Computer Requirements

Servers

• Operating system: Microsoft Windows Server 2012, Microsoft Windows 2008 Server (R2)
• Microsoft Exchange 2007 or Later
• Microsoft SQL Server 2012, Microsoft SQL Server 2008 SP1 (all editions incl. Express Edition)
• Microsoft .NET Framework 3.5
• Microsoft Internet Information Server (IIS)
• SMTP Server (optional)
• Lotus Domino (optional)

Computers of Technical Support operators and technicians

• Operating systems:
  • Microsoft Windows 8 Pro, Enterprise
  • Microsoft Windows 7 Professional, Enterprise, Ultimate
  • Microsoft Windows Vista Business Edition, Ultimate Edition
  • Microsoft Windows XP Professional
• Microsoft Internet Explorer 9 or later

Users' Machines

The system can be used from any computer, regardless of the operating system used. An Internet browser (IE 9 or later) must be installed.

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