Invoice) |
Person handling over |
nvarchar(255), null |
The name or title of the person handing over (Document type = Handover protocol) |
Person accepting |
nvarchar(255), null |
The name or title of the accepting person (Document type = Handover protocol) |
Identification number 2 |
nvarchar(255), null |
Document identification number 2 |
Note |
nvarchar(max), null |
Note |
Voided (UTC) |
datetime, null |
Date and time of document record voiding in AM |
Created by |
nvarchar(255), null |
User name of a person who created the document record in AM. |
Voided by |
nvarchar(255), null |
User name of a person who made the document record in AM void. |
Query.HdSectionRightsLog
View of the list of changes in service permissions.
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
Column |
Type |
Description |
TimeStamp |
datetime, not null |
Change performance date and time (UTC) |
ModifiedByPerson |
nvarchar(518), not null |
The name of the user who did the change. |
HdSection |
nvarchar(518), null |
Service name |
HdSectionOld |
nvarchar(518), null |
Original service name |
Role |
nvarchar(518), null |
User group name which is the permission holder. |
RoleOld |
nvarchar(518), null |
User group name of a person who was originally a permission holder. |
Person |
nvarchar(518), null |
User name of a person who is the permission holder. |
PersonOld |
nvarchar(518), null |
User name of a person who was originally a permission holder. |
Operator |
bit, null |
Operator permissions |
OperatorOld |
bit, null |
Original operator permissions |
Solver |
bit, null |
Solver permissions |
SolverOld |
bit, null |
Original solver permissions |
SolverTake1 |
bit, null |
Solver permissions with the right to take the request over (main) |
SolverTake1Old |
bit, null |
Original solver permissions with the right to take the request over (main) |
SolverTake2 |
bit, null |
Solver permissions with the right to take the request over (secondary) |
SolverTake2Old |
bit, null |
Original solver permissions with the right to take the request over (secondary) |
Manager |
bit, null |
Manager permissions |
ManagerOld |
bit, null |
Original manager permissions |
Reader |
bit, null |
Reader permissions |
ReaderOld |
bit, null |
Original reader permissions |
ExceptionalSolver |
bit, null |
Irregular solver permissions |
ExceptionalSolverOld |
bit, null |
Original irregular solver permissions |
RequesterRole |
nvarchar(518), null |
Name of the group of requesters associated with the permissions (mapping of requesters to the solver team). |
RequesterRoleOld |
nvarchar(518), null |
Name of the group of requesters originally associated with the permissions (mapping of requesters to the solver team). |
dbo.Log
"Log" in AM.
Column |
Type |
Description |
Time |
datetime, null |
|
Author |
nvarchar(255), null |
|
Node Id |
int, null |
|
Description |
nvarchar(max), null |
|
Log Kind Id |
int, null |
|
History Argument Node Id |
int, null |
|
History Argument Node Name |
nvarchar(255), null |
|
History Operation |
nvarchar(255), null |
|
Notice Subject |
nvarchar(255), null |
|
Notice |
nvarchar(max), null |
|
Document Id |
nvarchar(255), null |
|
Document Id2 |
nvarchar(255), null |
|
Document Kind Id |
int, null |
|
Document Link |
int, null |
|
Document Memo |
nvarchar(max), null |
|
Document Reseller |
nvarchar(255), null |
|
Document Source Node Id |
int, null |
|
Document Destination Node Id |
int, null |
|
Sw Installed |
datetime, null |
|
Sw Detected |
datetime, null |
|
Sw Uninstalled |
datetime, null |
|
Sw Removal Detected |
datetime, null |
|
Sw Product |
nvarchar(1023), null |
|
Sw Detected Product Name |
nvarchar(255), null |
|
Sw Detected Product Version |
nvarchar(255), null |
|
Sw Detected Product Id |
nvarchar(255), null |
|
Sw Detected CD Key |
nvarchar(255), null |
|
Sw Memo |
nvarchar(max), null |
|
Ticket Id |
int, null |
|
Ticket Tag |
nvarchar(255), null |
|
Ticket |
nvarchar(1024), null |
|
Ticket Service |
nvarchar(255), null |
|
Ticket Status |
nvarchar(255), null |
|
Ticket Sla |
nvarchar(255), null |
|
Lend Asset Id |
nvarchar(255), null |
|
Lend Media Type |
nvarchar(255), null |
|
Lend Media Title |
nvarchar(255), null |
|
Lend Media Location |
nvarchar(255), null |
|
Borrower |
nvarchar(255), null |
|
Lended |
datetime, null |
|
Returned |
datetime, null |
|
dbo.Node
"Objects" in AM.
Column |
Type |
Description |
Node Id |
int, not null |
|
Query.Node
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectCsy,
resp. Query.ObjectEnu instead). The view with all objects in Asset that are not hidden, or in Disposed assets.
In addition to the described columns, the table contains the value of the 100 most used properties. Only the objects and property values that the user connected to the database is authorized to read are shown.
The column name is always the same as the property name.
Column |
Type |
Description |
NodeId |
int, not null |
Node ID of the object in the tree. |
ParentNodeId |
int, null |
Node ID of the parent's object in the tree. |
UserNodeId |
int, null |
Node ID of the object owner's object in the tree. NULL, if the computer is not in the tree under the Object of the User type. |
Class |
nvarchar(255), null |
Object kind name. |
NodeName |
nvarchar(255), null |
Object name. |
NodePath |
nvarchar(1024), null |
Full object path in the tree. |
Manufacturer |
nvarchar(255), null |
|
Serial number |
nvarchar(255), null |
|
Name |
nvarchar(255), null |
|
Model |
nvarchar(255), null |
|
Note |
nvarchar(255), null |
|
Warranty expiration |
datetime, null |
|
Vendor |
nvarchar(255), null |
|
Purchase date |
datetime, null |
|
Packing slip number |
nvarchar(255), null |
|
Inventory number |
nvarchar(255), null |
|
Price |
nvarchar(255), null |
|
IP address |
nvarchar(255), null |
|
Hostname |
nvarchar(255), null |
|
Size |
nvarchar(255), null |
|
Quantity |
nvarchar(255), null |
|
Disk interface |
nvarchar(255), null |
|
Cost center |
nvarchar(255), null |
|
MAC address |
nvarchar(255), null |
|
Last imported from AD |
datetime, null |
|
RAM size (GB) |
float, null |
|
Total hard disk capacity (GB) |
float, null |
|
Number of hard drives |
float, null |
|
Operating system |
nvarchar(255), null |
|
MAC addresses |
nvarchar(255), null |
|
IP addresses |
nvarchar(255), null |
|
Version |
nvarchar(255), null |
|
Refresh maximum |
nvarchar(255), null |
|
Frequency |
nvarchar(255), null |
|
Type |
nvarchar(255), null |
|
Diagonal |
nvarchar(255), null |
|
BIOS serial number |
nvarchar(255), null |
|
Maximum vertical resolution |
nvarchar(255), null |
|
Maximum horizontal resolution |
nvarchar(255), null |
|
RAM size |
nvarchar(255), null |
|
Maximum size |
nvarchar(255), null |
|
Occupied sockets |
nvarchar(255), null |
|
Sockets |
nvarchar(255), null |
|
Part of the domain |
nvarchar(255), null |
|
Last logged-on user (user name) |
nvarchar(255), null |
|
Person responsible for software |
nvarchar(255), null |
|
Number of logical CPU cores |
nvarchar(255), null |
|
CPU |
nvarchar(255), null |
|
Number of processors |
float, null |
|
Graphic card |
nvarchar(255), null |
|
Case kind |
nvarchar(255), null |
|
Monitor type |
nvarchar(255), null |
|
Screen resolution |
nvarchar(255), null |
|
Organization name |
nvarchar(255), null |
|
__order |
nvarchar(255), null |
|
User |
nvarchar(255), null |
|
Network branch name |
nvarchar(255), null |
|
Site name |
nvarchar(255), null |
|
Organization code |
nvarchar(255), null |
|
Address |
nvarchar(255), null |
|
Department |
nvarchar(255), null |
|
Room |
nvarchar(255), null |
|
Floor |
nvarchar(255), null |
|
Building |
nvarchar(255), null |
|
E-mail |
nvarchar(255), null |
|
Fax |
nvarchar(255), null |
|
Phone |
nvarchar(255), null |
|
Description |
nvarchar(255), null |
|
Segment |
nvarchar(255), null |
|
Subnet name |
nvarchar(255), null |
|
Division |
nvarchar(255), null |
|
Site |
nvarchar(255), null |
|
Subdivision |
nvarchar(255), null |
|
IMEI |
nvarchar(255), null |
|
Data recording medium |
nvarchar(255), null |
|
Center |
nvarchar(255), null |
|
IP phone |
nvarchar(255), null |
|
Pager |
nvarchar(255), null |
|
Home phone |
nvarchar(255), null |
|
ZIP code |
nvarchar(255), null |
|
State or Province |
nvarchar(255), null |
|
PO Box |
nvarchar(255), null |
|
Company |
nvarchar(255), null |
|
Country |
nvarchar(255), null |
|
Street |
nvarchar(255), null |
|
City |
nvarchar(255), null |
|
Position |
nvarchar(255), null |
|
Mobile phone |
nvarchar(255), null |
|
Subsidiary |
nvarchar(255), null |
|
Section |
nvarchar(255), null |
|
Ethernet 100 Mbit |
nvarchar(255), null |
|
Ethernet 10 Mbit |
nvarchar(255), null |
|
DVD write speed |
nvarchar(255), null |
|
CD write speed |
nvarchar(255), null |
|
DVD read speed |
nvarchar(255), null |
|
CD read speed |
nvarchar(255), null |
|
Computer kind |
nvarchar(255), null |
|
Facility |
nvarchar(255), null |
|
Office |
nvarchar(255), null |
|
Personal number |
nvarchar(255), null |
|
IRQ |
nvarchar(255), null |
|
IPX address |
nvarchar(255), null |
|
DHCP Server |
nvarchar(255), null |
|
DNS domain |
nvarchar(255), null |
|
Unit |
nvarchar(255), null |
|
Contact person |
nvarchar(255), null |
|
Query.NodeDiary
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectEnu respectively, view instead.) The view with the log for objects.
Column |
Type |
Description |
NodeId |
int, null |
Node ID of the object in the tree. |
Subject |
nvarchar(max), null |
The text of the object log item title. |
Date |
datetime, null |
Date of the record insert. |
Flag |
int, null |
As far as the object history record is concerned, it contains the value determining the even kind. For more information, please refer to tblHistory. |
Text |
nvarchar(max), null |
The text of the object log item. |
Type |
int, not null |
0=object history, 1=object note. |
Query.NodeParent
View with all objects in Asset and their child objects (including indirect links - deep immersion).
Column |
Type |
Description |
ChildNodeId |
int, not null |
Node ID of the object in the tree. |
ParentNodeId |
int, not null |
Node ID of the parent object in the tree. |
Query.NodeRightLog
View of the list of changes in permissions in the objects tree.
Column |
Type |
Description |
TimeStamp |
datetime, not null |
Date and time of the change execution. |
ModifiedBy |
nvarchar(255), not null |
Logged-in user name. |
User |
nvarchar(255), null |
User name. |
Group |
nvarchar(255), null |
Group name. |
Object |
nvarchar(255), not null |
Object name. |
ObjectOld |
nvarchar(255), null |
Object name - the previous value. |
Recursive |
bit, not null |
Check box inclusive of child objects. |
RecursiveOld |
bit, null |
Check box inclusive of child objects - the previous value. |
Class |
nvarchar(255), null |
Object kind name. |
ClassOld |
nvarchar(255), null |
Object kind name - the previous value. |
Read |
bit, null |
Permission to read. |
ReadOld |
bit, null |
Permission to read - the previous value. |
Write |
bit, null |
Permission to edit. |
WriteOld |
bit, null |
Permission to edit - the previous value. |
Move |
bit, null |
Permission to move. |
MoveOld |
bit, null |
Permission to move - the previous value. |
Create |
bit, null |
Permission to create any objects. |
CreateOld |
bit, null |
Permission to create any objects - the previous value. |
Delete |
bit, null |
Permission to delete. |
DeleteOld |
bit, null |
Permission to delete - the previous value. |
Query.ObjectCsy
Objects in ALVAO Asset Management. Hidden and removed objects are not displayed.
In addition to described columns, the view contains the values of 100 most used properties. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view serves to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Id objektu |
int, not null |
Object identification number (tblNode.intNodeId) |
Název objektu |
nvarchar(255), null |
Object name |
Druh objektu |
nvarchar(255), null |
Object kind |
Cesta ve stromu |
nvarchar(1024), null |
Path in tree (without the object name). Contains an empty chain for root objects. |
Objekt typu počítač |
nvarchar(3), not null |
It indicates whether the given object is of Computer type. The column may have the following values “Yes” and “No” (in Czech). |
Vytvořeno (UTC) |
datetime, null |
Object creation date and time |
Vytvořeno - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the object was created. |
Manufacturer |
nvarchar(255), null |
|
Serial number |
nvarchar(255), null |
|
Name |
nvarchar(255), null |
|
Model |
nvarchar(255), null |
|
Note |
nvarchar(255), null |
|
Warranty expiration |
datetime, null |
|
Vendor |
nvarchar(255), null |
|
Purchase date |
datetime, null |
|
Packing slip number |
nvarchar(255), null |
|
Inventory number |
nvarchar(255), null |
|
Price |
nvarchar(255), null |
|
IP address |
nvarchar(255), null |
|
Hostname |
nvarchar(255), null |
|
Size |
nvarchar(255), null |
|
Quantity |
nvarchar(255), null |
|
Disk interface |
nvarchar(255), null |
|
Cost center |
nvarchar(255), null |
|
MAC address |
nvarchar(255), null |
|
Last imported from AD |
datetime, null |
|
RAM size (GB) |
float, null |
|
Total hard disk capacity (GB) |
float, null |
|
Number of hard drives |
float, null |
|
Operating system |
nvarchar(255), null |
|
MAC addresses |
nvarchar(255), null |
|
IP addresses |
nvarchar(255), null |
|
Version |
nvarchar(255), null |
|
Refresh maximum |
nvarchar(255), null |
|
Frequency |
nvarchar(255), null |
|
Type |
nvarchar(255), null |
|
Diagonal |
nvarchar(255), null |
|
BIOS serial number |
nvarchar(255), null |
|
Maximum vertical resolution |
nvarchar(255), null |
|
Maximum horizontal resolution |
nvarchar(255), null |
|
RAM size |
nvarchar(255), null |
|
Maximum size |
nvarchar(255), null |
|
Occupied sockets |
nvarchar(255), null |
|
Sockets |
nvarchar(255), null |
|
Part of the domain |
nvarchar(255), null |
|
Last logged-on user (user name) |
nvarchar(255), null |
|
Person responsible for software |
nvarchar(255), null |
|
Number of logical CPU cores |
nvarchar(255), null |
|
CPU |
nvarchar(255), null |
|
Number of processors |
float, null |
|
Graphic card |
nvarchar(255), null |
|
Case kind |
nvarchar(255), null |
|
Monitor type |
nvarchar(255), null |
|
Screen resolution |
nvarchar(255), null |
|
Organization name |
nvarchar(255), null |
|
__order |
nvarchar(255), null |
|
User |
nvarchar(255), null |
|
Network branch name |
nvarchar(255), null |
|
Site name |
nvarchar(255), null |
|
Organization code |
nvarchar(255), null |
|
Address |
nvarchar(255), null |
|
Department |
nvarchar(255), null |
|
Room |
nvarchar(255), null |
|
Floor |
nvarchar(255), null |
|
Building |
nvarchar(255), null |
|
E-mail |
nvarchar(255), null |
|
Fax |
nvarchar(255), null |
|
Phone |
nvarchar(255), null |
|
Description |
nvarchar(255), null |
|
Segment |
nvarchar(255), null |
|
Subnet name |
nvarchar(255), null |
|
Division |
nvarchar(255), null |
|
Site |
nvarchar(255), null |
|
Subdivision |
nvarchar(255), null |
|
IMEI |
nvarchar(255), null |
|
Data recording medium |
nvarchar(255), null |
|
Center |
nvarchar(255), null |
|
IP phone |
nvarchar(255), null |
|
Pager |
nvarchar(255), null |
|
Home phone |
nvarchar(255), null |
|
ZIP code |
nvarchar(255), null |
|
State or Province |
nvarchar(255), null |
|
PO Box |
nvarchar(255), null |
|
Company |
nvarchar(255), null |
|
Country |
nvarchar(255), null |
|
Street |
nvarchar(255), null |
|
City |
nvarchar(255), null |
|
Position |
nvarchar(255), null |
|
Mobile phone |
nvarchar(255), null |
|
Subsidiary |
nvarchar(255), null |
|
Section |
nvarchar(255), null |
|
Ethernet 100 Mbit |
nvarchar(255), null |
|
Ethernet 10 Mbit |
nvarchar(255), null |
|
DVD write speed |
nvarchar(255), null |
|
CD write speed |
nvarchar(255), null |
|
DVD read speed |
nvarchar(255), null |
|
CD read speed |
nvarchar(255), null |
|
Computer kind |
nvarchar(255), null |
|
Facility |
nvarchar(255), null |
|
Office |
nvarchar(255), null |
|
Personal number |
nvarchar(255), null |
|
IRQ |
nvarchar(255), null |
|
IPX address |
nvarchar(255), null |
|
DHCP Server |
nvarchar(255), null |
|
DNS domain |
nvarchar(255), null |
|
Unit |
nvarchar(255), null |
|
Contact person |
nvarchar(255), null |
|
Query.ObjectEnu
Objects in ALVAO Asset Management. Hidden and removed objects are not displayed.
