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Creating New Request Templates

  1. Go to the Request templates window and select - New template from the context menu.
  2. The Request template form opens where you need to fill in the Template name on the General tab and the Service on the Request tab. You have to select a service to which you are assigned as operator or manager, otherwise you will not be able to save the template. Other items are optional and you can add them by selecting the respective options.
  3. Click OK to save the template.

 

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