Skip Navigation LinksALVAO 10.2Index of Windows and CommandsALVAO Service Desk ConsoleRequest detailAdd/edit link Skip Navigation Links. Skip Navigation Links Skip Navigation Links.


Add/edit link

The window serves to add or edit, respectively, the existing link between two requests.

Options:

  • Request – enter a number or a part of the request name and select the request from the box which drops down under the entry line.
    Note:
    This value can be changed only during the edit of the existing link. In the mode of adding a new link there is a request, the link is being created from, filled in this field and this value can not be changed.
  • Link type – select the type of the link between requests.
  • Request – enter a number or a part of the request name and select the request you want to link to the Request selected above from the box which drops down under the entry line.
Tip:
If you enter the number of request, you don't have to choose the request from the drop-down box under the entry line.

 

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