In addition to described columns, the view contains the values of 100 most used properties. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view serves to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Object id |
int, not null |
Object identification number (tblNode.intNodeId) |
Object name |
nvarchar(255), null |
Object name |
Object kind |
nvarchar(255), null |
Object kind |
Path in tree |
nvarchar(1024), null |
Path in tree (without the object name). Contains an empty chain for root objects. |
Computer type object |
nvarchar(3), not null |
It indicates whether the given object is of Computer type. The column may have the following values “Yes” and “No” (in English). |
Created (UTC) |
datetime, null |
Object creation date and time |
Created - Month starting (UTC) |
datetime, null |
Date of the first day of month when the object was created. |
Manufacturer |
nvarchar(255), null |
|
Serial number |
nvarchar(255), null |
|
Name |
nvarchar(255), null |
|
Model |
nvarchar(255), null |
|
Note |
nvarchar(255), null |
|
Warranty expiration |
datetime, null |
|
Vendor |
nvarchar(255), null |
|
Purchase date |
datetime, null |
|
Packing slip number |
nvarchar(255), null |
|
Inventory number |
nvarchar(255), null |
|
Price |
nvarchar(255), null |
|
IP address |
nvarchar(255), null |
|
Hostname |
nvarchar(255), null |
|
Size |
nvarchar(255), null |
|
Quantity |
nvarchar(255), null |
|
Disk interface |
nvarchar(255), null |
|
Cost center |
nvarchar(255), null |
|
MAC address |
nvarchar(255), null |
|
Last imported from AD |
datetime, null |
|
RAM size (GB) |
float, null |
|
Total hard disk capacity (GB) |
float, null |
|
Number of hard drives |
float, null |
|
Operating system |
nvarchar(255), null |
|
MAC addresses |
nvarchar(255), null |
|
IP addresses |
nvarchar(255), null |
|
Version |
nvarchar(255), null |
|
Refresh maximum |
nvarchar(255), null |
|
Frequency |
nvarchar(255), null |
|
Type |
nvarchar(255), null |
|
Diagonal |
nvarchar(255), null |
|
BIOS serial number |
nvarchar(255), null |
|
Maximum vertical resolution |
nvarchar(255), null |
|
Maximum horizontal resolution |
nvarchar(255), null |
|
RAM size |
nvarchar(255), null |
|
Maximum size |
nvarchar(255), null |
|
Occupied sockets |
nvarchar(255), null |
|
Sockets |
nvarchar(255), null |
|
Part of the domain |
nvarchar(255), null |
|
Last logged-on user (user name) |
nvarchar(255), null |
|
Person responsible for software |
nvarchar(255), null |
|
Number of logical CPU cores |
nvarchar(255), null |
|
CPU |
nvarchar(255), null |
|
Number of processors |
float, null |
|
Graphic card |
nvarchar(255), null |
|
Case kind |
nvarchar(255), null |
|
Monitor type |
nvarchar(255), null |
|
Screen resolution |
nvarchar(255), null |
|
Organization name |
nvarchar(255), null |
|
__order |
nvarchar(255), null |
|
User |
nvarchar(255), null |
|
Network branch name |
nvarchar(255), null |
|
Site name |
nvarchar(255), null |
|
Organization code |
nvarchar(255), null |
|
Address |
nvarchar(255), null |
|
Department |
nvarchar(255), null |
|
Room |
nvarchar(255), null |
|
Floor |
nvarchar(255), null |
|
Building |
nvarchar(255), null |
|
E-mail |
nvarchar(255), null |
|
Fax |
nvarchar(255), null |
|
Phone |
nvarchar(255), null |
|
Description |
nvarchar(255), null |
|
Segment |
nvarchar(255), null |
|
Subnet name |
nvarchar(255), null |
|
Division |
nvarchar(255), null |
|
Site |
nvarchar(255), null |
|
Subdivision |
nvarchar(255), null |
|
IMEI |
nvarchar(255), null |
|
Data recording medium |
nvarchar(255), null |
|
Center |
nvarchar(255), null |
|
IP phone |
nvarchar(255), null |
|
Pager |
nvarchar(255), null |
|
Home phone |
nvarchar(255), null |
|
ZIP code |
nvarchar(255), null |
|
State or Province |
nvarchar(255), null |
|
PO Box |
nvarchar(255), null |
|
Company |
nvarchar(255), null |
|
Country |
nvarchar(255), null |
|
Street |
nvarchar(255), null |
|
City |
nvarchar(255), null |
|
Position |
nvarchar(255), null |
|
Mobile phone |
nvarchar(255), null |
|
Subsidiary |
nvarchar(255), null |
|
Section |
nvarchar(255), null |
|
Ethernet 100 Mbit |
nvarchar(255), null |
|
Ethernet 10 Mbit |
nvarchar(255), null |
|
DVD write speed |
nvarchar(255), null |
|
CD write speed |
nvarchar(255), null |
|
DVD read speed |
nvarchar(255), null |
|
CD read speed |
nvarchar(255), null |
|
Computer kind |
nvarchar(255), null |
|
Facility |
nvarchar(255), null |
|
Office |
nvarchar(255), null |
|
Personal number |
nvarchar(255), null |
|
IRQ |
nvarchar(255), null |
|
IPX address |
nvarchar(255), null |
|
DHCP Server |
nvarchar(255), null |
|
DNS domain |
nvarchar(255), null |
|
Unit |
nvarchar(255), null |
|
Contact person |
nvarchar(255), null |
|
Query.ObjectLastDetectionCsy
Last detection of a specific computer in ALVAO Asset Management.
Only those objects and property values are shown that the user connected to the database is authorized to read. The view serves to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Id objektu |
int, not null |
Object identification number |
Datum poslední detekce HW (UTC) |
datetime, null |
Last HW detection date and time |
Datum poslední detekce HW - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the last HW detection was performed. |
Datum poslední detekce SW (UTC) |
datetime, null |
Last SW detection date and time |
Datum poslední detekce SW - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the last SW detection was performed. |
Stáří poslední detekce HW |
nvarchar(16), not null |
Last HW detection age. The column may have the following values: “undetected“, “1 week“, “1 month“, “3 months“, “1 year“ and “older than 1 year“ (in Czech). |
Stáří poslední detekce SW |
nvarchar(16), not null |
Last SW detection age. The column may have the following values: “undetected“, “1 week“, “1 month“, “3 months“, “1 year“ and “older than 1 year“ (in Czech). |
Metoda poslední detekce HW |
nvarchar(255), null |
Last HW detection method |
Metoda poslední detekce SW |
nvarchar(255), null |
Last SW detection method |
Query.ObjectLastDetectionEnu
Last detection of a specific computer in ALVAO Asset Management.
Only those objects and property values are shown that the user connected to the database is authorized to read. The view serves to create reports and analyses.
If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Object id |
int, not null |
Object identification number |
Last HW detection date (UTC) |
datetime, null |
Last HW detection date and time |
Last HW detection date - Month starting (UTC) |
datetime, null |
Date of the first day of month when the last HW detection was performed. |
Last SW detection date (UTC) |
datetime, null |
Last SW detection date and time |
Last SW detection date - Month starting (UTC) |
datetime, null |
Date of the first day of month when the last SW detection was performed. |
Last HW detection age |
nvarchar(17), not null |
Last HW detection age. The column may have the following values: “undetected“, “1 week“, “1 month“, “3 months“, “1 year“ and “older than 1 year“ (in English). |
Last SW detection age |
nvarchar(17), not null |
Last SW detection age. The column may have the following values: “undetected“, “1 week“, “1 month“, “3 months“, “1 year“ and “older than 1 year“ (in English). |
Last HW detection method |
nvarchar(255), null |
Last HW detection method |
Last SW detection method |
nvarchar(255), null |
Last SW detection method |
Query.ObjectLogCsy
Object log in ALVAO Asset Management, see AM Console - Log tab.
The records of hidden or deleted objects do not appear. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Id objektu |
int, null |
Object identification number associated to the record. |
Nadpis |
nvarchar(max), null |
Record title |
Zpráva |
nvarchar(max), null |
Record text |
Datum záznamu (UTC) |
datetime, null |
Record creation date and time |
Datum záznamu - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the record was created. |
Datum záznamu - Týden od (UTC) |
datetime, null |
Date of the first day of week when the record was created. |
Datum záznamu - Rok |
int, null |
Year of record creation |
Datum záznamu - Měsíc |
int, null |
Month of record creation. |
Uživatel |
nvarchar(255), null |
User name of a person who created the record. |
Druh záznamu |
nvarchar(255), null |
Record kind |
Query.ObjectLogEnu
Object log in ALVAO Asset Management, see AM Console - Log tab.
