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Custom New Request Form from the AM Console

If you wish to use a custom SD form when using the New request command above the bulk selection of objects in the AM Console, use the following settings.

  1. Create a custom form according to the procedure in the SD book.
    • Use a custom model to implement a custom form.
    • The form must support HTTP POST page display with the [RequireMode ("objects")] attribute.
    • Expect the list of selected objects in the POST Data in the Objects parameter which contains the comma-separated IDs of all selected objects in the AM Console.
      Example: Objects=54,134,1987,658
  2. Set the path to the custom form by running a SQL query over your ALVAO database:
    exec dbo.spUpdateInsertProperty 'AM.NewTicketFromObjects.CustomFormUrl', '~/Custom/<functionality name>/<form name without the .cshtml suffix>', NULL, NULL, NULL
    Set the path to the custom form correctly in the query.

Disabling the use of a custom form

To disable the use of a custom form, run a SQL query over your ALVAO database:
delete tProperty where sProperty = 'AM.NewTicketFromObjects.CustomFormUrl'

 

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