The records of hidden or deleted objects do not appear. Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Object id |
int, null |
Object identification number associated to the record. |
Title |
nvarchar(max), null |
Record title |
Message |
nvarchar(max), null |
Record text |
Record date (UTC) |
datetime, null |
Record creation date and time |
Record date - Month starting (UTC) |
datetime, null |
Date of the first day of month when the record was created. |
Record date - Week starting (UTC) |
datetime, null |
Date of the first day of week when the record was created. |
Record date - Year |
int, null |
Year of record creation |
Record date - Month |
int, null |
Month of record creation. |
User |
nvarchar(255), null |
User name of a person who created the record. |
Record kind |
nvarchar(255), null |
Record kind |
Query.RequestContinualResponseCsy
Continuous informing of the requester by the solver team in requests within the ALVAO Service Desk. Continuous informing is a message sent from the vendors to the customer during the solution of their request; such messages are not reactions to a previous message from the customer. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, not null |
The request identification number. |
Název požadavku |
nvarchar(1024), null |
|
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Kategorie |
nvarchar(255), null |
|
Řešitel |
nvarchar(255), null |
Name and surname of the solver. |
Termín (UTC) |
datetime, null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Datum (UTC) |
datetime, null |
Date of message sending. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week in which the message was sent. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month in which the message was sent. |
Rok (UTC) |
int, null |
year in which the message was sent. |
Čtvrtletí (UTC) |
int, null |
Quarter in which the message was sent (1-4). |
Měsíc (UTC) |
int, null |
Month in which the message was sent (1-12). |
Týden (UTC) |
int, null |
Week in which the message was sent (1-53). |
Hodina (UTC) |
int, null |
Hour in which the message was sent (0-23). |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Nejvyšší požadavek |
int, null |
Identification number of the root parent request. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the service tree. |
Informoval |
nvarchar(255), null |
Name and surname of the solver who sent the message. |
Doba (hodiny) |
float, not null |
Time elapsed from the sending of the previous message from the supplier to the sending of this message, in hours. |
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Proces |
nvarchar(30), null |
Process name. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestContinualResponseEnu
Continuous informing of the requester by the solver team in requests within the ALVAO Service Desk. Continuous informing is a message sent from the vendors to the customer during the solution of their request; such messages are not reactions to a previous message from the customer. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, not null |
The request identification number. |
Request name |
nvarchar(1024), null |
|
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Category |
nvarchar(255), null |
|
Solver |
nvarchar(255), null |
Name and surname of the solver. |
Due date (UTC) |
datetime, null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
Date (UTC) |
datetime, null |
Date of message sending. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week in which the message was sent. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month in which the message was sent. |
Year (UTC) |
int, null |
year in which the message was sent. |
Quarter (UTC) |
int, null |
Quarter in which the message was sent (1-4). |
Month (UTC) |
int, null |
Month in which the message was sent (1-12). |
Week (UTC) |
int, null |
Week in which the message was sent (1-53). |
Hour (UTC) |
int, null |
Hour in which the message was sent (0-23). |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Highest request |
int, null |
Identification number of the root parent request. |
Highest service |
nvarchar(255), null |
Name of root service in the service tree. |
Informed by |
nvarchar(255), null |
Name and surname of the solver who sent the message. |
Time (hours) |
float, not null |
Time elapsed from the sending of the previous message from the supplier to the sending of this message, in hours. |
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Process |
nvarchar(30), null |
Process name. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RequestCsy
Requests in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, not null |
The request identification number. |
Nejvyšší požadavek |
int, null |
Identification number of the root parent request. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the service tree. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
Skupina |
nvarchar(255), null |
|
Název požadavku |
nvarchar(1024), null |
|
Řešitel |
nvarchar(255), null |
Name and surname of the solver. |
Oddělení (řešitel) |
nvarchar(255), null |
Name of the solver’s department. |
Oddělení (žadatel) |
nvarchar(255), null |
Name of the requester’s department |
Funkce (řešitel) |
nvarchar(255), null |
Name of the solver’s job title. |
Funkce (žadatel) |
nvarchar(255), null |
Name of the requester’s job title. |
Kategorie |
nvarchar(255), null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Priorita |
nvarchar(max), null |
Priority name. |
Proces |
nvarchar(30), null |
Process name. |
SLA |
nvarchar(255), null |
SLA name. |
Stav |
nvarchar(255), null |
Request status name. |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Způsob podání |
nvarchar(255), null |
Request submission method, e.g., e-mail, phone, form. |
Datum (UTC) |
datetime, null |
Date of request creation. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week in which the request was created. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month in which the request was created. |
Rok (UTC) |
int, null |
Year of request creation. |
Čtvrtletí (UTC) |
int, null |
Quarter in which the request was created (1-4). |
Měsíc (UTC) |
int, null |
Month in which the request was created (1-12). |
Týden (UTC) |
int, null |
Week of request creation (1-53). |
Den v týdnu (UTC) |
int, null |
Day of the week of request creation (1-7). |
Hodina (UTC) |
int, null |
Hour in which the request was created (0-23). |
Hrubý stav |
nvarchar(8), not null |
Name of general status (Open, Resolved, Closed, Deleted) |
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Doba otevření (hodiny v provozní době) |
float, not null |
Time in hours from request creation until its closing, or until present, if the request is not closed. |
První reakce (UTC) |
datetime, null |
Date and time of the first response performance. |
První reakce - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the first response was performed. |
První reakce - Týden od (UTC) |
datetime, null |
Date of the first day of week when the first response was performed. |
Termín první reakce (UTC) |
datetime, null |
Date and time of the first response deadline according to SLA. |
Doba do první reakce (hodiny v provozní době) |
float, null |
Time in hours from request creation until the first response performance. In case that the request does not have the first response completed, the value is null. |
Plnění SLA - První reakce - Zbývá (hodiny v provozní době) |
float, null |
Time in hours representing the time until the first response deadline. In case that the date of the first response is not guaranteed or the first response has already been performed, the value is null. |
Plnění SLA - První reakce - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the first response was or was to be performed (if not performed in time). In case that the date of the first response is not guaranteed, the value is null. |
Plnění SLA - První reakce - Týden od (UTC) |
datetime, null |
Date of the first day of week when the first response was or was to be performed (if not performed in time). In case that the date of the first response is not guaranteed, the value is null. |
Plnění SLA - První reakce |
varchar, null |
The “fulfilled” value if the first response deadline was fulfilled according to SLA. The “breached” value if the first response deadline was not fulfilled. The “null” value if the first response deadline is not guaranteed or if the first response has not been performed and the deadline according to SLA is not exceeded yet. |
Vyřešeno (UTC) |
datetime, null |
Date and time of the first response deadline according to SLA. |
Vyřešeno - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the request was solved. |
Vyřešeno - Týden od (UTC) |
datetime, null |
Date of the first day of week when the request was solved. |
Termín vyřešení (UTC) |
datetime, null |
Date and time of the solution deadline. If SLA is paused due to waiting for requester or the deadline is not determined, the value is null. |
Doba do vyřešení (hodiny v provozní době) |
float, null |
Time in hours from request creation until it is resolved. In case that the request is not resolved, the value is null. |
Plnění SLA - Vyřešení - Zbývá (hodiny v provozní době) |
float, null |
Time in hours representing the time until the request resolution deadline. In case that the date for request resolution is not guaranteed or the request has already been resolved, the value is null. |
Plnění SLA - Vyřešení - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the request was or was to be resolved (if not resolved in time). In case that the date for request resolution is not guaranteed, the value is null. |
Plnění SLA - Vyřešení - Týden od (UTC) |
datetime, null |
Date of the first day of week when the request was or was to be resolved (if not resolved in time). In case that the date for request resolution is not guaranteed, the value is null. |
Plnění SLA - Vyřešení |
varchar, null |
The “fulfilled” value if the requests resolution deadline was fulfilled according to SLA. The “breached” value if the solution deadline was not fulfilled. The “null” value if the request resolution deadline is not guaranteed or if the request has not been resolved and the resolution deadline according to SLA is not exceeded yet. |
URL požadavku |
nvarchar(2072), null |
Request URL in ALVAO WebApp. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestEnu
Requests in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, not null |
The request identification number. |
Highest request |
int, null |
Identification number of the root parent request. |
Highest service |
nvarchar(255), null |
Name of root service in the service tree. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
Group |
nvarchar(255), null |
|
Request name |
nvarchar(1024), null |
|
Solver |
nvarchar(255), null |
Name and surname of the solver. |
Department (solver) |
nvarchar(255), null |
Name of the solver’s department. |
Department (requester) |
nvarchar(255), null |
Name of the requester’s department |
Job title (solver) |
nvarchar(255), null |
|
Job title (requester) |
nvarchar(255), null |
|
Category |
nvarchar(255), null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
Priority |
nvarchar(max), null |
Priority name. |
Process |
nvarchar(30), null |
Process name. |
SLA |
nvarchar(255), null |
SLA name. |
Status |
nvarchar(255), null |
Request status name. |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Submission method |
nvarchar(255), null |
Request submission method, e.g., e-mail, phone, form. |
Date (UTC) |
datetime, null |
Date of request creation. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week in which the request was created. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month in which the request was created. |
Year (UTC) |
int, null |
Year of request creation. |
Quarter (UTC) |
int, null |
Quarter in which the request was created (1-4). |
Month (UTC) |
int, null |
Month in which the request was created (1-12). |
Week (UTC) |
int, null |
Week of request creation (1-53). |
Weekday (UTC) |
int, null |
Day of the week of request creation (1-7). |
Hour (UTC) |
int, null |
Hour in which the request was created (0-23). |
Overall status |
nvarchar(8), not null |
Name of general status (Open, Resolved, Closed, Deleted) |
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Time open (in operating hours) |
float, not null |
Time in hours from request creation until its closing, or until present, if the request is not closed. |
First response (UTC) |
datetime, null |
Date and time of the first response performance. |
First response - Month starting (UTC) |
datetime, null |
Date of the first day of month when the first response was performed. |
First response - Week starting (UTC) |
datetime, null |
Date of the first day of week when the first response was performed. |
First response due date (UTC) |
datetime, null |
Date and time of the first response deadline according to SLA. |
First response time (in opening operating hours) |
float, null |
Time in hours from request creation until the first response performance. In case that the request does not have the first response completed, the value is null. |
SLA compliance - First response - Remaining (in operating hours) |
float, null |
Time in hours representing the time until the first response deadline. In case that the date of the first response is not guaranteed or the first response has already been performed, the value is null. |
SLA compliance - First response - Month starting (UTC) |
datetime, null |
Date of the first day of month when the first response was or was to be performed (if not performed in time). In case that the date of the first response is not guaranteed, the value is null. |
SLA compliance - First response - Week starting (UTC) |
datetime, null |
Date of the first day of week when the first response was or was to be performed (if not performed in time). In case that the date of the first response is not guaranteed, the value is null. |
SLA compliance - First response |
varchar, null |
The “fulfilled” value if the first response deadline was fulfilled according to SLA. The “breached” value if the first response deadline was not fulfilled. The “null” value if the first response deadline is not guaranteed or if the first response has not been performed and the deadline according to SLA is not exceeded yet. |
Resolved (UTC) |
datetime, null |
Date and time of the first response deadline according to SLA. |
Resolved - Month starting (UTC) |
datetime, null |
Date of the first day of month when the request was solved. |
Resolved - Week starting (UTC) |
datetime, null |
Date of the first day of week when the request was solved. |
Resolution due date (UTC) |
datetime, null |
Date and time of the solution deadline. If SLA is paused due to waiting for requester or the deadline is not determined, the value is null. |
Resolution time (in opening hours) |
float, null |
Time in hours from request creation until it is resolved. In case that the request is not resolved, the value is null. |
SLA compliance - Resolution - Remaining (in opening hours) |
float, null |
Time in hours representing the time until the request resolution deadline. In case that the date for request resolution is not guaranteed or the request has already been resolved, the value is null. |
SLA compliance - Resolution - Month starting (UTC) |
datetime, null |
Date of the first day of month when the request was or was to be resolved (if not resolved in time). In case that the date for request resolution is not guaranteed, the value is null. |
SLA compliance - Resolution - Week starting (UTC) |
datetime, null |
Date of the first day of week when the request was or was to be resolved (if not resolved in time). In case that the date for request resolution is not guaranteed, the value is null. |
SLA compliance - Resolution |
varchar, null |
The “fulfilled” value if the requests resolution deadline was fulfilled according to SLA. The “breached” value if the solution deadline was not fulfilled. The “null” value if the request resolution deadline is not guaranteed or if the request has not been resolved and the resolution deadline according to SLA is not exceeded yet. |
Request URL |
nvarchar(2072), null |
Request URL in ALVAO WebApp. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RequestFirstReactionCsy
First reaction of the solver team in requests within the ALVAO Service Desk. The first reaction is the first message which the service vendor gave to the customer from receipt of their request. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, not null |
The request identification number. |
Nejvyšší požadavek |
int, null |
Identification number of the root linked parent request. |
Název požadavku |
nvarchar(1024), null |
|
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the service tree. |
SLA |
nvarchar(255), null |
SLA name. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Kategorie |
nvarchar(255), null |
|
Datum (UTC) |
datetime, null |
Date of first reaction. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week of the first reaction. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month of the first reaction. |
Rok (UTC) |
int, null |
Year of the first reaction. |
Čtvrtletí (UTC) |
int, null |
Quarter of the first reaction. |
Měsíc (UTC) |
int, null |
Month of the first reaction. |
Týden (UTC) |
int, null |
Week of the first reaction. |
Hodina (UTC) |
int, null |
Hour of the first reaction. |
Termín (UTC) |
datetime, null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Doba do reakce (hodiny) |
float, not null |
Hours until first reaction. |
Překročení SLA (hodiny) |
float, null |
By how many hours was the SLA first reaction deadline exceeded. |
Splnění SLA (hodiny) |
float, null |
How many hours earlier was the first reaction met than as required by the SLA limit. |
Řešitel |
nvarchar(255), null |
Name and surname of the current solver. |
Reagoval |
nvarchar(255), null |
Name and surname of the solver who completed the first reaction. |
Reagoval (oddělení) |
nvarchar(255), null |
Name of the department of the solver who completed the first reaction. |
Reagoval (funkce) |
nvarchar(255), null |
Name of the job title of the solver who completed the first reaction. |
Reagoval (organizace) |
nvarchar(255), null |
Name of the organization of the solver who completed the first reaction. |
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Proces |
nvarchar(30), null |
Process name. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestFirstReactionEnu
First reaction of the solver team in requests within the ALVAO Service Desk. The first reaction is the first message which the service vendor gave to the customer from receipt of their request. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, not null |
The request identification number. |
Highest request |
int, null |
Identification number of the root linked parent request. |
Request name |
nvarchar(1024), null |
|
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
Highest service |
nvarchar(255), null |
Name of root service in the service tree. |
SLA |
nvarchar(255), null |
SLA name. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Category |
nvarchar(255), null |
|
Date (UTC) |
datetime, null |
Date of first reaction. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week of the first reaction. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month of the first reaction. |
Year (UTC) |
int, null |
Year of the first reaction. |
Quarter (UTC) |
int, null |
Quarter of the first reaction. |
Month (UTC) |
int, null |
Month of the first reaction. |
Week (UTC) |
int, null |
Week of the first reaction. |
Hour (UTC) |
int, null |
Hour of the first reaction. |
Due date (UTC) |
datetime, null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
Time until response (hours) |
float, not null |
Hours until first reaction. |
SLA breached by (hours) |
float, null |
By how many hours was the SLA first reaction deadline exceeded. |
Time until SLA breach (hours) |
float, null |
How many hours earlier was the first reaction met than as required by the SLA limit. |
Solver |
nvarchar(255), null |
Name and surname of the current solver. |
Responded |
nvarchar(255), null |
Name and surname of the solver who completed the first reaction. |
Responded (department) |
nvarchar(255), null |
Name of the department of the solver who completed the first reaction. |
Responded (position) |
nvarchar(255), null |
Name of the job title of the solver who completed the first reaction. |
Responded (organization) |
nvarchar(255), null |
Name of the organization of the solver who completed the first reaction. |
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Process |
nvarchar(30), null |
Process name. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RequestLogCsy
Records in request logs in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, not null |
The request identification number. |
Název požadavku |
nvarchar(1024), null |
|
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Kategorie |
nvarchar(255), null |
|
Řešitel |
nvarchar(255), null |
Name and surname of the solver. |
Datum (UTC) |
datetime, null |
Date of record creation. |
Datum účinnosti (UTC) |
datetime, null |
In case of records of retrospective resolution of requests, this column specifies the date of retrospective resolution. For other records, the same value is listed as in the Date (UTC) column. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week in which the record was created. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month in which the record was created. |
Rok (UTC) |
int, null |
Year of record creation. |
Čtvrtletí (UTC) |
int, null |
Quarter in which the request was created (1-4). |
Měsíc (UTC) |
int, null |
Month in which the record was created (1-12). |
Týden (UTC) |
int, null |
Week of record creation (1-53). |
Hodina (UTC) |
int, null |
Hour in which the record was created (0-23). |
Od |
nvarchar(255), null |
Name and surname of the person who created the record. |
Čas celkem (hodiny) |
float, not null |
Total recorded time (Work + Travel time), in hours. |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Oddělení (žadatel) |
nvarchar(255), null |
Name of the requester’s department. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Pracovní pozice (žadatel) |
nvarchar(255), null |
Name of the requester’s job title. |
Práce (hodiny) |
float, null |
Reported work in hours. |
Čas na cestě (hodiny) |
float, null |
Reported time spent on trip in hours. |
Vzdálenost (km) |
float, null |
Reported distance in km. |
Druh |
nvarchar(255), null |
Type of record (e-mail, note, ...). |
Druh objektu |
nvarchar(255), null |
Object kind in ALVAO Asset Management that the request is related to. |
Název objektu |
nvarchar(255), null |
Object name in ALVAO Asset Management that the request is related to. |
Nejvyšší požadavek |
int, null |
Identification number of the root parent request. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the service tree. |
Nefakturovat |
bit, not null |
The “Exclude from invoice to the requester” flag. |
Předmět |
nvarchar(max), null |
Subject of the record in the log. |
Stav |
nvarchar(255), null |
Request status name. |
Termín (UTC) |
datetime, null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Proces |
nvarchar(30), null |
Process name. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestLogEnu
Records in request logs in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, not null |
The request identification number. |
Request name |
nvarchar(1024), null |
|
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Category |
nvarchar(255), null |
|
Solver |
nvarchar(255), null |
Name and surname of the solver. |
Date (UTC) |
datetime, null |
Date of record creation. |
Effective date (UTC) |
datetime, null |
In case of records of retrospective resolution of requests, this column specifies the date of retrospective resolution. For other records, the same value is listed as in the Date (UTC) column. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week in which the record was created. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month in which the record was created. |
Year (UTC) |
int, null |
Year of record creation. |
Quarter (UTC) |
int, null |
Quarter in which the request was created (1-4). |
Month (UTC) |
int, null |
Month in which the record was created (1-12). |
Week (UTC) |
int, null |
Week of record creation (1-53). |
Hour (UTC) |
int, null |
Hour in which the record was created (0-23). |
From |
nvarchar(255), null |
Name and surname of the person who created the record. |
Total time (hours) |
float, not null |
Total recorded time (Work + Travel time), in hours. |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Department (requester) |
nvarchar(255), null |
Name of the requester’s department. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Job title (requestor) |
nvarchar(255), null |
Name of the requester’s job title. |
Work (hours) |
float, null |
Reported work in hours. |
Time traveled (hours) |
float, null |
Reported time spent on trip in hours. |
Distance (km) |
float, null |
Reported distance in km. |
Kind |
nvarchar(255), null |
Type of record (e-mail, note, ...). |
Object kind |
nvarchar(255), null |
Object kind in ALVAO Asset Management that the request is related to. |
Object name |
nvarchar(255), null |
Object name in ALVAO Asset Management that the request is related to. |
Highest request |
int, null |
Identification number of the root parent request. |
Highest service |
nvarchar(255), null |
Name of root service in the service tree. |
Exclude from invoice |
bit, not null |
The “Exclude from invoice to the requester” flag. |
Subject |
nvarchar(max), null |
Subject of the record in the log. |
Status |
nvarchar(255), null |
Request status name. |
Due date (UTC) |
datetime, null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Process |
nvarchar(30), null |
Process name. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RequestOperationCsy
Basic operations (Created, Deleted, Resolved, Closed) with requests in Alvao Service Desk over time. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, null |
The request identification number. |
Nejvyšší požadavek |
int, null |
Identification number of the root linked parent request. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the service tree. |
Název požadavku |
nvarchar(1024), null |
|
Řešitel |
nvarchar(255), null |
Name and surname of the solver. |
Oddělení (řešitel) |
nvarchar(255), null |
Name of the solver’s department. |
Oddělení (žadatel) |
nvarchar(255), null |
Name of the requester’s department. |
Funkce (řešitel) |
nvarchar(255), null |
Name of the solver’s job title. |
Funkce (žadatel) |
nvarchar(255), null |
Name of the requester’s job title. |
Kategorie |
nvarchar(255), null |
|
Skupina |
nvarchar(255), null |
|
Termín (UTC) |
datetime, null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Priorita |
nvarchar(max), null |
Priority name. |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
SLA |
nvarchar(255), null |
SLA name. |
Operace |
nvarchar(10), not null |
Performed operation (Created, Deleted, Resolved, Closed). |
Změna počtu otevřených požadavků |
int, not null |
Change of the number of open requests after performing the operation (+1, -1) |
Datum (UTC) |
datetime, null |
Date of operation. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week of the operation. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month of the operation. |
Rok (UTC) |
int, null |
Year of the operation. |
Čtvrtletí (UTC) |
int, null |
Quarter in which the operation was executed (1-4). |
Měsíc (UTC) |
int, null |
Month in which the operation was executed (1-12). |
Týden (UTC) |
int, null |
Week of the operation (1-53). |
Hodina (UTC) |
int, null |
Hour in which the operation was executed (0-23). |
Druh objektu |
nvarchar(255), null |
Object kind in ALVAO Asset Management that the request applies to. |
Název objektu |
nvarchar(255), null |
Object name in ALVAO Asset Management that the request applies to. |
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Proces |
nvarchar(30), null |
Process name. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestOperationEnu
Basic operations (Created, Deleted, Resolved, Closed) with requests in Alvao Service Desk over time. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, null |
The request identification number. |
Highest request |
int, null |
Identification number of the root linked parent request. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
Highest service |
nvarchar(255), null |
Name of root service in the service tree. |
Request name |
nvarchar(1024), null |
|
Solver |
nvarchar(255), null |
Name and surname of the solver. |
Department (solver) |
nvarchar(255), null |
Name of the solver’s department. |
Department (requester) |
nvarchar(255), null |
Name of the requester’s department. |
Job title (solver) |
nvarchar(255), null |
Name of the solver’s job title. |
Job title (requester) |
nvarchar(255), null |
Name of the requester’s job title. |
Category |
nvarchar(255), null |
|
Group |
nvarchar(255), null |
|
Due date (UTC) |
datetime, null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
Priority |
nvarchar(max), null |
Priority name. |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
SLA |
nvarchar(255), null |
SLA name. |
Operation |
nvarchar(8), not null |
Performed operation (Created, Deleted, Resolved, Closed). |
Change of the number of open requests |
int, not null |
Change of the number of open requests after performing the operation (+1, -1) |
Date (UTC) |
datetime, null |
Date of operation. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week of the operation. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month of the operation. |
Year (UTC) |
int, null |
Year of the operation. |
Quarter (UTC) |
int, null |
Quarter in which the operation was executed (1-4). |
Month (UTC) |
int, null |
Month in which the operation was executed (1-12). |
Week (UTC) |
int, null |
Week of the operation (1-53). |
Hour (UTC) |
int, null |
Hour in which the operation was executed (0-23). |
Object kind |
nvarchar(255), null |
Object kind in ALVAO Asset Management that the request applies to. |
Object name |
nvarchar(255), null |
Object name in ALVAO Asset Management that the request applies to. |
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Process |
nvarchar(30), null |
Process name. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RequestReopenCsy
Reopening of requests in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, not null |
The request identification number. |
Název požadavku |
nvarchar(1024), null |
|
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Kategorie |
nvarchar(255), null |
|
Řešitel |
nvarchar(255), null |
Name and surname of the solver. |
Vyřešil |
nvarchar(255), null |
Name and surname of the solver who resolved the request. |
Termín (UTC) |
datetime, null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Nejvyšší požadavek |
int, null |
Identification number of the root parent request. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the service tree. |
Datum (UTC) |
datetime, null |
Date of request reopening. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week in which the request was reopened. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month in which the request was reopened. |
Rok (UTC) |
int, null |
Year of request reopening. |
Čtvrtletí (UTC) |
int, null |
Quarter in which the request was reopened (1-4). |
Měsíc (UTC) |
int, null |
Month in which the request was reopened (1-12). |
Týden (UTC) |
int, null |
Week of request reopening (1-53). |
Hodina (UTC) |
int, null |
Hour in which the request was reopened (0-23). |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Vyřešeno (UTC) |
datetime, null |
Date and time of request solution. |
Znovu otevřeno (UTC) |
datetime, null |
Date and time of request reopening. |
Doba vyřešení (hodiny) |
float, not null |
Time elapsed in hours from the solution up to the reopening of the request. |
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Proces |
nvarchar(30), null |
Process name. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestReopenEnu
Reopening of requests in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, not null |
The request identification number. |
Request name |
nvarchar(1024), null |
|
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Category |
nvarchar(255), null |
|
Solver |
nvarchar(255), null |
Name and surname of the solver. |
Resolved by |
nvarchar(255), null |
Name and surname of the solver who resolved the request. |
Due date (UTC) |
datetime, null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
Highest request |
int, null |
Identification number of the root parent request. |
Highest service |
nvarchar(255), null |
Name of root service in the service tree. |
Date (UTC) |
datetime, null |
Date of request reopening. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week in which the request was reopened. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month in which the request was reopened. |
Year (UTC) |
int, null |
Year of request reopening. |
Quarter (UTC) |
int, null |
Quarter in which the request was reopened (1-4). |
Month (UTC) |
int, null |
Month in which the request was reopened (1-12). |
Week (UTC) |
int, null |
Week of request reopening (1-53). |
Hour (UTC) |
int, null |
Hour in which the request was reopened (0-23). |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Resolved (UTC) |
datetime, null |
Date and time of request solution. |
Reopened (UTC) |
datetime, null |
Date and time of request reopening. |
Resolution time (hours) |
float, not null |
Time elapsed in hours from the solution up to the reopening of the request. |
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Process |
nvarchar(30), null |
Process name. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RequestResolutionCsy
Solution of requests in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, not null |
The request identification number. |
Název požadavku |
nvarchar(1024), null |
|
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Řešitel |
nvarchar(255), null |
Name and surname of the solver. |
Kategorie |
nvarchar(255), null |
|
Datum (UTC) |
datetime, null |
Date for request resolution. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week in which the request was solved. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month in which the request was solved. |
Rok (UTC) |
int, null |
Year of request resolution. |
Čtvrtletí (UTC) |
int, null |
Quarter in which the request was resolved (1-4). |
Měsíc (UTC) |
int, null |
Month in which the request was resolved (1-12). |
Týden (UTC) |
int, null |
Week of request resolution (1-53). |
Den v týdnu (UTC) |
int, null |
Day of the week of request solution (1-7). |
Hodina (UTC) |
int, null |
Hour in which the request was resolved(0-23). |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Nejvyšší požadavek |
int, null |
Identification number of the root parent request. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the service tree. |
Čekáno na žadatele |
float, null |
Total waiting time for requesters during the whole solution of a request, in hours, during the operating hours of the service. |
Doba do vyřešení (hodiny) |
float, not null |
Hours from the creation to the resolution of the request during the operating hours of the service. |
Termín (UTC) |
datetime, null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Překročení SLA (hodiny) |
float, null |
By how many hours was the deadline for solving the request as per SLA exceeded. |
Splnění SLA (hodiny) |
float, null |
How many hours earlier the request was resolved than the SLA limit. |
Překročení termínu (hodiny) |
float, null |
By how many hours was the deadline for resolution of the request exceeded (Request time/Due date item). |
Splnění termínu (hodiny) |
float, null |
How many hours earlier the request was resolved than the value listed in the Request time/Due date item. |
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Proces |
nvarchar(30), null |
Process name. |
Rychlost řešení |
float, null |
Satisfaction survey - Resolution speed field. |
Profesionalita |
float, null |
Satisfaction survey - Professionalism field. |
Odbornost |
float, null |
Satisfaction survey - Expertise field. |
Komentáře a poznámky |
nvarchar(max), null |
Satisfaction survey - Comments and remarks field. |
Celková spokojenost |
float, null |
Satisfaction survey - General satisfaction field. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestResolutionEnu
Solution of requests in ALVAO Service Desk. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, not null |
The request identification number. |
Request name |
nvarchar(1024), null |
|
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Solver |
nvarchar(255), null |
Name and surname of the solver. |
Category |
nvarchar(255), null |
|
Date (UTC) |
datetime, null |
Date for request resolution. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week in which the request was solved. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month in which the request was solved. |
Year (UTC) |
int, null |
Year of request resolution. |
Quarter (UTC) |
int, null |
Quarter in which the request was resolved (1-4). |
Month (UTC) |
int, null |
Month in which the request was resolved (1-12). |
Week (UTC) |
int, null |
Week of request resolution (1-53). |
Weekday (UTC) |
int, null |
Day of the week of request solution (1-7). |
Hour (UTC) |
int, null |
Hour in which the request was resolved(0-23). |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Highest request |
int, null |
Identification number of the root parent request. |
Highest service |
nvarchar(255), null |
Name of root service in the service tree. |
Waiting for requester |
float, null |
Total waiting time for requesters during the whole solution of a request, in hours, during the operating hours of the service. |
Time to resolve (hours) |
float, not null |
Hours from the creation to the resolution of the request during the operating hours of the service. |
Due date (UTC) |
datetime, null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
SLA breached by (hours) |
float, null |
By how many hours was the deadline for solving the request as per SLA exceeded. |
Time until SLA breach (hours) |
float, null |
How many hours earlier the request was resolved than the SLA limit. |
Exceeding of due date (hours) |
float, null |
By how many hours was the deadline for resolution of the request exceeded (Request time/Due date item). |
Meeting of due date (hours) |
float, null |
How many hours earlier the request was resolved than the value listed in the Request time/Due date item. |
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Process |
nvarchar(30), null |
Process name. |
Resolution speed |
float, null |
Satisfaction survey - Resolution speed field. |
Professionalism |
float, null |
Satisfaction survey - Professionalism field. |
Expertise |
float, null |
Satisfaction survey - Expertise field. |
Comments and notes |
nvarchar(max), null |
Satisfaction survey - Comments and remarks field. |
Overall satisfaction |
float, null |
Satisfaction survey - General satisfaction field. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RequestStatusCsy
Time spent in individual request statuses. The view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, null |
The request identification number. |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
Proces |
nvarchar(30), null |
Process name. |
Stav |
nvarchar(64), null |
Request status name. |
Přechod do stavu (UTC) |
datetime, null |
Date of the beginning of the week in which the request was created. |
Přechod ze stavu (UTC) |
datetime, null |
Date when the request transited from the status. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week in which the request was created. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month in which the request was created. |
Rok (UTC) |
int, null |
Year of request creation. |
Doba ve stavu (hodiny) |
float, null |
Time in hours for which the request was in status. |
Doba ve stavu (hodiny v provozní době) |
float, not null |
Time in hours for which the request was in status in the operating hours. |
Query.RequestStatusEnu
Time spent in individual request statuses. The view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, null |
The request identification number. |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
Process |
nvarchar(30), null |
Process name. |
Status |
nvarchar(64), null |
Request status name. |
Status entered (UTC) |
datetime, null |
Date of the beginning of the week in which the request was created. |
Status left (UTC) |
datetime, null |
Date when the request transited from the status. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week in which the request was created. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month in which the request was created. |
Year (UTC) |
int, null |
Year of request creation. |
Time in status (hours) |
float, null |
Time in hours for which the request was in status. |
Time in status (hours during operating hours) |
float, not null |
Time in hours for which the request was in status in the operating hours. |
Query.RequestSubsequentResponseCsy
Follow-up reactions of the solver team in requests within the ALVAO Service Desk. The subsequent reaction is the first message from the vendor sent to the customer from the receipt of any message from the customer in the course of processing their request. This view is used to create reports and analyses.
Column |
Type |
Description |
Číslo požadavku |
int, not null |
The request identification number. |
Název požadavku |
nvarchar(1024), null |
|
Služba |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Žadatel |
nvarchar(255), null |
First and last name of the requester. |
Organizace (žadatel) |
nvarchar(255), null |
Name of the requester’s organization. |
Kategorie |
nvarchar(255), null |
|
Řešitel |
nvarchar(255), null |
Name and surname of the solver. |
Termín (UTC) |
datetime, null |
|
Interní cíl |
nvarchar(255), null |
Internal target name. |
Interní cíl (termín) (UTC) |
datetime, null |
|
Datum (UTC) |
datetime, null |
Date of follow-up reaction. |
Týden od (UTC) |
datetime, null |
Date of the beginning of the week of follow-up reaction. |
Měsíc od (UTC) |
datetime, null |
Date of the beginning of the month of follow-up reaction. |
Rok (UTC) |
int, null |
Year of follow-up reaction. |
Čtvrtletí (UTC) |
int, null |
Quarter of reaction (1-4). |
Měsíc (UTC) |
int, null |
Month of follow-up reaction (1-12). |
Týden (UTC) |
int, null |
Week of follow-up reaction (1-53). |
Hodina (UTC) |
int, null |
Hour of follow-up reaction (0-23). |
Reagoval |
nvarchar(255), null |
Name and surname of the solver who sent the message. |
Doba do reakce (hodiny) |
float, not null |
Hours until follow-up reaction. |
Překročení SLA (hodiny) |
float, null |
By how many hours was the SLA time to first reaction deadline exceeded. |
Splnění SLA (hodiny) |
float, null |
How many hours earlier was the reaction met than as required by the SLA limit. |
Značka a název požadavku |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Související organizace |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Nejvyšší požadavek |
int, null |
Identification number of the root parent request. |
Nejvyšší služba |
nvarchar(255), null |
Name of root service in the tree. |
Proces |
nvarchar(30), null |
Process name. |
Id žadatele |
int, null |
|
Id řešitele |
int, null |
|
Id služby |
int, null |
|
Id SLA |
int, null |
|
Id organizace žadatele |
int, null |
|
Query.RequestSubsequentResponseEnu
Follow-up reactions of the solver team in requests within the ALVAO Service Desk. The subsequent reaction is the first message from the vendor sent to the customer from the receipt of any message from the customer in the course of processing their request. This view is used to create reports and analyses.
Column |
Type |
Description |
Request number |
int, not null |
The request identification number. |
Request name |
nvarchar(1024), null |
|
Service |
nvarchar(255), null |
Name of the service including the path in the tree. |
SLA |
nvarchar(255), null |
SLA name. |
Requester |
nvarchar(255), null |
First and last name of the requester. |
Organization (requester) |
nvarchar(255), null |
Name of the requester’s organization. |
Category |
nvarchar(255), null |
|
Solver |
nvarchar(255), null |
Name and surname of the solver. |
Due date (UTC) |
datetime, null |
|
Internal target |
nvarchar(255), null |
Internal target name. |
Internal target (due date) (UTC) |
datetime, null |
|
Date (UTC) |
datetime, null |
Date of follow-up reaction. |
Week starting (UTC) |
datetime, null |
Date of the beginning of the week of follow-up reaction. |
Month starting (UTC) |
datetime, null |
Date of the beginning of the month of follow-up reaction. |
Year (UTC) |
int, null |
Year of follow-up reaction. |
Quarter (UTC) |
int, null |
Quarter of reaction (1-4). |
Month (UTC) |
int, null |
Month of follow-up reaction (1-12). |
Week (UTC) |
int, null |
Week of follow-up reaction (1-53). |
Hour (UTC) |
int, null |
Hour of follow-up reaction (0-23). |
Responded |
nvarchar(255), null |
Name and surname of the solver who sent the message. |
Time until response (hours) |
float, not null |
Hours until follow-up reaction. |
SLA breached by (hours) |
float, null |
By how many hours was the SLA time to first reaction deadline exceeded. |
Time until SLA breach (hours) |
float, null |
How many hours earlier was the reaction met than as required by the SLA limit. |
Request tag and title |
nvarchar(1280), null |
Tag and name of the request, e.g., „T123456COMPANY Request for a new printer“. |
Related organization |
nvarchar(255), not null |
Name of the organization for which the request is being implemented. |
Highest request |
int, null |
Identification number of the root parent request. |
Highest service |
nvarchar(255), null |
Name of root service in the tree. |
Process |
nvarchar(30), null |
Process name. |
Requester person id |
int, null |
|
Solver person id |
int, null |
|
Section id |
int, null |
|
SLA id |
int, null |
|
Requesters account id |
int, null |
|
Query.RoleMembershipLog
Provides the list of changes in membership of users and groups in groups.
Column |
Type |
Description |
TimeStamp |
datetime, not null |
Date and time of the change execution. |
MemberType |
nvarchar(50), null |
User or group. |
Member |
nvarchar(255), not null |
User name or group name. |
Operation |
nvarchar(50), null |
Operation - added or removed. |
Group |
nvarchar(255), not null |
Name of the group in which membership changed. |
ModifiedBy |
nvarchar(255), not null |
The name of the user who did the change. |
Query.SlaRightsLog
View of the list of changes in SLA assignment
The meaning of values in permission columns:
1=enable
0=refuse
NULL=not set
Column |
Type |
Description |
TimeStamp |
datetime, not null |
Change performance date and time (UTC) |
ModifiedByPerson |
nvarchar(518), not null |
The name of the user who did the change. |
HdSection |
nvarchar(518), null |
Service name |
HdSectionOld |
nvarchar(518), null |
Original service name |
Role |
nvarchar(518), null |
User group name of a person who was originally a permission holder. |
RoleOld |
nvarchar(518), null |
|
Person |
nvarchar(518), null |
User name of a person who is the permission holder. |
PersonOld |
nvarchar(518), null |
User name of a person who was originally a permission holder. |
Sla |
nvarchar(518), null |
SLA name |
SlaOld |
nvarchar(518), null |
Original SLA name |
Access |
bit, null |
Access permissions |
AccessOld |
bit, null |
Original access permissions |
Default |
bit, null |
Marking of the default SLA |
DefaultOld |
bit, null |
Original marking of the default SLA |
Query.Software
View with installed products (software) on not yet deleted computers.
Column |
Type |
Description |
ComputerNodeId |
int, null |
Node ID of the computer in the tree. |
ParentNodeId |
int, null |
Node ID of the parent's object in the tree. |
Product |
nvarchar(1023), null |
Product name. |
Category |
int, null |
Product category (e.g. 1 - OS). |
NeedsLicense |
int, not null |
1=product requires license. |
FirstInstallationDetected |
datetime, null |
Date of the installation first detection. |
Installed |
datetime, null |
Date of installation. |
LastDetectionDateTime |
datetime, null |
Date of the last detection. |
LastDetectedProductVersion |
nvarchar(255), null |
Last detected version. |
LastDetectedProductName |
nvarchar(255), null |
Last detected product name. |
LicenseInventoryNumber |
nvarchar(255), null |
Inventory number for license. |
LicenseActivationKey |
nvarchar(255), null |
License activation number. |
LicenseInvoiceNumber |
nvarchar(255), null |
License invoice number. |
LicenseCertificateNumber |
nvarchar(255), null |
License certificate number. |
Authorized |
bit, null |
The software installation on the computer is confirmed or a license has been assigned to that computer. |
CDKey |
nvarchar(255), null |
CD key for the software product. |
Description |
nvarchar(max), null |
Last note at an installation history record. |
LicenceName |
nvarchar(255), null |
License name. |
Publisher |
nvarchar(255), null |
Software manufacturer. |
SoftwarePack |
int, not null |
The product is from the SW package. |
Type |
int, null |
Software product type. 1 - commercial 2 - freeware 3 - shareware/trial 4 - not specified |
User |
int, null |
Author of the product installation. |
Comment |
nvarchar(255), null |
Installation comment. |
Query.SwInstallationCsy
Software installation in ALVAO Asset Management - Installation Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Produkt |
nvarchar(1023), null |
Product name |
Detekovaný název produktu |
nvarchar(255), null |
Detected product name |
Detekovaná verze produktu |
nvarchar(255), null |
Detected product version |
Id objektu |
int, not null |
Identification number of a computer that contains given installation. |
Uživatel |
nvarchar(255), null |
User name under which the computer with the installed product is located in the objects tree. |
Licence |
nvarchar(255), null |
License name |
Typ licence |
nvarchar(32), null |
License type, e.g. “Normal”, “Unlimited multilicence”, “OEM”, “Floating”, ... |
Stav licence |
nvarchar(11), not null |
License status. The column may have the following values “Without license” and “With license” (in Czech). |
Stav licence - podrobný |
nvarchar(255), null |
Similar license status, e.g. “Missing”, “Not necessary”, “Assigned”, “Shared”. |
Stav profilu |
nvarchar(255), null |
Profile status, e.g. “Disabled”, “Optional”, ... |
Produkt nalezen (UTC) |
datetime, null |
Date and time when the product installation was detected on a computer. |
Zjištěno odinstalování (UTC) |
datetime, null |
Date and time when the product uninstallation was detected on a computer. |
Nainstalováno |
datetime, null |
Manually registered installation date |
Odinstalováno |
datetime, null |
Manually registered uninstallation date |
Produkt nalezen - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the installation was detected. |
Zjištěno odinstalování - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the uninstallation was detected. |
Nainstalováno - Měsíc od |
datetime, null |
Date of the first day of month when the installation was manually registered. |
Odinstalováno - Měsíc od |
datetime, null |
Date of the first day of month when the uninstallation was manually registered. |
Typ produktu |
nvarchar(255), null |
Product type, e.g. “commercial”, “freeware”, ... |
Stav instalace |
nvarchar(13), not null |
Installation status. The column may have the following values “Installed” and “Uninstalled” (in Czech). |
Nákladové středisko |
nvarchar(255), null |
Computer cost center |
Operační systém |
nvarchar(3), not null |
It indicates whether the product is an operating system. The column may have the following values “Yes” and “No” (in Czech). |
Query.SwInstallationEnu
Software installation in ALVAO Asset Management - Installation Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Product |
nvarchar(1023), null |
Product name |
Detected product name |
nvarchar(255), null |
Detected product name |
Detected product version |
nvarchar(255), null |
Detected product version |
Object id |
int, not null |
Identification number of a computer that contains given installation. |
User |
nvarchar(255), null |
User name under which the computer with the installed product is located in the objects tree. |
License |
nvarchar(255), null |
License name |
License type |
nvarchar(32), null |
License type, e.g. “Normal”, “Unlimited multilicence”, “OEM”, “Floating”, ... |
License status |
nvarchar(15), not null |
License status. The column may have the following values “Without license” and “With license” (in English). |
License status - detailed |
nvarchar(255), null |
Similar license status, e.g. “Missing”, “Not necessary”, “Assigned”, “Shared”. |
Profile status |
nvarchar(255), null |
Profile status, e.g. “Disabled”, “Optional”, ... |
Product found date (UTC) |
datetime, null |
Date and time when the product installation was detected on a computer. |
Software uninstallation detected (UTC) |
datetime, null |
Date and time when the product uninstallation was detected on a computer. |
Installed |
datetime, null |
Manually registered installation date |
Uninstalled |
datetime, null |
Manually registered uninstallation date |
Product found date - Month starting (UTC) |
datetime, null |
Date of the first day of month when the installation was detected. |
Software uninstallation detected - Month starting (UTC) |
datetime, null |
Date of the first day of month when the uninstallation was detected. |
Installed - Month starting |
datetime, null |
Date of the first day of month when the installation was manually registered. |
Uninstalled - Month starting |
datetime, null |
Date of the first day of month when the uninstallation was manually registered. |
Product type |
nvarchar(255), null |
Product type, e.g. “commercial”, “freeware”, ... |
Installation status |
nvarchar(11), not null |
Installation status. The column may have the following values “Installed” and “Uninstalled” (in English). |
Cost center |
nvarchar(255), null |
Computer cost center |
Operating system |
nvarchar(3), not null |
It indicates whether the product is an operating system. The column may have the following values “Yes” and “No” (in English). |
Query.SwLicenseCsy
License in ALVAO Asset Management - License Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
Název licence |
nvarchar(255), null |
License name |
Produkt |
nvarchar(1023), null |
Product name |
Typ produktu |
nvarchar(255), null |
Product type, e.g. “commercial”, “freeware”, ... |
Počet |
int, null |
Number of licenses. 1 for free floating unlimited multilicenses. |
Stav přidělení |
nvarchar(18), null |
Assignment status. The column may have the following values “Assigned without reason“, “Assigned“ and “Free“ (in Czech). |
Typ licence |
nvarchar(32), not null |
License type, e.g. “Normal”, “Unlimited multilicence”, “OEM”, “Floating”, ... |
Balík licencí |
nvarchar(3), not null |
It indicates whether it is a license package. The column may have the following values “Yes” and “No” (in Czech). |
Datum vytvoření (UTC) |
datetime, null |
License creation date and time |
Datum vytvoření - Měsíc od (UTC) |
datetime, null |
Date of the first day of month when the license was created. |
Vytvořil |
nvarchar(255), null |
User name of a person who created the license. |
Platnost od |
datetime, not null |
Start date |
Platnost do |
datetime, null |
End date |
Upgrade/Podpora do |
datetime, null |
End date of upgrade/support |
Jazyk licence |
nvarchar(255), null |
Language variants of a licensed product |
Mód licence |
nvarchar(255), null |
License mode, e.g. “Open”, “Select“, “Software Assurance“, … |
Aktivační klíč licence |
nvarchar(1024), null |
License activation key |
Inventární číslo licence |
nvarchar(255), null |
License inventory number |
Licenční model |
nvarchar(32), not null |
CAL/Licensing, e.g. “to processor”, “to user”, “to device”, ... |
Nákladové středisko |
nvarchar(255), not null |
License cost center name |
Uživatel |
nvarchar(255), null |
User name of a person whom the license is assigned to. NULL if the license is assigned to a computer. |
Počítač |
nvarchar(255), null |
Name of a computer which the license is assigned to. NULL if the license is assigned to a user. |
Id objektu |
int, null |
Object identification number the license is assigned to. |
Query.SwLicenseEnu
License in ALVAO Asset Management - License Registry.
Only the objects and property values are shown that the user connected to the database is authorized to read.
The view is used to create reports and analyses. If not stated otherwise, the data is shown in the ALVAO system language.
Column |
Type |
Description |
License name |
nvarchar(255), null |
License name |
Product |
nvarchar(1023), null |
Product name |
Product type |
nvarchar(255), null |
Product type, e.g. “commercial”, “freeware”, ... |
Count |
int, null |
Number of licenses. 1 for free floating unlimited multilicenses. |
Assignment status |
nvarchar(23), null |
Assignment status. The column may have the following values “Assigned without reason“, “Assigned“ and “Free“ (in English). |
License type |
nvarchar(32), not null |
License type, e.g. “Normal”, “Unlimited multilicence”, “OEM”, “Floating”, ... |
License package |
nvarchar(3), not null |
It indicates whether it is a license package. The column may have the following values “Yes” and “No” (in English). |
Creation date (UTC) |
datetime, null |
License creation date and time |
Creation date - Month starting (UTC) |
datetime, null |
Date of the first day of month when the license was created. |
Created by |
nvarchar(255), null |
User name of a person who created the license. |
Valid FROM |
datetime, not null |
Start date |
Valid to |
datetime, null |
End date |
Upgrade/Support to |
datetime, null |
End date of upgrade/support |
License language |
nvarchar(255), null |
Language variants of a licensed product |
License mode |
nvarchar(255), null |
License mode, e.g. “Open”, “Select“, “Software Assurance“, … |
License activation key |
nvarchar(1024), null |
License activation key |
License inventory number |
nvarchar(255), null |
License inventory number |
License model |
nvarchar(32), not null |
CAL/Licensing, e.g. “to processor”, “to user”, “to device”, ... |
Cost center |
nvarchar(255), not null |
License cost center name |
User |
nvarchar(255), null |
User name of a person whom the license is assigned to. NULL if the license is assigned to a computer. |
Computer |
nvarchar(255), null |
Name of a computer which the license is assigned to. NULL if the license is assigned to a user. |
Object id |
int, null |
Object identification number the license is assigned to. |
Query.User
(The view will be removed in the following versions of ALVAO. Use the Query.ObjectCsy, Query.ObjectCsy,
resp. Query.ObjectEnu instead). The view with all objects of the User type in Asset that are not hidden, or in Disposed assets.
In addition to the described columns, the table contains the value of the 100 most used properties. Only the objects and property values that the user connected to the database is authorized to read are shown.
The column name is always the same as the property name.
Column |
Type |
Description |
NodeId |
int, not null |
Node ID of the object in the tree. |
ParentNodeId |
int, null |
Node ID of the parent's object in the tree. |
NodeName |
nvarchar(255), null |
Object name. |
NodePath |
nvarchar(1024), null |
Full object path in the tree. |
Manufacturer |
nvarchar(255), null |
|
Serial number |
nvarchar(255), null |
|
Name |
nvarchar(255), null |
|
Model |
nvarchar(255), null |
|
Note |
nvarchar(255), null |
|
Warranty expiration |
datetime, null |
|
Vendor |
nvarchar(255), null |
|
Purchase date |
datetime, null |
|
Packing slip number |
nvarchar(255), null |
|
Inventory number |
nvarchar(255), null |
|
Price |
nvarchar(255), null |
|
IP address |
nvarchar(255), null |
|
Hostname |
nvarchar(255), null |
|
Size |
nvarchar(255), null |
|
Quantity |
nvarchar(255), null |
|
Disk interface |
nvarchar(255), null |
|
Cost center |
nvarchar(255), null |
|
MAC address |
nvarchar(255), null |
|
Last imported from AD |
datetime, null |
|
RAM size (GB) |
float, null |
|
Total hard disk capacity (GB) |
float, null |
|
Number of hard drives |
float, null |
|
Operating system |
nvarchar(255), null |
|
MAC addresses |
nvarchar(255), null |
|
IP addresses |
nvarchar(255), null |
|
Version |
nvarchar(255), null |
|
Refresh maximum |
nvarchar(255), null |
|
Frequency |
nvarchar(255), null |
|
Type |
nvarchar(255), null |
|
Diagonal |
nvarchar(255), null |
|
BIOS serial number |
nvarchar(255), null |
|
Maximum vertical resolution |
nvarchar(255), null |
|
Maximum horizontal resolution |
nvarchar(255), null |
|
RAM size |
nvarchar(255), null |
|
Maximum size |
nvarchar(255), null |
|
Occupied sockets |
nvarchar(255), null |
|
Sockets |
nvarchar(255), null |
|
Part of the domain |
nvarchar(255), null |
|
Last logged-on user (user name) |
nvarchar(255), null |
|
Person responsible for software |
nvarchar(255), null |
|
Number of logical CPU cores |
nvarchar(255), null |
|
CPU |
nvarchar(255), null |
|
Number of processors |
float, null |
|
Graphic card |
nvarchar(255), null |
|
Case kind |
nvarchar(255), null |
|
Monitor type |
nvarchar(255), null |
|
Screen resolution |
nvarchar(255), null |
|
Organization name |
nvarchar(255), null |
|
__order |
nvarchar(255), null |
|
User |
nvarchar(255), null |
|
Network branch name |
nvarchar(255), null |
|
Site name |
nvarchar(255), null |
|
Organization code |
nvarchar(255), null |
|
Address |
nvarchar(255), null |
|
Department |
nvarchar(255), null |
|
Room |
nvarchar(255), null |
|
Floor |
nvarchar(255), null |
|
Building |
nvarchar(255), null |
|
E-mail |
nvarchar(255), null |
|
Fax |
nvarchar(255), null |
|
Phone |
nvarchar(255), null |
|
Description |
nvarchar(255), null |
|
Segment |
nvarchar(255), null |
|
Subnet name |
nvarchar(255), null |
|
Division |
nvarchar(255), null |
|
Site |
nvarchar(255), null |
|
Subdivision |
nvarchar(255), null |
|
IMEI |
nvarchar(255), null |
|
Data recording medium |
nvarchar(255), null |
|
Center |
nvarchar(255), null |
|
IP phone |
nvarchar(255), null |
|
Pager |
nvarchar(255), null |
|
Home phone |
nvarchar(255), null |
|
ZIP code |
nvarchar(255), null |
|
State or Province |
nvarchar(255), null |
|
PO Box |
nvarchar(255), null |
|
Company |
nvarchar(255), null |
|
Country |
nvarchar(255), null |
|
Street |
nvarchar(255), null |
|
City |
nvarchar(255), null |
|
Position |
nvarchar(255), null |
|
Mobile phone |
nvarchar(255), null |
|
Subsidiary |
nvarchar(255), null |
|
Section |
nvarchar(255), null |
|
Ethernet 100 Mbit |
nvarchar(255), null |
|
Ethernet 10 Mbit |
nvarchar(255), null |
|
DVD write speed |
nvarchar(255), null |
|
CD write speed |
nvarchar(255), null |
|
DVD read speed |
nvarchar(255), null |
|
CD read speed |
nvarchar(255), null |
|
Computer kind |
nvarchar(255), null |
|
Facility |
nvarchar(255), null |
|
Office |
nvarchar(255), null |
|
Personal number |
nvarchar(255), null |
|
IRQ |
nvarchar(255), null |
|
IPX address |
nvarchar(255), null |
|
DHCP Server |
nvarchar(255), null |
|
DNS domain |
nvarchar(255), null |
|
Unit |
nvarchar(255), null |
|
Contact person |
nvarchar(255), null |
|
Query.UserLogonLog
Provides the list of individual user log ins/outs to/from console applications.
Column |
Type |
Description |
TimeStamp |
datetime, not null |
Date and time of the change execution. |
Username |
nvarchar(255), not null |
The username of the user. |
User |
nvarchar(255), null |
User name. |
Action |
nvarchar(50), null |
Executed action - logon, logout. |
Application |
nvarchar(50), null |
Name of the application in which he executed the action. |
Computer |
nvarchar(255), null |
Name of the computer to which he logged in. |
IsAdmin |
bit, not null |
Identifier of whether or not the user was logged in with the administrator permission. |
dbo.vAct
Request log. The view collects data from various tables.
Column |
Type |
Description |
iActId |
int, null |
|
liActKindId |
int, null |
|
dAct |
datetime, null |
|
sAct |
nvarchar(max), null |
|
mActNotice |
nvarchar(max), null |
|
liActFromPersonId |
int, null |
|
liActToPersonId |
int, null |
|
liActHdTicketId |
int, null |
|
sActFrom |
nvarchar(1024), null |
|
sActFromEmail |
nvarchar(255), null |
|
sActFromPhone |
nvarchar(255), null |
|
mActFromContact |
nvarchar(max), null |
|
sActFromMobile |
nvarchar(255), null |
|
sActFromOffice |
nvarchar(255), null |
|
sActFromDepartment |
nvarchar(255), null |
|
sActFromWorkPosition |
nvarchar(255), null |
|
sActFromCompany |
nvarchar(255), null |
|
sActTo |
nvarchar(1024), null |
|
sActToEmail |
nvarchar(1024), null |
|
nActWorkHours |
float, null |
|
dActRemoved |
datetime, null |
|
sActCc |
nvarchar(1024), null |
|
sActAutoSubmitted |
nvarchar(255), null |
|
sActMessageId |
nvarchar(255), null |
|
sActXSpamLevel |
nvarchar(255), null |
|
sActXSpamStatus |
nvarchar(255), null |
|
nActTravelHours |
float, null |
|
nActTravelKm |
float, null |
|
bNoCharge |
bit, not null |
|
liActHdTicketApprovalItemId |
int, null |
|
liActHdTicketApprovalId |
int, null |
|
bWaitingForUser |
bit, null |
|
CreatedByPersonId |
int, null |
|
TicketChangeId |
int, null |
|
ActOperationId |
int, null |
|
HdTicketApprovalId |
int, null |
|
RelationId |
int, null |
|
SlaAlertId |
int, null |
Custom notifications link. |
ActLocaleId |
int, null |
|
ActMarkId |
tinyint, null |
Record marking. A foreign key to the ActMark table. |
TicketNodeId |
int, null |
|
dbo.vApprovalAuthority
Current approvers of requests that are currently in the process of being approved.
Column |
Type |
Description |
liApprovalAuthorityHdTicketId |
int, null |
|
liApprovalAuthorityPersonId |
int, null |
|
dbo.vApprovalAuthority_Custom
Current request approvers according to custom approval processes. The customer can define custom contents for this view.
Column |
Type |
Description |
liHdTicketId |
int, null |
|
liPersonId |
int, null |
|
dbo.vAssetPersonSystemRole
User membership in system roles of Asset Management.
Column |
Type |
Description |
PersonId |
int, not null |
|
SysAdmin |
bit, null |
|
SwLic |
bit, null |
|
Reader |
bit, null |
|
Hw |
bit, null |
|
Detect |
bit, null |
|
Inventory |
bit, null |
|
RelationReader |
bit, null |
|
RelationWriter |
bit, null |
|
dbo.vAssetUser
Users in the object tree.
Column |
Type |
Description |
intNodeId |
int, not null |
|
txtName |
nvarchar(255), null |
|
bolHidden |
bit, not null |
|
txtLDAPGUID |
nvarchar(255), null |
|
User |
nvarchar(255), null |
|
Department |
nvarchar(255), null |
|
Phone |
nvarchar(255), null |
|
Email |
nvarchar(255), null |
|
Login |
nvarchar(255), null |
|
PersonalNum |
nvarchar(255), null |
|
Office |
nvarchar(255), null |
|
Mobile |
nvarchar(255), null |
|
WorkPosition |
nvarchar(255), null |
|
City |
nvarchar(255), null |
|
dbo.vAssetUserPerson
The user's link in the object tree to the user in the Admin service (tPerson.
Link based on priority:
1. AD GUID
2. Personal number
3. Login name
4. E-mail
Column |
Type |
Description |
NodeId |
int, not null |
|
User |
nvarchar(255), null |
|
PersonId |
int, not null |
|
PersonManagerId |
int, null |
|
dbo.vClass
Types of objects.
Column |
Type |
Description |
intClassId |
int, not null |
|
txtClass |
nvarchar(255), null |
|
bComputer |
bit, not null |
|
dbo.vColumnLoc
Translations of the names and descriptions of custom items in all languages used.
Column |
Type |
Description |
bUseColumnValue |
bit, not null |
|
iColumnId |
int, not null |
|
mDescription |
nvarchar(max), null |
|
Multiline |
bit, not null |
|
nOrder |
float, not null |
|
Removed |
int, null |
|
sColumn |
nvarchar(128), null |
|
sTable |
nvarchar(128), null |
|
sTitle |
nvarchar(255), not null |
|
ColumnLocaleId |
int, not null |
|
LocalizedTitle |
nvarchar(max), not null |
|
LocalizedDescription |
nvarchar(max), null |
|
dbo.vColumnValueLoc
Translations of custom items values in all languages used.
Column |
Type |
Description |
ColumnValueShort |
nvarchar(max), not null |
|
iColumnValueId |
int, not null |
|
liColumnId |
int, not null |
|
liHdSectionId |
int, null |
|
mColumnValue |
nvarchar(max), not null |
|
nOrder |
float, not null |
|
ParentValue |
int, null |
|
sExtra1 |
nvarchar(255), null |
|
ColumnValueLocaleId |
int, not null |
|
LocalizedColumnValue |
nvarchar(max), null |
|
LocalizedColumnValueShort |
nvarchar(max), null |
|
dbo.vComputer
Computers.
Column |
Type |
Description |
intNodeId |
int, not null |
|
lintParentId |
int, null |
|
lintIconId |
int, null |
|
intState |
int, null |
|
txtName |
nvarchar(255), null |
|
bolHidden |
bit, not null |
|
lintClassId |
int, null |
|
bolAutoUpdate |
bit, not null |
|
txtLDAPGUID |
nvarchar(255), null |
|
bolComputerStateOn |
bit, null |
|
txtPath |
nvarchar(1024), null |
|
bolIgnoreDifferences |
bit, not null |
|
liSwProfileId |
int, null |
|
bSwAllAllowed |
bit, not null |
|
txtComputerName |
nvarchar(255), null |
|
txtIPAddress |
nvarchar(255), null |
|
txtDomain |
nvarchar(255), null |
|
txtFullComputerName |
nvarchar(511), null |
|
bolScrapped |
int, not null |
|
dbo.vComputerDetectLast
Last detection of the computers.
Column |
Type |
Description |
lintDetectId |
int, null |
|
lintComputerNodeId |
int, not null |
|
lintDetectKindId |
int, not null |
|
dbo.vComputerSwManager
People and their superiors responsible for software installed on the computer
Column |
Type |
Description |
ComputerId |
int, null |
|
SwManagerPersonId |
int, null |
|
SwManagerSuperiorId |
int, null |
|
dbo.vComputerUsage
Displays the utilization of the computers (in hours) over the past month and year.
Column |
Type |
Description |
iComputerId |
int, not null |
|
sComputer |
nvarchar(255), null |
|
iUsageLastMonth |
float, not null |
|
sUsageLastMonth |
varchar, null |
|
iUsageLastYear |
float, not null |
|
sUsageLastYear |
varchar, null |
|
dbo.vDefaultSla
Default SLA for individuals and services.
Column |
Type |
Description |
liDefaultSlaPersonId |
int, not null |
|
liDefaultSlaHdSectionId |
int, not null |
|
liDefaultSlaSlaId |
int, null |
|
dbo.vDetectKind
Types of detections (HW, SW).
Column |
Type |
Description |
intDetectKindId |
int, not null |
|
txtDetectKind |
nvarchar(255), null |
|
dbo.vDetectSettings
Computer detection settings.
Column |
Type |
Description |
NodeId |
int, not null |
Computer ID. |
MethodId |
int, null |
Detection method ID. |
SharePath |
nvarchar(255), null |
Path to the shared folder |
TcpIpPort |
int, null |
Agent port number during detection by Agent over TCP/IP. |
KindId |
int, null |
Type of detection. 1=HW, 2=SW. |
IsSwFull |
bit, null |
Full SW detection. |
SwInclude |
nvarchar(255), null |
Full SW detection, include files. |
SwExclude |
nvarchar(255), null |
Full SW detection, skip files. |
Update |
bit, null |
Update the registry automatically by detection. |
DetectPeriod |
int, null |
Period of automatic detection planning |
dbo.vDetFiles
Detected files.
Column |
Type |
Description |
intFileId |
int, not null |
|
txtFileName |
nvarchar(255), null |
|
txtExt |
nvarchar(255), null |
|
intSize |
int, null |
|
lintFileStringInfoFileId |
int, null |
|
intLanguage |
int, null |
|
intCodePage |
int, null |
|
txtComments |
nvarchar(255), null |
|
txtCompanyName |
nvarchar(255), null |
|
txtFileDescription |
nvarchar(255), null |
|
txtFileVersion |
nvarchar(255), null |
|
txtInternalName |
nvarchar(255), null |
|
txtLegalCopyright |
nvarchar(255), null |
|
txtLegalTrademarks |
nvarchar(255), null |
|
txtOriginalFilename |
nvarchar(255), null |
|
txtProductName |
nvarchar(255), null |
|
txtProductVersion |
nvarchar(255), null |
|
txtPrivateBuild |
nvarchar(255), null |
|
txtSpecialBuild |
nvarchar(255), null |
|
lintFileVerInfoFileId |
int, null |
|
intFileVersionMS |
int, null |
|
intFileVersionLS |
int, null |
|
intProductVersionMS |
int, null |
|
intProductVersionLS |
int, null |
|
intFileFlagsMask |
int, null |
|
intFileFlags |
int, null |
|
intFileOS |
int, null |
|
intFileType |
int, null |
|
intFileSubtype |
int, null |
|
intFileDateMS |
int, null |
|
intFileDateLS |
int, null |
|
intDetFileId |
int, not null |
|
lintDetFileFileId |
int, null |
|
lintDetectId |
int, null |
|
txtFolderPath |
nvarchar(255), null |
|
dteCreated |
datetime, null |
|
dteModified |
datetime, null |
|
dteAccessed |
datetime, null |
|
intAttribs |
int, null |
|
lintProductId |
int, null |
|
lintFileImageId |
int, null |
|
lintOriginalProductId |
int, null |
|
dbo.vDocument
Documents.
Column |
Type |
Description |
lintAtomId |
int, not null |
|
lintDocumentKindId |
int, not null |
|
txtIdNumber2 |
nvarchar(255), null |
|
txtMemo |
nvarchar(max), null |
|
dteCreated |
datetime, null |
|
lintResellerCompanyId |
int, null |
|
lintSrcNodeId |
int, null |
|
lintDestNodeId |
int, null |
|
liCreatedPersonId |
int, null |
|
sCreatedPersonName |
nvarchar(255), null |
|
dteRemoved |
datetime, null |
|
liRemovedPersonId |
int, null |
|
TransferConfirmTypeId |
int, not null |
|
SignDate |
datetime, null |
|
SignPersonId |
int, null |
|
SignedBy |
nvarchar(128), null |
|
SignComputer |
nvarchar(255), null |
|
sRemovedPersonName |
nvarchar(255), null |
|
txtId |
nvarchar(255), null |
|
txtResellerCompany |
nvarchar(255), null |
|
txtLink |
int, null |
|
dbo.vDocumentKind
Kinds of documents.
Column |
Type |
Description |
intDocumentKindId |
int, not null |
|
txtDocumentKind |
nvarchar(255), null |
|
dbo.vEmailTemplateLoc
Translations of custom notifications in all languages used.
Column |
Type |
Description |
bActive |
bit, not null |
|
id |
int, not null |
|
liHdSectionId |
int, null |
|
mSubject |
nvarchar(max), null |
|
mTextBody |
nvarchar(max), null |
|
SamAlertRuleId |
int, null |
|
sNotificationKind |
nvarchar(64), null |
|
TransferConfirmAlertRuleId |
int, null |
|
EmailTemplateLocaleId |
int, not null |
|
LocalizedSubject |
nvarchar(max), null |
|
LocalizedTextBody |
nvarchar(max), null |
|
dbo.vEvent
Reminders.
Column |
Type |
Description |
intEventId |
int, not null |
|
dteSignalDate |
datetime, null |
|
dteDate |
datetime, not null |
|
txtMemo |
nvarchar(max), null |
|
liPersonId |
int, not null |
|
bolChecked |
bit, not null |
|
sPerson |
nvarchar(255), null |
|
dbo.vHdSectionEffectiveShowInServiceCatalog
View for effective viewing of the "View in the Service Catalogue" option. Takes into account settings in parent services.
Column |
Type |
Description |
iHdSectionId |
int, null |
|
EffectiveShowInServiceCatalog |
bit, null |
|
dbo.vHdSectionExceptionalSolver
Effective irregular solvers in services.
Column |
Type |
Description |
SectionId |
int, not null |
|
PersonId |
int, null |
|
RequesterRoleId |
int, not null |
Link to the group of requesters for which the permission for the given person is valid. |
dbo.vHdSectionLoc
Auxiliary view for the language localization of service names and descriptions.
Column |
Type |
Description |
iHdSectionId |
int, not null |
ID of record with service. |
sHdSection |
nvarchar(255), null |
Localized full service name. |
sHdSectionShort |
nvarchar(255), null |
Localized short service name. |
mHdSectionDesc |
nvarchar(max), null |
Localized service description. |
nHdSectionOrder |
float, null |
|
liHdSectionParentHdSectionId |
int, null |
|
liHdSectionBuildingId |
int, null |
|
sHdSectionEmail |
nvarchar(255), null |
|
sHdSectionMessageTagPrefix |
nvarchar(255), null |
|
sHdSectionMessageTagSuffix |
nvarchar(255), null |
|
bHdSectionDefault |
bit, not null |
|
sHdSectionPhone |
nvarchar(255), null |
|
sHdSectionImapServer |
nvarchar(255), null |
|
sHdSectionUserShowFields |
nvarchar(1024), null |
|
nHdSectionUserReopenDays |
float, null |
|
bHdSectionMessageRemove |
bit, not null |
|
sHdSectionMailboxLogin |
nvarchar(255), null |
|
sHdSectionMailboxPassword |
nvarchar(255), null |
|
bHdSectionHdTicketUserRead |
bit, not null |
|
bHdSectionFolder |
bit, not null |
|
sHdSectionNewHdTicketUrl |
nvarchar(1024), null |
|
sHdSectionHdTicketCustomWorkflowUrl |
nvarchar(1024), null |
|
nHdSectionQueueHoursPerWeek |
float, null |
|
dHdSectionRemoved |
datetime, null |
|
sHdSectionEWSUri |
nvarchar(255), null |
|
bHdSectionMessageReadOnlyUnread |
bit, not null |
|
bHdSectionMessageMarkRead |
bit, not null |
|
sHdSectionMessageFolder |
nvarchar(255), null |
|
bHdSectionImapSsl |
bit, not null |
|
TicketTypeId |
int, not null |
|
ImapPort |
int, null |
|
UseFeedback |
bit, not null |
|
CustomFeedbackUrl |
nvarchar(max), null |
|
TileColor |
int, null |
|
TileType |
int, not null |
|
AllowSkipCustomForm |
bit, not null |
|
DefaultLanguageId |
int, null |
|
DefaultTimeZone |
nvarchar(64), null |
|
CreateNewFollowingRequest |
bit, not null |
|
CreateNewFollowingRequestToSection |
int, null |
|
ShowInServiceCatalog |
bit, not null |
|
ForceUseSolverLicense |
bit, not null |
|
Keywords |
nvarchar(max), null |
|
TargetHdSectionId |
int, null |
|
DefaultTicketTemplateId |
int, null |
|
IconName |
nvarchar(255), null |
|
LibraryIconId |
int, not null |
|
iHdSectionLocaleId |
int, not null |
LCID of the language for which the localization is executed |
LocalizedSection |
nvarchar(255), null |
Localized full service name. |
LocalizedSectionShort |
nvarchar(255), null |
Localized short service name. |
LocalizedSectionDesc |
nvarchar(max), null |
Localized service description. |
LocalizedKeywords |
nvarchar(max), null |
|
dbo.vHdSectionOperator
Column |
Type |
Description |
HdSectionId |
int, not null |
|
PersonId |
int, not null |
|
RequesterRoleId |
int, not null |
|
dbo.vHdSectionOperator_Direct
Effective service operators without absentee stand-ins.
Column |
Type |
Description |
liHdSectionOperatorHdSectionId |
int, not null |
|
liHdSectionOperatorPersonId |
int, null |
|
RequesterRoleId |
int, not null |
Link to the group of requesters for which the permission for the given person is valid. |
dbo.vHdSectionPerson
Effective settings of notifications sent from the services to individual persons.
Column |
Type |
Description |
liHdSectionPersonHdSectionId |
int, not null |
|
liHdSectionPersonPersonId |
int, not null |
|
bHdSectionPersonNotifySolverOnHdTicketPassed |
bit, not null |
|
bHdSectionPersonNotifySolverOnHdTicketCreated |
bit, not null |
|
bHdSectionPersonNotifySolverOnHdTicketHdSectionChanged |
bit, not null |
|
bHdSectionPersonNotifySolverOnHdTicketOpen |
bit, not null |
|
bHdSectionPersonNotifySolverOnNewMessageReceived |
bit, not null |
|
bNotifySolverOnHdTicketReturnedToOperators |
int, null |
|
bHdSectionPersonNotifyUserOnHdTicketCreated |
bit, not null |
|
bHdSectionPersonNotifyUserOnHdTicketDeadlineChanged |
bit, not null |
|
bHdSectionPersonNotifyUserOnHdTicketResolved |
bit, not null |
|
bHdSectionPersonNotifyUserOnHdTicketSolverOpen |
bit, not null |
|
dbo.vHdSectionSolverTake1
Effective service solvers authorized to "retrieve another request - main".
Column |
Type |
Description |
liHdSectionSolverTake1HdSectionId |
int, not null |
|
liHdSectionSolverTake1PersonId |
int, null |
|
RequesterRoleId |
int, not null |
Link to the group of requesters for which the permission for the given person is valid. |
dbo.vHdSectionSolverTake2
Effective service solvers authorized to "retrieve another request - secondary".
Column |
Type |
Description |
liHdSectionSolverTake2HdSectionId |
int, not null |
|
liHdSectionSolverTake2PersonId |
int, null |
|
RequesterRoleId |
int, not null |
Link to the group of requesters for which the permission for the given person is valid. |
dbo.vHdTicket
Values for dynamically calculated request items.
Column |
Type |
Description |
liHdTicketId |
int, not null |
|
nOpenTimeHours |
float, null |
|
nOpenTimeWithoutWaitingHours |
float, null |
|
nWaitedForUserHours |
float, not null |
|
nWaitingForUserHours |
float, null |
|
NextAction |
nvarchar(max), null |
|
NextActionDeadline |
datetime, null |
|
IsNextActionInternalTarget |
int, not null |
|
SlaPause |
int, not null |
|
IsSlaPaused |
int, not null |
|
dbo.vHdTicketApprovalItemResultLoc
Column |
Type |
Description |
iHdTicketApprovalItemResultId |
int, not null |
|
sHdTicketApprovalItemResult |
nvarchar(255), null |
|
ApprovalItemResultLocaleId |
int, not null |
|
LocalizedResult |
nvarchar(max), null |
|
dbo.vHdTicketCalc
Information whether the request can indeed be reopened.
Column |
Type |
Description |
iHdTicketId |
int, not null |
|
bHdTicketUserOpenProtected |
int, not null |
|
dbo.vHdTicketPersonRead
Effective authorization to display requests.
Column |
Type |
Description |
liHdTicketId |
int, null |
|
liPersonId |
int, null |
|
OnlyRequester |
int, null |
|
SolverTeam |
int, null |
The flag specifying whether the user is a member of the solver team for the given request. Takes into account the mapping of requesters to the solver team. |
Operator |
int, null |
The flag specifying whether the user has the role of an operator on the given request. Takes into account the mapping of requesters to the solver team. |
Solver |
int, null |
The flag specifying whether the user has the role of a solver on the given request. Takes into account the mapping of requesters to the solver team. |
OnlyReader |
int, not null |
The flag specifying whether the user only has the role of a reader on the given request. Takes into account the mapping of requesters to the solver team. |
dbo.vInstDetect
Installed software, detected version and activation code.
Column |
Type |
Description |
intDetectId |
int, not null |
|
lintComputerNodeId |
int, not null |
|
lintProductId |
int, null |
|
txtProductVersion |
nvarchar(255), null |
|
txtDetCDKey |
nvarchar(255), null |
|
dbo.vInstTrial
Installations covered by "special installation", including the coverage for package components.
Column |
Type |
Description |
lintProductId |
int, not null |
|
lintComputerNodeId |
int, not null |
|
txtDesc |
nvarchar(255), null |
|
dbo.vKnowledgeRead
Knowledge that a user can read in services.
Column |
Type |
Description |
SectionId |
int, null |
|
ArticleId |
int, null |
|
PersonId |
int, null |
|
dbo.vLang
Languages.
Column |
Type |
Description |
intNameLangId |
int, null |
|
txtLang |
nvarchar(255), null |
|
dbo.vLastEvaluatedSwDetect
Last evaluated SW detection on the computer.
Column |
Type |
Description |
intDetectId |
int, not null |
|
lintComputerNodeId |
int, not null |
|
dteCreated |
datetime, null |
|
dteImported |
datetime, null |
|
txtDescription |
nvarchar(255), null |
|
lintDetectKindId |
int, not null |
|
dteRqCreated |
datetime, null |
|
txtCollector |
nvarchar(255), null |
|
txtShareRq |
nvarchar(255), null |
|
lintDetectStatusId |
int, not null |
|
liRqCreatedPersonId |
int, not null |
|
dUpdated |
datetime, null |
|
DetectSourceMethod |
int, null |
|
ManualRq |
bit, not null |
|
dbo.vLicHist_InvoiceAtomLast
Invoice attached to the license.
Column |
Type |
Description |
lintLicHistId |
int, null |
|
lintAtomId |
int, null |
|
dbo.vLicHistBase
Column |
Type |
Description |
intLicHistId |
int, not null |
|
dteDate |
datetime, not null |
|
txtLicName |
nvarchar(255), null |
|
intCountChange |
int, null |
|
txtProductName |
nvarchar(1023), null |
|
txtResellerCompany |
nvarchar(255), null |
|
txtLicMode |
nvarchar(255), null |
|
txtLicLang |
nvarchar(255), null |
|
txtLicType |
nvarchar(32), not null |
|
txtProductType |
nvarchar(255), null |
|
intCurrentCount |
int, null |
|
intAssignedCount |
int, null |
|
dteDateExpire |
datetime, null |
|
txtActivationKey |
nvarchar(1024), null |
|
txtInventoryNum |
nvarchar(255), null |
|
txtInvoice |
nvarchar(255), null |
|
txtLang |
nvarchar(255), null |
|
bolDowngrade |
int, not null |
|
txtMemo |
nvarchar(max), null |
|
dbo.vLicHistItem
License items.
Column |
Type |
Description |
intLicHistItemId |
int, not null |
|
lintLicHistId |
int, not null |
|
NodeId |
int, null |
|
ActivationKey |
nvarchar(255), null |
|
lintCancelledByLicHistId |
int, null |
|
txtMemo |
nvarchar(max), null |
|
txtInventoryNum |
nvarchar(255), null |
|
txtDepartment |
nvarchar(255), null |
|
txtRequest |
nvarchar(255), null |
|
bolOEM |
int, not null |
|
dteCancelledDate |
datetime, null |
|
Object |
nvarchar(255), null |
|
sCancelledByPerson |
nvarchar(255), null |
|
UpgradedFromLicHistItemId |
int, null |
|
dbo.vLicHistLog
Log of changes in registered licenses.
Column |
Type |
Description |
LicHistId |
int, null |
|
LogDate |
datetime, not null |
|
LicHistLogKindId |
int, not null |
|
LogKind |
nvarchar(100), not null |
|
Message |
nvarchar(max), null |
|
Author |
nvarchar(255), null |
|
PropName |
nvarchar(255), null |
|
OldVal |
nvarchar(255), null |
|
NewVal |
nvarchar(255), null |
|
ObjKind |
nvarchar(255), null |
|
ObjName |
nvarchar(255), null |
|
dbo.vLicProductCoveredOnComputer
Which products on the computer have license coverage (per device or per user).
Column |
Type |
Description |
LicHistId |
int, not null |
|
ComputerId |
int, null |
|
UserId |
int, null |
|
ProductId |
int, not null |
|
ProductPackId |
int, null |
|
dbo.vLicTrans
Shared licenses.
Column |
Type |
Description |
lintProductId |
int, not null |
|
NodeId |
int, not null |
|
LicNodeId |
int, not null |
|
txtDesc |
nvarchar(255), null |
|
txtLicComputer |
nvarchar(255), null |
|
dbo.vLog_DetectLast
Last record in the detection log.
Column |
Type |
Description |
lintDetectId |
int, null |
|
lintMaxLogId |
int, null |
|
List of media.
Column |
Type |
Description |
lintAtomId |
int, not null |
|
lintMediaTypeId |
int, not null |
|
txtTitle |
nvarchar(255), null |
|
txtId |
nvarchar(255), null |
|
txtAuthor |
nvarchar(255), null |
|
txtMediaType |
nvarchar(255), null |
|
txtLocation |
nvarchar(255), null |
|
Types of media.
Column |
Type |
Description |
intMediaTypeId |
int, not null |
|
txtMediaType |
nvarchar(255), null |
|
dbo.vNodeClass
Objects in the object tree. Classification into system objects and discarded assets.
Column |
Type |
Description |
intNodeId |
int, not null |
|
lintParentId |
int, null |
|
lintIconId |
int, null |
|
intState |
int, null |
|
txtName |
nvarchar(255), null |
|
bolHidden |
bit, not null |
|
lintClassId |
int, null |
|
bolAutoUpdate |
bit, not null |
|
txtLDAPGUID |
nvarchar(255), null |
|
bolComputerStateOn |
bit, null |
|
txtPath |
nvarchar(1024), null |
|
bolIgnoreDifferences |
bit, not null |
|
liSwProfileId |
int, null |
|
bSwAllAllowed |
bit, not null |
|
txtClass |
nvarchar(255), null |
|
bComputer |
bit, not null |
|
bolScrapped |
int, not null |
|
LastAgentWSContact |
datetime, null |
|
dbo.vNodeCostCentre
Cost center of the objects in the tree.
Column |
Type |
Description |
NodeId |
int, not null |
|
ClassId |
int, null |
|
Centre |
nvarchar(255), null |
|
dbo.vNodeDisposed
Discarded assets.
Column |
Type |
Description |
NodeId |
int, not null |
|
dbo.vNodeParentJoin
Objects in the tree - tree.
Column |
Type |
Description |
lintNodeId |
int, not null |
|
lintParentNodeId |
int, not null |
|
dbo.vNodePropertyMix
Objects and properties - Public + Asset + Computer1.
Column |
Type |
Description |
intNodeId |
int, not null |
|
lintParentId |
int, null |
|
lintIconId |
int, null |
|
intState |
int, null |
|
txtName |
nvarchar(255), null |
|
bolHidden |
bit, null |
|
lintClassId |
int, null |
|
bolAutoUpdate |
bit, null |
|
txtLDAPGUID |
nvarchar(255), null |
|
bolComputerStateOn |
bit, null |
|
txtPath |
nvarchar(1024), null |
|
bolIgnoreDifferences |
bit, null |
|
intNodeId1 |
int, not null |
|
txtTypeMark |
nvarchar(255), null |
|
txtSerialNumber |
nvarchar(255), null |
|
txtManufacturer |
nvarchar(255), null |
|
txtEvidentiaryNumber |
nvarchar(255), null |
|
txtProp_Name |
nvarchar(255), null |
|
intNodeId2 |
int, not null |
|
txtInventoryNumber |
nvarchar(255), null |
|
txtPurchased |
nvarchar(255), null |
|
txtWarranty |
nvarchar(255), null |
|
txtVendor |
nvarchar(255), null |
|
txtInvoiceNumber |
nvarchar(255), null |
|
intNodeId3 |
int, not null |
|
txtType |
nvarchar(255), null |
|
txtBIOSSerialNumber |
nvarchar(255), null |
|
dbo.vNodePropertyMix_Asset
Objects and properties - Assets Number, Purchase Date, Warranty expiration, Manufacturer, Packing Slip Number.
Column |
Type |
Description |
intNodeId2 |
int, not null |
|
txtInventoryNumber |
nvarchar(255), null |
|
txtPurchased |
nvarchar(255), null |
|
txtWarranty |
nvarchar(255), null |
|
txtVendor |
nvarchar(255), null |
|
txtInvoiceNumber |
nvarchar(255), null |
|
dbo.vNodePropertyMix_Computer1
Objects and properties - Computer - Motherboard (type), BIOS Serial Number.
Column |
Type |
Description |
intNodeId3 |
int, not null |
|
txtType |
nvarchar(255), null |
|
txtBIOSSerialNumber |
nvarchar(255), null |
|
dbo.vNodePropertyMix_Computer2
Objects and properties - Computer - MAC address.
Column |
Type |
Description |
intNodeId4 |
int, not null |
|
txtMACAddress |
nvarchar(255), null |
|
dbo.vNodePropertyMix_Public
Objects and properties - Type Designation, Serial Number, Manufacturer, Registration Number, Name.
Column |
Type |
Description |
intNodeId1 |
int, not null |
|
txtTypeMark |
nvarchar(255), null |
|
txtSerialNumber |
nvarchar(255), null |
|
txtManufacturer |
nvarchar(255), null |
|
txtEvidentiaryNumber |
nvarchar(255), null |
|
txtProp_Name |
nvarchar(255), null |
|
dbo.vOnlyReader
Users that only have the right of reader in the services.
Column |
Type |
Description |
PersonId |
int, not null |
|
SectionId |
int, not null |
|
OnlyReader |
bit, null |
|
RequesterRoleId |
int, not null |
Link to the group of requesters for which the permission for the given person is valid. |
dbo.vPersonNodeRight
Rights in the object tree - main view.
Column |
Type |
Description |
liPersonId |
int, null |
|
liNodeId |
int, null |
|
bRead |
int, null |
|
bWrite |
int, null |
|
bMove |
int, null |
|
bDelete |
int, null |
|
CreateObj |
int, null |
|
dbo.vPersonNodeRight_Create
Rights in the objects tree - the right to "Create any objects".
Column |
Type |
Description |
liPersonId |
int, null |
|
liNodeId |
int, null |
|
dbo.vPersonNodeRight_Delete
Rights in the object tree - the right to "Remove".
Column |
Type |
Description |
liPersonId |
int, null |
|
liNodeId |
int, null |
|
dbo.vPersonNodeRight_Move
Rights in the object tree - the right to "Move".
Column |
Type |
Description |
liPersonId |
int, null |
|
liNodeId |
int, null |
|
dbo.vPersonNodeRight_Read
Rights in the object tree - the right to "Read".
Column |
Type |
Description |
liPersonId |
int, null |
|
liNodeId |
int, null |
|
dbo.vPersonNodeRight_Write
Rights in the object tree - the right to "Change".
Column |
Type |
Description |
liPersonId |
int, null |
|
liNodeId |
int, null |
|
dbo.vPersonRightRead
Effective permission of people and groups have for records on the activities of other people and groups within the ALVAO User Activity Monitoring module.
Column |
Type |
Description |
liPersonRightReadPersonId |
int, null |
|
liPersonRightReadSubjectPersonId |
int, null |
|
dbo.vProduct
Products (software).
Column |
Type |
Description |
intProductId |
int, not null |
|
txtProductName |
nvarchar(1023), null |
|
lintLangId |
int, null |
|
lintProducerCompanyId |
int, null |
|
lintProductTypeId |
int, not null |
|
lintProductCategoryId |
int, null |
|
txtCertifiedBy |
nvarchar(255), null |
|
SamTypeId |
int, not null |
|
dteTimeStamp |
datetime, not null |
|
intProductUID |
int, null |
|
txtParam1 |
nvarchar(255), null |
|
txtParam2 |
nvarchar(255), null |
|
txtDescription |
nvarchar(255), null |
|
nPrice |
float, null |
|
bolValid |
bit, not null |
|
AlternateApprovedProduct |
nvarchar(max), null |
|
ProductStateId |
int, not null |
|
SupportedVersion |
nvarchar(32), null |
|
ProductStateModifiedPersonId |
int, null |
|
ProductStateModifiedDate |
datetime, null |
|
ProductRejectedFrom |
datetime, null |
|
Request |
nvarchar(32), null |
|
dbo.vProductCategory
Products categories (OS).
Column |
Type |
Description |
intProductCategoryId |
int, not null |
|
txtProductCategory |
nvarchar(255), null |
|
dbo.vProductType
Products types.
Column |
Type |
Description |
intProductTypeId |
int, not null |
|
txtProductType |
nvarchar(255), null |
|
dbo.vProductUsage
Displays the utilization of the products on the computers (in hours) over the past month and year.
Column |
Type |
Description |
ComputerId |
int, not null |
|
ProductId |
int, not null |
|
iUsageLastMonth |
float, not null |
|
sUsageLastMonth |
nvarchar(31), null |
|
iUsageLastYear |
float, not null |
|
sUsageLastYear |
nvarchar(31), null |
|
dbo.vProperty
View of the properties of objects, including calculated value for the "User" type property.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
bolInheritable |
bit, not null |
|
intNameOrder |
int, null |
|
intState |
int, null |
|
ParentNodeId |
int, null |
|
NodeIdValue |
int, null |
|
KindDataTypeId |
int, null |
|
dbo.vPropertyFromAD
Properties of objects which are downloaded from AD.
Column |
Type |
Description |
intNodeId |
int, not null |
|
intPropertyId |
int, not null |
|
bFromAD |
int, not null |
|
bCanModify |
int, not null |
|
dbo.vPropertyKind
Properties of objects.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
NodeIdValue |
int, null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
intKindCode |
int, null |
|
bDetected |
bit, null |
|
bFromAD |
bit, null |
|
bCanModify |
bit, null |
|
dbo.vPropertyKind_Asset
Object properties - Serial number, Inventory number a Asset number.
Column |
Type |
Description |
intNodeId |
int, not null |
|
EvidentiaryNumber |
nvarchar(255), null |
|
SerialNumber |
nvarchar(255), null |
|
InventoryNumber |
nvarchar(255), null |
|
dbo.vPropertyKind_AssetCategory
Properties of objects - Asset category.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_BIOSSerialNumber
Properties of objects - BIOS serial number.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_ChassisType
Properties of objects - Type of rack.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_ComputerKind
Properties of objects - Type of computer.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_ComputerName
Properties of objects - Name in the network.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Department
Properties of objects - Cost center.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Domain
Properties of objects - DNS domain.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_EvidentiaryNumber
Properties of objects - registration number.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Frequency
Properties of objects - Frequency.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Interface
Properties of objects - Interface.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_InventoryDate
Properties of objects - Stocktaking date.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_InventoryNumber
Properties of objects - Asset number.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_InvoiceNumber
Properties of objects - Packing slip number.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_IPAddress
Properties of objects - IP address.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_MACAddress
Properties of objects - MAC address.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Manufacturer
Properties of objects - Manufacturer.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_MaxSize
Properties of objects - Maximum size.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_MemoryDevices
Properties of objects - Sockets.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_MemoryDevicesUsed
Properties of objects - Occupied sockets.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Model
Properties of objects - Model.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Name
Properties of objects - Name.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Office
Properties of objects - Office.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_PartOfDomain
Properties of objects -Domain components.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_PersonalId
Properties of objects - Personal number.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Place
Properties of objects - Location.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Port
Properties of objects - Port.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_ProcessorId
Properties of objects - Processor ID.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Purchased
Properties of objects - Purchase date.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_RefreshMax
Properties of objects - Maximum refresh.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_SerialNumber
Properties of objects - Serial number.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Size
Properties of objects - Size.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Type
Properties of objects - Type.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_TypeMark
Properties of objects - Type designation.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Vendor
Properties of objects - Vendor.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Version
Properties of objects - Version.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_VideoRAM
Properties of objects - RAM size.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_WakeUpType
Properties of objects - Wake-up method.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKind_Warranty
Properties of objects - Warranty.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
dbo.vPropertyKindInherited
Properties of objects - including inherited properties.
Column |
Type |
Description |
intPropertyId |
int, not null |
|
lintNodeId |
int, not null |
|
lintKindId |
int, not null |
|
txtValue |
nvarchar(255), null |
|
NodeIdValue |
int, null |
|
intState |
int, null |
|
intNameOrder |
int, null |
|
bolInheritable |
bit, not null |
|
txtKind |
nvarchar(255), not null |
|
intKindCode |
int, null |
|
lintParentNodeId |
int, null |
|
dbo.vPropertyLoc
Translations of tProperty settings in all languages used.
Column |
Type |
Description |
PropertyId |
int, not null |
ID of settings from the tProperty table |
sPropertyValue |
nvarchar(2048), null |
The original text value of the setting from tProperty |
LocaleId |
int, not null |
LocaleID of the translation in LocalizedStringValue |
LocalizedStringValue |
nvarchar(max), null |
sPropertyValue translation |
sProperty |
nvarchar(255), not null |
Name of configuration in tProperty |
dbo.vSamAlertLast
SAM notification - last unresolved notifications sent
Column |
Type |
Description |
id |
int, not null |
|
ProductId |
int, not null |
|
ComputerId |
int, not null |
|
SentDate |
datetime, not null |
|
SamAlertRuleId |
int, not null |
|
SequenceNum |
int, not null |
|
Recipients |
nvarchar(max), null |
|
ResolvedDate |
datetime, null |
|
dbo.vSectionLicence
Drawing of licenses by services
Column |
Type |
Description |
PersonCount |
int, null |
|
LicenceTypeId |
int, not null |
|
LicenceType |
nvarchar(max), null |
|
SectionId |
int, not null |
|
dbo.vSectionWithTreeOrder
For each service, it returns a string which guarantees queueing being the same as that in the tree.
Column |
Type |
Description |
iHdSectionId |
int, null |
|
sHdSection |
nvarchar(255), null |
|
nHdSectionOrder |
float, null |
|
TreeSorting |
nvarchar(255), null |
|
dbo.vSlaAccess
Effective authorization requesters have for SLA and services.
Column |
Type |
Description |
liSlaAccessSlaId |
int, not null |
|
liSlaAccessHdSectionId |
int, not null |
|
liSlaAccessPersonId |
int, null |
|
dbo.vSlaAlertDeadline
Individual SLA notifications for the expiration of the request deadline.
Column |
Type |
Description |
iSlaAlertRuleId |
int, not null |
|
liHdTicketId |
int, not null |
|
liSectionId |
int, not null |
|
liSlaId |
int, not null |
|
fSummarySendHour |
float, null |
|
dHdTicketDeadline |
datetime, null |
|
dbo.vSlaAlertDeadlineSummary
Summary SLA notifications for the expiration of the request deadline.
Column |
Type |
Description |
iSlaAlertRuleId |
int, not null |
|
iHdTicketId |
int, not null |
|
sTag |
nvarchar(255), null |
|
| |